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My Story Hotel Ouro

3.0 star property
Hotel with restaurant, near Rossio Square

Choose dates to view prices

Photo gallery for My Story Hotel Ouro

Double Room | Minibar, in-room safe, desk, soundproofing
City view from property
Front of property
Reception
Lunch and dinner served, Portuguese cuisine
Immerse yourself in Lisbon's vibrant energy at My Story Hotel Ouro. Unwind with a drink from the bar, indulge in Portuguese cuisine, or explore the on-site shopping mall. With free WiFi and multilingual staff, this hotel near Avenida da Liberdade offers convenience and connection.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Airport transfer
  • Bar
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar
$214 nightly
The total price is $237
Oct 13 - Oct 14
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 20 - Sep 21
Check availability for tonight Sep 20 - Sep 21

Tomorrow

Sep 21 - Sep 22
Check availability for tomorrow Sep 21 - Sep 22
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Twin Room

Minibar, in-room safe, desk, soundproofing

Twin Room

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Cable channels
  • 129 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, soundproofing

Double Room

8.2 out of 10
Very good
(20 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Cable channels
  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Cable channels
  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 2 Double Beds

Similar properties

Exterior

My Story Hotel Augusta

  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
9.2 out of 10, Wonderful, 487 reviews
$192 nightly
The price is $213
Sep 28 - Sep 29
Total with taxes and fees
My Story Hotel Augusta
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About the neighborhood

Map
Rua Áurea 100, Lisbon, 1100-063

What's nearby

  • Commerce Square - 3 min walk - 0.3 km
  • Santa Justa Elevator - 3 min walk - 0.3 km
  • Rossio Square - 5 min walk - 0.5 km
  • Castle of São Jorge - 7 min walk - 0.6 km
  • Avenida da Liberdade - 8 min walk - 0.7 km

Getting around

  • Humberto Delgado Airport (LIS) - 29 min drive
  • Cascais (CAT) - 39 min drive
  • Rossio Station - 7 min walk
  • Cais do Sodré Station - 12 min walk
  • Santa Apolonia Station - 20 min walk
  • Rua da Conceição Stop (28E) - 1 min walk
  • Baixa-Chiado Station - 2 min walk
  • Rua da Conceição Stop (12E) - 3 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Casa Portuguesa do Pastel de Bacalhau - ‬1 min walk
  • Brew
  • ‪Cotidiano - ‬2 min walk
  • ‪Cafetaria São Nicolau - ‬1 min walk
  • Grilled & Company

About this property

My Story Hotel Ouro

My Story Hotel Ouro offers a fantastic location, putting you just a 5-minute walk from Rossio Square and Commerce Square. Guests looking for a bite to eat can check out My Story Hotel Ouro, which serves Portuguese cuisine and is open for lunch and dinner. A bar/lounge and a snack bar/deli are other highlights. Fellow travelers say great things about the helpful staff and central location. Public transportation is only a short walk: Rua da Conceição Stop (28E) and Baixa-Chiado Station are just steps away.

At a glance

DONE

Hotel size

    • 51 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Designer stores on site
  • Shopping mall on site

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

My Story Hotel Ouro - This restaurant specializes in Portuguese cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle service is offered for an extra charge of EUR 25 per room (one-way)

Children & extra beds

  • Airport shuttle service for children up to age 12 costs EUR 25 (one-way)

Policies

Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Property Registration Number 7845

Also known as

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Frequently asked questions

Does My Story Hotel Ouro offer free cancellation for a full refund?

Yes, My Story Hotel Ouro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at My Story Hotel Ouro?

Sorry, pets aren't allowed.

Is parking offered on site at My Story Hotel Ouro?

Sorry, there's no onsite parking at My Story Hotel Ouro.

Is airport shuttle service offered by My Story Hotel Ouro?

Yes, an airport shuttle is available. The charge is EUR 25 per room one-way.

What are the check-in and check-out times at My Story Hotel Ouro?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Is there an onsite casino at My Story Hotel Ouro?

No, this hotel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.

What is there to do at My Story Hotel Ouro and nearby?

Have fun during the warmer months with activities nearby such as cycling.

Are there restaurants at or near My Story Hotel Ouro?

Yes, My Story Hotel Ouro offers Portuguese cuisine.

What's the area around My Story Hotel Ouro like?

My Story Hotel Ouro is in Lisbon City Center, a short 1-minute walk from Rua da Conceição Stop (28E) and 5 minutes' walk from Rossio Square. Our travelers say the local area is very central.

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Reviews

My Story Hotel Ouro Reviews

8.8

Excellent

9.2

Cleanliness

9.6

Location

9.2

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • The breakfast buffet offered a wide variety of excellent choices and was a highlight of the stay. (12 reviews)
  • The property's restaurant offered an excellent breakfast buffet with many choices and attentive staff. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Breakfast
Restaurant
Attraction
Shopping center
Coffee
Subway
Coffee maker

Reviews

6/10 Good

Conveniently placed hotel.

Reception staff friendly and welcoming. Cleaning staff friendly, polite and did a good job. Staff at breakfast looked sullen and unhappy. Did not like drinks in coffee machine. I would swap the coffee machine for cafettiere and include decaff coffee even if it’s just sachets plus choice of tea bags and provide hot water.
Rhian, 4-night trip

10/10 Exceptional

Superb location right in the heart of Lisbon. So many dining and shopping options at your doorstep. Staff was very friendly and helpful both at the Front Desk and in the Restaurant.
Kitt, 2-night trip

10/10 Exceptional

The property was clean, staff were approachable and friendly. The hotel itself was centrally located to get to tourist attractions and all other amenities.
fiona, 4-night trip

8/10 Very good

City centre stay

Good location, clean, nice bar, great breakfast.
Nigel, 4-night trip

10/10 Exceptional

Great location, friendly staff and a very pleasant stay.
Martin, 2-night trip

8/10 Very good

Visit to Baxia hotel

Great location. Helpful staff at reception. However food service was extremely poor. Very slow and I had to ask twice where food was. Plus shuttle service booked for 10.20am didnt turn up till 11am, after further calls which was disappointing.
1-night trip

10/10 Exceptional

love the location
Pamela, 2-night trip

10/10 Exceptional

Great place to stay
Yuk Lung, 3-night trip

10/10 Exceptional

Clean, great service and best location!
Luis, 5-night trip

8/10 Very good

Hotel has a great location and is great for getting to all the tourist attractions. Downside hotel had an issue with the fire alarm that meant first night there it was going off and on between 9-12pm. After being up from 230am to travel we were shattered. To resolve the issue the air con was switched off so woke
Chris, 3-night trip

8/10 Very good

good hotel great location
LYNETTE, 2-night trip

10/10 Exceptional

Friendly staff and a clean comfortable room added to the perfect location of the Hotel made our stay effortless.
Susannah, 4-night trip

10/10 Exceptional

Great hotel
Larisa, 1-night trip

10/10 Exceptional

Very helpful staff!
Stuart, 6-night trip

10/10 Exceptional

Great hotel and great location, highly recommend
Warren, 7-night trip

10/10 Exceptional

Great location. Lovely staff. Super little hotel!

Smooth checkin. Really friendly receptionists Rodrigo and Stephen - so helpful and welcoming. Breakfast was good only criticism was the coffee/tea machine did not make water very hot. Brilliant location. Would definitely come back.
Diane, 2-night trip

6/10 Good

Very convenient if you’re going to be out and about all day and only really need to rest and freshen up in between. Room was on the smaller side. Excellent staff service, very helpful. Great location, easy to access all the main tourist points and loads of food options around. Have to say, excellent for shopping if that’s what you like!
Bhavika, 3-night trip

10/10 Exceptional

Excelent service, very happy with our stay
MIGUEL, 3-night trip

10/10 Exceptional

The hotel stuff are helpful and friendly . It is in a perfect location . Loved the breakfast had a good selection of food. I would definitely recommend this hotel
Isabella, 3-night trip

10/10 Exceptional

Relaxing stay. Very clean. Lovely helpful staff.
Susan, 1-night trip

8/10 Very good

Perfect location. Small room.
Gunnar Morten, 2-night trip

10/10 Exceptional

Great staff, great location

Excellent stay. Lovely staff, i always like being greeted with a welcome and a smile. Fast check in, comfy room, hot shower. Great location, right in centre old town. Nice bar area outside and very nice breakfast.
Happy hour outdoor hotel bar
A room with a view
Steve, 1-night trip

10/10 Exceptional

Excellent location. Very friendly and efficient staff. Some of our party had water/custard tarts/robes & slippers but not our room…not a big issue but inconsistent. Overall, perfect accommodation for our time in Lisbon.
Philip, 4-night trip

10/10 Exceptional

Great few days place to stay

Great location very friendly staff Comfy and fully appointed room a little in the snug side Perfectly clean Close to the metro and main shopping and dining areas No complaints
Eddie, 2-night trip

10/10 Exceptional

Very well located, out room was small but clean. The hotel staff very friendly
MIGUEL, 2-night trip