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Bella Hotel Surabaya

3.0 star property
City-center Surabaya hotel with restaurant

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Photo gallery for Bella Hotel Surabaya

Exterior
Interior
Lobby
In-room safe, desk, soundproofing, iron/ironing board
Dining
In the heart of the business district, Bella Hotel Surabaya offers a tranquil retreat. Take advantage of an airport shuttle, unwind on the sun-kissed terrace, or grab a coffee at the cafe. With high-speed WiFi and helpful services like dry cleaning and luggage storage available.

Reviews

7.0 out of 10
Good

Popular amenities

  • Airport transfer
  • Free parking
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Rollaway/extra beds
  • Living room
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

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About the neighborhood

Map
Jl. Mayjen. Sungkono 149-151, Complex Rich Palace, H-21, Surabaya, 60225

What's nearby

  • Ciputra World Mall - 14 min walk - 1.2 km
  • Pakuwon Mall - 4 min drive - 4.7 km
  • Royal Plaza Surabaya - 5 min drive - 5.1 km
  • Surabaya Plaza Shopping Mall - 7 min drive - 6.8 km
  • Tunjungan Plaza - 7 min drive - 5.5 km

Getting around

  • Surabaya (SUB-Juanda) - 18 min drive
  • Surabaya Gubeng Station - 8 min drive
  • Tandes Station - 15 min drive
  • Surabaya Pasar Turi Station - 17 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Depot Mie Gang Djangkrik - ‬3 min walk
  • ‪McDonald's & McCafé - ‬6 min walk
  • ‪First Love Patisserie - ‬5 min walk
  • ‪A Kiat Hok Kien Mie - ‬2 min walk
  • ‪Kava Restaurant - ‬1 min walk

About this property

Bella Hotel Surabaya

Bella Hotel Surabaya puts you within a 10-minute drive of Pakuwon Mall and Tunjungan Plaza. Guests will have free perks like WiFi, self parking, and wired internet.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 74 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Free offsite parking nearby
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Built in 2013
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate living room

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 200000 per vehicle (one way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for IDR 185000 per night

Policies

This property accepts credit cards.
Credit cards accepted: Visa, Mastercard

Also known as

Bella Hotel Surabaya Hotel
Bella Hotel Surabaya
Bella Surabaya
Hotel Bella Surabaya
Bella Hotel By Simply Maven Surabaya, Java
Bella Hotel Surabaya Surabaya
Bella Hotel Surabaya Hotel Surabaya

Frequently asked questions

Are pets allowed at Bella Hotel Surabaya?

Sorry, pets aren't allowed.

Is parking offered on site at Bella Hotel Surabaya?

Yes, there's free self parking.

Is airport shuttle service offered by Bella Hotel Surabaya?

Yes, an airport shuttle is available. The charge is IDR 200000 per vehicle one way.

What are the check-in and check-out times at Bella Hotel Surabaya?

You can check in starting at 2:00 PM. Check-out time is noon. Express check-in and check-out are available.

Are there restaurants at or near Bella Hotel Surabaya?

Yes, there's an onsite restaurant.

What's the area around Bella Hotel Surabaya like?

Bella Hotel Surabaya is in the heart of Surabaya, a short 17-minute walk from Ciputra World Mall and 9 minutes' walk from Al-Akbar Mosque.

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Bella Hotel Surabaya Reviews

Reviews

7.0

Good

6.6/10

Cleanliness

5.6/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

4/10

This review was submitted before 2018 and has not been verified.

10/10

Breakfast needs to be improved
This review was submitted before 2018 and has not been verified.

8/10

部屋は清潔で広さも十分であるが、窓がなく閉塞感が否めない。 周辺の高級ホテルの料金を考えると、ここはコストパフォーマンスは良い。
This review was submitted before 2018 and has not been verified.

8/10

inside corner Ruko place(shophouse), no window view, not soundproof room, small n minimalist bathroom..., buutt, comfort bed and have 4 nice n comfort pillows. many food restaurant around hotel, holland bakery and near from Ciputra World Mall. One of Exclusive Mall in Surabaya
This review was submitted before 2018 and has not been verified.

6/10

This review was submitted before 2018 and has not been verified.

8/10

Kamar cukup luas dan lokasinya di Mayjen Sungkono di kompleks pertokokan Rich Palace. Sangat cocok kalau ingin jalan jalan di Surabaya Barat, Ciputra World, PTC. Juga ada fasilitas shuttle bis gratis dari hotel ke Ciputra World. Internet wifi lumayan bagus. Free Parking.
This review was submitted before 2018 and has not been verified.

4/10

This hotel located in shop house complex, front office, lobby and restaurant located in one small room, room is just like budget hotel, in my room shower was leaking so water is run from pipe instead from head of shower... this hotel is not run by profesional hotel persons, lack of service, I sit with my guest for quite sometime in 'restauran' no one offering menu..So I have to walk accross street to get some food, in the morning when I intend to take breakfast all plates were wet, I try to find paper tissue but no one in the restauran so I lapse my breakfast...