Where do i start??? Ive been to Toronto several times and this was the worst ive ever stayed in. Nothing like the pictures, EXTREMELY SMALL, but thats not all. No direct parking, No elevator and i stayed on the third floor, hotel desk rarely there and had very little information about the hotel or city. Did i mention that it was EXTREMELY SMALL! No closet, no desk phone, 1 plug socket, no room for really anything but the bed, i can touch both walls by laying on the bed. And the area itself was sketchy AH. Now i stayed here because of limited hotels available due to Caribana Weekend so thats on me. But good luck to anyone else