Our room had a bad smell when we arrived, which was an unpleasant first impression. You have to request cleaning and fresh towels, but even after we asked, they forgot. After a long day in the city, we returned to a dirty room with used towels still in place.
Breakfast was another disappointment. There was no bread available, it was overcrowded, and clearly understaffed — guests had to clean their own tables just to find a place to sit. The whole experience felt dirty and uninviting.
To make things worse, the elevators were a nightmare — extremely slow and constantly packed. Waiting for them took forever, adding unnecessary frustration to our stay.
We will definitely not be staying here again.