In the heart of Xalapa, City Express by Marriott Xalapa offers a convenient retreat with continental breakfast and free in-room WiFi. Unwind at the gym or tackle work tasks at the business center - guests appreciate this hotel's practical amenities.
City Express by Marriott Xalapa is a great choice for a stay in Xalapa. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and continental breakfast daily between 6:00 AM and 9:00 AM.
At a glance
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Hotel size
126 rooms
Arranged over 6 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 1 PM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–9:00 AM
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Business center
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
1 building/tower
Built in 2012
Safe-deposit box at front desk
Television in common areas
Fitness center
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
At least 10% of profits reinvested in community & sustainability
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Reception hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Closed captioned TV
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
Energy-saving switches
Recycling
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
City Express Hotel Xalapa
City Express Xalapa
City Express Xalapa Hotel
City Express Xalapa
City Express by Marriott Xalapa Hotel
City Express by Marriott Xalapa Xalapa
City Express by Marriott Xalapa Hotel Xalapa
Frequently asked questions
Does City Express by Marriott Xalapa offer free cancellation for a full refund?
Yes, City Express by Marriott Xalapa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at City Express by Marriott Xalapa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Express by Marriott Xalapa?
Yes, there's free self parking.
What are the check-in and check-out times at City Express by Marriott Xalapa?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 1 PM.
Is there an onsite casino at City Express by Marriott Xalapa?
No, this hotel doesn't have a casino, but Big Bola Casino (8-min walk) is nearby.
What is there to do at City Express by Marriott Xalapa and nearby?
Maintain your daily exercise routine at the gym.
What's the area around City Express by Marriott Xalapa like?
City Express by Marriott Xalapa is a short 8-minute walk from Xalapa University and 9 minutes' walk from Plaza Las Americas Mall.
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Reviews
City Express by Marriott Xalapa Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.8
Location
8.8
Staff & service
8.6
Eco-friendliness
8.6
Property conditions & facilities
Reviews
8/10 Very good
Jun 22, 2025
Excellent service and attention... good location and easy access. Comfy!
Dave
Dave, 1-night trip
10/10 Exceptional
Sep 4, 2023
Excellent location
Cesar
Cesar, 3-night trip
10/10 Exceptional
Dec 16, 2024
Customer Service excellent. The security guard very helpful.
JAIME
JAIME, 3-night trip
10/10 Exceptional
May 13, 2023
Great
RENE
RENE, 1-night trip
10/10 Exceptional
Jan 25, 2025
Breakfast is awful. I hated the plastic silverware
Julio
Julio, 3-night trip
10/10 Exceptional
Oct 30, 2024
Go
ana
ana, 1-night trip
4/10 Fair
Jul 28, 2023
The hotel was not what we expected
Amelia
Amelia, 2-night trip
8/10 Very good
Nov 25, 2024
N/A
Rubicelia
Rubicelia, 3-night trip
6/10 Good
Oct 9, 2023
The bed was horrible. It had a horrible smell and was uncomfortable. There were dead bugs in the hall to the room.
ezequiel
ezequiel, 2-night trip
4/10 Fair
Sep 13, 2025
Alejandro
Alejandro, 1-night trip
8/10 Very good
Aug 25, 2025
José de Jesus
José de Jesus, 1-night trip
8/10 Very good
Aug 12, 2025
No funcionava el minisplit correctamente
Verified traveler
1-night trip
6/10 Good
Aug 8, 2025
No lo recomiendo
Hotel sin aire acondicionado, sin teléfono en la habitación y sin toallas
Enith
Enith, 2-night trip
6/10 Good
Aug 8, 2025
Hotel sin aire acondicionado
No sirve el aire acondicionado
En las 6 habitaciones q hospedaron a mi familia, todos se quejaron del aire acondicionado, no había teléfono para comunicarse a recepción, muy poca cantidad y calidad de las toallas
Enith
Enith, 1-night trip
10/10 Exceptional
Aug 8, 2025
Arturo
Arturo, 1-night trip
10/10 Exceptional
Aug 3, 2025
Luz Teresa
Luz Teresa, 1-night trip
10/10 Exceptional
Jul 27, 2025
Judith Jenoveva
Judith Jenoveva, 1-night trip
10/10 Exceptional
Jul 14, 2025
ALDO ALBERTO
ALDO ALBERTO, 1-night trip
10/10 Exceptional
Jul 7, 2025
Excelente trato del personal, hubo falla en el clima pero nos dieron otra habitación para estar cómodos por nuestro bebé.
Yulissa
Yulissa, 1-night trip
2/10 Poor
Jul 5, 2025
Oswaldo
Oswaldo, 1-night trip
10/10 Exceptional
Jul 1, 2025
Moisés
Moisés, 1-night trip
10/10 Exceptional
Jun 30, 2025
Judith Jenoveva
Judith Jenoveva, 1-night trip
8/10 Very good
Jun 13, 2025
Humberto
Humberto, 1-night trip
10/10 Exceptional
Jun 13, 2025
Bien
Adriana
Adriana, 1-night trip
2/10 Poor
Jun 3, 2025
El Aire Acondicionado no funcionaba. Pregunté al personal y me dijeron que esperara a que enfriara. Nuca Enfrió. Además el cuarto olía muy mal. Nunca volveré a ese hotel, ni porque me regalaran la estancia.