In the heart of Shymkent, DoubleTree by Hilton Shymkent offers a family-friendly retreat. Enjoy breakfast, lunch, and dinner at Near East Restaurant or lounge on the sun-soaked terrace. With an outdoor pool and multilingual staff to help plan your day.
DoubleTree by Hilton Shymkent is a great choice for a stay in Shymkent. For a bite to eat, guests can check out Near East Restaurant, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge and a terrace.
At a glance
DONE
Hotel size
120 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property’s pool is closed on the last Saturday and Sunday of the month.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
No onsite parking
Free offsite parking nearby
DONE
Transfers
Airport drop off on request (available 24 hours)*
Train station pick-up*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
Working away
Meeting room
Conference space
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Pool loungers
Facilities
Built in 2012
Safe-deposit box at front desk
Terrace
Accessibility
Elevator
Room amenities
Be entertained
33-inch TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Near East Restaurant - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Refundable deposits
Deposit: KZT 7500 per night
Optional extras
Airport shuttle service is offered for an extra charge of KZT 4000 per vehicle. Maximum occupancy 3
Train station pick-up service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for KZT 5000.0 per day
Policies
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Canvas Hotel Shymkent
Canvas Shymkent
Hotel Shymkent
Canvas Hotel Shymkent
DoubleTree by Hilton Shymkent Hotel
DoubleTree by Hilton Shymkent Shymkent
DoubleTree by Hilton Shymkent Hotel Shymkent
Frequently asked questions
Does DoubleTree by Hilton Shymkent offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Shymkent does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at DoubleTree by Hilton Shymkent?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at DoubleTree by Hilton Shymkent?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by DoubleTree by Hilton Shymkent?
Yes, a shuttle from the hotel to the airport is available. The charge is KZT 4000 per vehicle.
What are the check-in and check-out times at DoubleTree by Hilton Shymkent?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Are there restaurants at or near DoubleTree by Hilton Shymkent?
Yes, there's an onsite restaurant, Near East Restaurant.
What's the area around DoubleTree by Hilton Shymkent like?
DoubleTree by Hilton Shymkent is in the heart of Shymkent, a short 3-minute walk from Abay Park and 14 minutes' walk from Arbat Shymkent.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
DoubleTree by Hilton Shymkent Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 21, 2024
Recommend more TV English news channels, e.g., BBC, A Jazeera. Otherwise, all was good.
Verified traveler
1-night trip
10/10 Exceptional
Oct 3, 2023
Nice new hotel in a good location. Rooms, although small but have lots of storage space. and quite comfortable. Hotel has a small but nice/ clean spa/swimming pool.
Breakfast not included in the room price. Charging for breakfast is quite an outdated concept, almost all hotels, specially high standard hotels offer breakfast free of charge.
Leili
Leili, 2-night trip
10/10 Exceptional
Sep 23, 2024
Courteous professional staff. Well arranged room. TV should include more English language options, e.g. Al Jazeera, BBC, CNN, MSNBC news.
Verified traveler
1-night trip
10/10 Exceptional
Sep 18, 2025
Nathan
Nathan, 1-night trip
8/10 Very good
Sep 4, 2025
Tatiana
Tatiana, 2-night trip
8/10 Very good
Jul 28, 2025
Ricardo
Ricardo, 10-night trip
10/10 Exceptional
Jun 17, 2025
BIN
BIN, 2-night trip
10/10 Exceptional
May 28, 2025
Dieter
Dieter, 1-night trip
10/10 Exceptional
Mar 11, 2025
Verified traveler
2-night trip
8/10 Very good
Jan 20, 2025
MUSTAFA ERTUGRUL
MUSTAFA ERTUGRUL, 1-night trip
10/10 Exceptional
Nov 11, 2024
Seweryn
Seweryn, 1-night trip
4/10 Fair
Aug 26, 2024
Bekir
Bekir, 1-night trip
8/10 Very good
Jul 13, 2024
Nodir
Nodir, 1-night trip
10/10 Exceptional
Jul 5, 2024
WENZHEN
WENZHEN, 3-night trip
10/10 Exceptional
Mar 18, 2024
Umidjon
Umidjon, 1-night trip
10/10 Exceptional
Oct 23, 2023
Yuk Man
Yuk Man, 1-night trip
8/10 Very good
Oct 2, 2023
Verified traveler
2-night trip
10/10 Exceptional
May 30, 2023
Kevin
Kevin, 2-night trip
8/10 Very good
May 10, 2023
Kirri
Kirri, 4-night trip
8/10 Very good
Mar 14, 2022
Exceptional service for this part of the world. The hotel has a huge indoor pool and sauna, great for winter weather. Breakfast is a nice buffet with various international features.