Aparthotel

Citadines Uplands Kuching

4.0 star property
Pet-friendly aparthotel with outdoor pool, connected to a shopping center, near Kuching Waterfront

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Photo gallery for Citadines Uplands Kuching

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
TV, DVD player, iPod dock
Studio Premier, Kitchen | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Lobby
At Citadines Uplands Kuching, upscale comfort meets modern convenience. Unwind on the sun-kissed terrace or by the outdoor pool with a children's pool area, and stay connected with free in-room WiFi. Explore the adjacent shopping mall or get fit at the gym, while business travelers appreciate a well-equipped business center. Guests rave about helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Refrigerator
  • Airport transfer
  • Pet friendly
  • Lounge area
  • Non-smoking

Main amenities (12)

  • 215 smoke-free apartments
  • Weekly housekeeping
  • Outdoor pool
  • Breakfast available
  • Free shopping center shuttle
  • Fitness center
  • Self parking
  • Children's pool
  • Room service
  • Business center
  • Meeting rooms
  • Airport shuttle

Feel at home (6)

  • Children stay free
  • Children's pool
  • Rollaway/extra beds
  • Kitchen
  • Separate bathtub and shower
  • Separate sitting area
$62 nightly
The total price is $69
Jun 19 - Jun 20
Total includes taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

2-Bedroom Premier Apartment, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
TV
Clothes dryer
  • City view
  • 721 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

2-Bedroom Executive Apartment, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
TV
Clothes dryer
  • City view
  • 635 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

1-Bedroom Premier Apartment, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
TV
Clothes dryer
  • City view
  • 474 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

1-Bedroom Executive Apartment, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
TV
Clothes dryer
  • City view
  • 441 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Studio Premier, Kitchen

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
TV
Clothes dryer
Blackout drapes/curtains
  • City view
  • 258 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

One Bedroom Premier Apartment

  • Sleeps 2
  • 1 Queen Bed

One Bedroom Executive Apartment

  • Sleeps 2
  • 1 King Bed

Two Bedroom Premier Apartment

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Two Bedroom Executive Apartment

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Studio Premier

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
No. 55 Jalan Simpang Tiga, Kuching, Sarawak, 93350

What's nearby

  • The Spring - 1 min walk - 0.0 km
  • Vivacity Megamall - 2 min drive - 1.8 km
  • City One Shopping Mall - 2 min drive - 2.2 km
  • Kuching Waterfront - 3 min drive - 3.6 km
  • Sarawak General Hospital - 4 min drive - 2.5 km

Getting around

  • Kuching Intl. Airport (KCH) - 15 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪New Atmosferah Restaurant - ‬2 min walk
  • ‪Nasi Kandar Line Q - ‬3 min walk
  • ‪Spoon Cafe - ‬2 min walk
  • ‪Tealive - ‬15 min walk

About this property

Citadines Uplands Kuching

Located just 4.8 mi (7.8 km) from the airport, Citadines Uplands Kuching offers a shuttle (available 24 hours). You can go for a morning swim at the outdoor pool and visit the fitness center for a workout. A children's pool and a terrace are offered, and apartments have conveniences like dryers and refrigerators. Fellow travelers love the helpful staff.

Languages

Chinese (Mandarin), English, Indonesian, Malay

At a glance

DONE

Property size

    • 215 apartments
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Children aged 6 and younger eat free breakfast
    • No cribs (infant beds)
PETS

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 18 lbs per pet)*
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls and litter boxes available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (MYR 2.00 per day)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Free shopping center shuttle
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Umbrellas

Internet

  • Free WiFi

Parking and transportation

  • Covered self parking on site (MYR 2.00 per day)
  • Wheelchair-accessible parking and van parking available
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free shopping center shuttle
  • Car not required

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Refrigerator
  • Microwave
  • Cookware/dishes/utensils
  • Electric kettle
  • Cleaning supplies
  • Water dispenser
  • Coffee/tea maker

Dining

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 27 for adults and MYR 27 for children
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: MYR 108.0 per night

Bathrooms

  • Separate bathtub and shower
  • Bathrobes
  • Soap
  • Hair dryer
  • Bidet
  • Eco-friendly toiletries
  • Free toiletries
  • Slippers
  • Toilet paper
  • Shampoo

Living spaces

  • Sitting area

Entertainment

  • TV with satellite service
  • DVD player
  • iPod docking station

Outdoor areas

  • Terrace

Laundry

  • Dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting rooms
  • Business center
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • MYR 500 per accommodation per night
  • 1 total (up to 18 lbs per pet)
  • Pets allowed in specific rooms
  • Welcoming cats and dogs only
  • Food and water bowls and litter boxes are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator
  • Soundproofing
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchairs available on site
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Banquet hall

Location highlights

  • Connected to a shopping center
  • Near the airport
  • Near outlet shopping

Things to do

  • Fitness center
  • Shopping mall on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 215 rooms
  • 8 floors
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MYR 27 for adults and MYR 27 for children
  • Airport shuttle service is offered for an extra charge of MYR 16.20 per person (one-way)

Children & extra beds

  • Rollaway beds are available for MYR 108.0 per night
  • Airport shuttle for children between the ages of 7 and 18 costs MYR 16.20 (one-way)

Pets

  • Pets are allowed for an extra charge of MYR 500 per accommodation, per night

Parking

  • Covered self parking costs MYR 2.00 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Policies

This property uses eco-friendly cleaning products.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.

Also known as

Citadines Kuching
Citadines Kuching Uplands
Citadines Uplands
Citadines Uplands Apartment
Citadines Uplands Apartment Kuching
Citadines Uplands Kuching
Citadines Uplands Kuching Sarawak
Citadines Uplands Kuching Aparthotel
Citadines Uplands Aparthotel
Citadines Uplands Kuching Kuching
Citadines Uplands Kuching Aparthotel
Citadines Uplands Kuching Aparthotel Kuching

Frequently asked questions

Does Citadines Uplands Kuching offer free cancellation for a full refund?

Yes, Citadines Uplands Kuching does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Citadines Uplands Kuching?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Citadines Uplands Kuching?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 18 lbs per pet. There's a charge of MYR 500 per accommodation, per night. Food and water bowls and litter boxes are available.

Is parking offered on site at Citadines Uplands Kuching?

Yes. Self parking costs MYR 2.00 per day. Parking spots may be limited.

Is airport shuttle service offered by Citadines Uplands Kuching?

Yes, an airport shuttle is available. The charge is MYR 16.20 per person one-way.

What are the check-in and check-out times at Citadines Uplands Kuching?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Citadines Uplands Kuching and nearby?

Citadines Uplands Kuching has an outdoor pool and a fitness center.

Does Citadines Uplands Kuching have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a refrigerator, a microwave, and cookware.

What's the area around Citadines Uplands Kuching like?

Citadines Uplands Kuching is located a short 15-minute walk from The Spring.

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Citadines Uplands Kuching Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
Breakfast
Airport
Market
Lobby
Towns
Weather

Reviews

8/10

Friendly staff. Comfortable accommodation.
5-night trip

10/10

A decent property nothing much to complain about, Staff are very friendly and accomodative
2-night trip

10/10

the staff is very helpful
3-night trip

8/10

Good location. Staff is friendly. Just hope the room is cleaner
3-night trip

8/10

Nice and comfortable ambience, room is clean n tidy, however the room face to main road is quite noisy, When during peak traffic hours u will feel annoy from the car sound…overall it’s good to stay!!
1-night trip

6/10

A bit dated, maintenance might be a bit lagging.
1-night trip

4/10

The walls in the bathrooms and the carpets in the hallways are quite dilapidated.
4-night trip

2/10

A go-to for me whenever I visit Kuching. Friendly, efficient staff. No problem requesting a late check-out. Easy to get Grab cabs. Shopping mall across the road and simple eateries and bank next door.
5-night trip

8/10

I think the property needs some minor upgrade - the facility is a bit run down for the price it demands.
1-night trip

8/10

No water, aircon wasnt cold at all. Good location.
5-night trip

6/10

I've always stayed at Citadines Uplands when I'm in Kuching as I prefer a serviced apartment to a hotel. It's ok if you are not looking for luxury. Just make sure you are not given a room on the same floor as the pool .and overlooking it.
6-night trip

8/10

The property is getting a bit too old. The night shift staff was totally unfriendly despite I have elderly and children with me checking in near midnight.
1-night trip

6/10

Floor as well as dining table were sticky. Luckily room slippers were provided and I clean the table using my own disposal wipes. Bedding do not smell yucky but also do not smell fresh.
2-night trip

8/10

The customer service is tip top. The staff are very friendly, helpful and always wear a smile on their face. Only comment I have is the room. They need to change the bed, it is so uncomfortable and the water heater is not working.
2-night trip

6/10

Room very clean!! I like the room :) Poor hotel management (give wrong room number). Parking management (need to scan card to check in/check out).
1-night trip

6/10

Close to Borneo Specialist Medical Centre. Room a bit run down, in need of maintenance. 2nd bedroom will smell if keep door close due to located behind the toilet. Housekeeping a bit sloppy at times.
3-night trip

6/10

Sink Drainage is Smelling after one day staying. Room Housekeeping need to improve.
3-night trip

4/10

The entire property is rundown, the property is not maintained up to the standard. The gym is very hot with no air conditioning, the swimming pool furniture are old and safe. Overall it needs to be refurbished.
5-night trip

8/10

We had a lovely apartment with a great view of the city and mountains. The room was very spacious and in an acceptable condition. We were surprised that breakfast was served to the room, rather than in a restaurant. There didn't seem to be any options so we weren't able to eat the breakfast since it didn't align with our dietary requirements. One thing I didn't like was that someone rings your door at 7am until you open the door to receive your breakfast. This was a bit disruptive to our stay.
3-night trip

8/10

Stayed for 4 nights as a family of 5 (with grand parents and a 10 month old baby) in a 2 bedroom apartment in Dec 2022. Location is about 10 mins drive from airport and 10 mins drive into town. It is located just opposite a mega mall, so we were able to get some groceries for our kid. We actually found sachets of coffee, tea, milo, cereal and some candies left over from the previous guest in the cupboard. Otherwise, the room is clean enough, baby crib provided and only reason I stayed there was for the freezer to keep my milk. Breakfast was served in a bento box and consists of fried noodles or rice and it was quite sad looking. Would recommend to get the room without breakfast, save the money and go to the mall opposite for something better. There's a nice quaint cafe on level 1 which you can get proper coffee and cakes too! We checked in at about 4pm, and our room was not ready. Was stressful as my 10-month old was restless and my milk was thawing out while we sat in the lobby for 45mins. Lots of room for improvement.
4-night trip

6/10

We booked for a two bedroom apartment and a one bedroom apartment. The one bedroom apartment is kept in a better condition than the two bedroom apartment we had; the two bedroom apartment had visible mould around the kitchen sink and its bathrooms. The two bedroom apartment also suffered from an additional leaking to its air conditioning units, drenching the tiled floors. The skirting boards showed an obvious sign of repeated incidences. We had two incidents during our 10 day stay; resolutions via a call to the reception was quite quick (except for a reported incident at 1ish a.m, whereby a technician sorted it out in the morning during their work hours; one for noting). May I suggest that further attention be paid to sorting out the mould and then a lick of paint. Each apartment came with sufficient cutlery; a nice sized fridge/freezer that worked well; beds were comfortable. Swimming pool & gym were clean and functional. One of the reviewers mentioned the filtered water stations, there were a couple of these located on each floor. Very useful for us. Staff was friendly and approachable throughout our stay. Location is brilliant - not far from both centre of town and the airport. By crossing a footbridge, it is easy to access The Springs Mall for a supermarket, clothing shops, pharmacy and even a Starbucks. Islands, a cafe located on ground floor, by the entrance to Citadines, serves a pretty decent cup of cappuccino (go there from 10am).
3-night trip

10/10

3-night trip

10/10

1-night trip

8/10

Friendly staffs and cleaningness
3-night trip

10/10

Great location if wanna visit spring hotel
2-night trip