Arrow on Spencer

4.0 star property
City-center hotel within easy reach of Marvel Stadium

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Photo gallery for Arrow on Spencer

Two Bedroom Penthouse (PQ2S) | Terrace/patio
Front of property
Three Bedroom Penthouse (PQ4S) | Private kitchen | Fridge, microwave, stovetop, electric kettle
Individually furnished, desk, laptop workspace, iron/ironing board
Interior entrance
In the heart of Melbourne, Arrow on Spencer offers a sophisticated retreat with laundry facilities, a state-of-the-art gym, and in-room WiFi. Guests have praised the multilingual staff who can assist with tour/ticket assistance and concierge services.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Gym
  • Laundry facilities
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Fitness center
  • Self parking
  • Room service
  • Air conditioning
  • Vending machine
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Rollaway/extra beds
  • Cookware, dishware, and utensils
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator

Room options

Available filters for rooms
Showing 15 of 15 rooms

Deluxe One Bedroom Apartment (QS)

Highlights

Individually furnished
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
  • 463 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Apartment (Q)

Highlights

Individually furnished
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

Three Bedroom Apartment (Q4S)

Highlights

Individually furnished
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 807 sq ft
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

Deluxe 2 Bedrooms Apartment (Q2S)

Highlights

Individually furnished
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
  • 484 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Four Bedroom Penthouse (PQ7S)

Highlights

Individually furnished
Air conditioning
Heating
Refrigerator
Flat-screen TV
4 bedrooms
Private bathroom
Hair dryer
  • 1938 sq ft
  • Sleeps 9
  • 1 Queen Bed and 7 Twin Beds

Three Bedroom Penthouse (PQ4S)

Highlights

Individually furnished
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 1507 sq ft
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

Two Bedroom Penthouse (PQ2S)

Highlights

Individually furnished
Air conditioning
Heating
Refrigerator
Flat-screen TV
2 bedrooms
Private bathroom
Hair dryer
  • 915 sq ft
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

Two Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Four Bedroom Penthouse Apartment

  • Sleeps 9
  • 1 Queen Bed and 7 Twin Beds

Standard Apartment

  • Sleeps 2
  • 1 Queen Bed

Deluxe One Bedroom Apartment (Qs)

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Three Bedroom Penthouse Apartment

  • Sleeps 7
  • 4 Twin Beds and 1 Queen Bed

One-Bedroom Apartment

  • Sleeps 2
  • 1 Double Bed

Three Bedroom Apartment

  • Sleeps 6
  • 4 Twin Beds and 1 Queen Bed

Deluxe Two Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Map
585 La Trobe Street, Melbourne, VIC, 3000

What's nearby

  • Marvel Stadium - 7 min walk - 0.6 km
  • Collins Street - 9 min walk - 0.8 km
  • Queen Victoria Market - 10 min walk - 0.9 km
  • Melbourne Central - 12 min walk - 1.0 km
  • Crown Casino - 14 min walk - 1.2 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 20 min drive
  • Melbourne Airport (MEL) - 24 min drive
  • Avalon Airport (AVV) - 46 min drive
  • Southern Cross Station - 6 min walk
  • Spotswood Station - 15 min drive
  • Flinders Street Station - 24 min walk
  • Flagstaff Station - 6 min walk
  • Melbourne Central Station - 12 min walk
  • North Melbourne Station - 15 min walk

Restaurants

  • ‪Higher Ground - ‬4 min walk
  • ‪Colonial Hotel - ‬5 min walk
  • ‪Coffee Rush - ‬3 min walk
  • ‪Upstanding Citizens - ‬5 min walk
  • ‪Brown Alley - ‬5 min walk

About this property

Arrow on Spencer

When you stay at Arrow on Spencer, you'll be in a great location, within just a 10-minute walk of Marvel Stadium and Collins Street. Also, Queen Victoria Market and Melbourne Central are within a 15-minute walk. Public transportation is just a short walk: Flagstaff Station is 6 minutes and Melbourne Central Station is 12 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, Hindi, Indonesian

At a glance

DONE

Hotel size

    • 33 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 3.8 percent for credit card payments
    • The front desk is open daily from 9:00 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (AUD 25.00 per night)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Room service

What to do

  • Bicycle rentals nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Fitness center

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Breakage deposit: AUD 100.00 per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3.8 percent

Children & extra beds

  • Cribs/infant beds are available for AUD 15.0 per night
  • Rollaway beds are available for AUD 30.0 per day

Parking

  • Self parking costs AUD 25.00 per night
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Onsite parties or group events are strictly prohibited.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Arrow Spencer Hotel Melbourne
HarbourView Apartment Hotel Melbourne
HarbourView Melbourne
HarbourView Apartment Melbourne
HarbourView Apartment
Arrow Spencer Hotel
Arrow Spencer Melbourne
Arrow Spencer
Arrow Spencer HarbourView Apartment Hotel Melbourne
Arrow Spencer HarbourView Apartment Hotel
Arrow Spencer HarbourView Apartment Melbourne
Arrow Spencer HarbourView Apartment
Arrow on Spencer Hotel
Arrow on Spencer Melbourne
Arrow on Spencer Hotel Melbourne
Arrow on Spencer (HarbourView Apartment Hotel)

Frequently asked questions

Does Arrow on Spencer offer free cancellation for a full refund?

Yes, Arrow on Spencer does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Arrow on Spencer?

Sorry, pets aren't allowed.

Is parking offered on site at Arrow on Spencer?

Yes. Self parking costs AUD 25.00 per night. Parking spots may be limited.

What are the check-in and check-out times at Arrow on Spencer?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an onsite casino at Arrow on Spencer?

No, this hotel doesn't have a casino, but Crown Casino (16-min walk) is nearby.

What is there to do at Arrow on Spencer and nearby?

Have fun during the warmer months with activities nearby such as cycling. Arrow on Spencer also has a fitness center.

What's the area around Arrow on Spencer like?

Arrow on Spencer is in Melbourne Central Business District, a short 6-minute walk from Flagstaff Station and 7 minutes' walk from Marvel Stadium.

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Arrow on Spencer Reviews

Reviews

7.0

Good

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10

I stay here every time I visit Melbourne. It is so central to everything I need and the apartments are very good
2-night trip

8/10

We were pleased with our stay. In particular the staff were very helpful. In the first attempt we thought the lift was not functional and we used the stairs. Turns out the button just needs a firmer press.
1-night trip

10/10

Excellent position for access to the city. Could do with a repaint and dishwasher wasn’t working but it was lovely to be in a residential setting, very quiet, easy access to shops.
1-night trip

4/10

definitely need some proper curtains on the windows, along with new pillows and a bed that doesn’t fall over
2-night trip

6/10

Overall ok!! Very close to Marvel stadium and the guy at the front desk was very nice! The overall place like I said was ok but if you can find somewhere else I would!
1-night trip

10/10

My partner and I really enjoyed our stay. For the price it was good value
1-night trip

10/10

My stay was trouble free ,good spot for dinning , shows , and close to transport
2-night trip

4/10

Small room with a window facing concrete wall. All that can be seen outside the window is pigeon poo. Room very hot and stuffy. Woken by pigeons before 6am. Bathroom mouldy and not clean.
1-night trip

10/10

Good value for money
1-night trip

6/10

The apartments are very old, feel a bit untidy, a bit abandoned, but very close to train station and fair value for money
1-night trip

8/10

Ideal location for where we needed to be without having to bring the car. Comfortable enough for one night. I should have brought my pillow however as it was quite soft.
1-night trip

8/10

Room was clean. No noise all evening. Only negative was reception closed 4:45 when it said it was open till 5. We knocked on window and the person helped us but you could tell he wanted to leave. It wasn’t till I got to the room that I saw they’d emailed me instructions for retrieving key cards.
1-night trip

8/10

The property was very conveniently located. The manager was lovely and very accommodating. The room wasnt overly clean, there were hairs in the basin and shower
4-night trip

6/10

Basic, run down and cockroaches in the kitchen, carpet needed a serious deep clean as full of dirt, bathroom grates needed a good scrub, balcony covered in bird droppings. Fire alarm went off on second night, barely heard it in the room, luckily one person heard and woke the rest, however an alarm was left continuously going for 2 days straight after. You get what you pay for, definitely won't be staying again, barely what I'd class as a 2 star hotel, these 5 star reviews are totally paid for.
6-night trip

8/10

Bed was terrible ... springs stick into every part of your body all night!!
1-night trip

2/10

Very unworthy . I asked the receiptionist for the adjustment of the booking made mistakenly on 20 june to transfer to 6 th june . I went to the premises and came to know they had room . But he said he didnot want to transfer as they had no room. So poor and customer unfriendly hotel. I recommend anyone who is going over there . Do not go
1-night trip

6/10

Good
1-night trip

2/10

An expensive backpacker hostel. Filthy carpets (to the point of using the towels to walk on!). Stains on pretty much everything.
1-night trip

8/10

Clean facilities and consumables, and easy and convenient access close to transport. Police station across the road made it very safe. However, property itself was in quite poor condition with many scratched, stained or poorly repaired aspects. Also, the traffic noise throughout the night was fairly substantial - although this is fairly unavoidable. Fine for the one night that we stayed just to sleep in, but wouldn’t have wanted to stay there for a longer time frame.
1-night trip

6/10

The room was very hot so we opened the window to be confronted with a tick layer of dust in the hinge area and outside of the window, large amounts of pigeon poo. There were small beetles in the kitchen cupboard and on the floor. Reception person was friendly and efficient.
1-night trip

2/10

Avoid this crooked place. Rock up doors locked, noone there . Modern day quasi scam operation. Ripped off big time
1-night trip

6/10

Very noisey at night. Had the fire alarm sound early in the morning, the evac procedure info needs to be clearer. Still waiting for the damage deposit refund 48 hours after check out.

8/10

We had the suit and it Was perfect for a large number of guests. However when we arrived there was no one at the reception desk, apparently they called in sick. We had arrived early but I had emailed them previously to let them know that we will won’t need the room until later that evening and We needed to park our cars. Due to no one being there we were unable to check in. The only person to assist was the cleaner. She did a fantastic job and went and called the manager to sort out our cars and how we could collect our room key. After about half an hour it was all sorted. When we arrived back later that evening our collected the key from the overnight box. Had no problems. The room was ok for the 2 nights. Furniture a bit old but we didn’t stay there much. Great location . Would stay there again .
2-night trip

4/10

The property is actually canned Harbour View appartments- VERY difficult to locate in an Uber at 11pm. Called reception twice in Uber, as they close at 11pm and at no stage was it mentioned that there’s been a re-brand! Also, booked paid for “Deluxe” Queen bed and double bed. Actually got a double and a single. Sofa stained. Overall grotty and smelt of mould. No room service ( as advertised) and be prepared to order Uber eats !
3-night trip

4/10

The location was good . What I didn’t like was the staff member on Sunday morning when I checked I was advised that the room would need to be checked so as to get the $100 back that was ok I have no problem with that so the staff member had to leave the office unattended while she checked the room . I had to wait while I was waiting other guests were in the foyer waiting for service . The staff member eventually returned and said there is a broken tile on the floor I said it was there you could tell it was an old break and had not been repaired she said to me did I advise reception I said no and she said I should I replied to I need to go into room with pen and paper and write down every fault she said no , I replied you just said I need to advise reception . This hotel needs a list with faults in rooms . She said can I wait 10 minutes for someone to come I said ok in the mean time another guest had his room checked and she come back and said in front of others his room is ok very rude . I said look I have to go the reply was 2 minutes I said I already have been waiting she said she can’t get anyone Anyway she eventually gave me my $100 back and said if there was an issue they would phone me I again stated the broken tile was already there . Anyway later that day I phoned back and I got the same staff member and she told me that in no way was I responsible as the broken tile was already there and was known to other staff . very poor service and no respect .
1-night trip