Check-in start time: 3 PM; Check-in end time: midnight
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (MYR 5 per day)
Onsite valet parking (MYR 40 per day)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
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Hatten Hotel Melaka Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Food
Shopping malls
Weather
View
Toilet
Bathroom
What guests liked
The property offers a variety of dining options and a convenient location near shopping and restaurants. (8 reviews)
The pool was great, clean, and offered a beautiful view. (6 reviews)
Breakfast spread was plentiful and offered a variety of local and western options. (22 reviews)
From real guest reviews summarized by AI.
Reviews
6/10 Good
Sep 18, 2025
Short business stay
Location is good. Room is okay
Li lum jimmy
Li lum jimmy, 1-night trip
8/10 Very good
Jun 15, 2025
Very good location
Guna
Guna, 3-night trip
8/10 Very good
Jun 23, 2025
Great location. Good staff.
Thirsty
Thirsty, 2-night trip
8/10 Very good
Jun 10, 2025
Good location
Wan Wha
Wan Wha, 2-night trip
8/10 Very good
Aug 24, 2025
Who Cares!
Great hotel to stat for the weekend trip.
As we both above 77 years, we were assigned room at far end despite our request for room near lift when booking.
Rate 3 stars instead of 4
Verified traveler
3-night trip
10/10 Exceptional
May 3, 2025
Nice hotel for family
Thandayuthapani
Thandayuthapani, 2-night trip
10/10 Exceptional
Jul 8, 2025
Nice spacious room in Hatten Hotel
Nice comfortable room. Other than a small stain on the bedsheet, the overall feel is wonderful
Kuan Meng
Kuan Meng, 1-night trip
8/10 Very good
Aug 1, 2025
Umbrellas Please!
We really liked the hotel. No umbrellas or lounging furniture around the pool, made it less user friendly. It was a lovely big pool but too hot to sit without some shade.
Delise
Delise, 3-night trip
10/10 Exceptional
Aug 8, 2025
good
Verified traveler
3-night trip
8/10 Very good
Jun 21, 2025
Good location, reasonable price for the room. Clean. Walking distance to malls and Jonker St.
Robin
Robin, 1-night trip
10/10 Exceptional
Jun 27, 2025
Very convenient location. Walkable to the Malls and even to Jonker Street.
Lots of local food options too.
Only negative comment from wife was hint of lingering ciggy smoke smell in the room and corridors
Verified traveler
3-night trip
4/10 Fair
Apr 24, 2025
Property location is selling point of this hotel and that all.
Teck Chuan
Teck Chuan, 1-night trip
10/10 Exceptional
Apr 23, 2025
The rooms were splendid! and the hotel is within walking distance to tourist attraction.
Kin Fai
Kin Fai, 3-night trip
10/10 Exceptional
Apr 17, 2025
Nice hotel
Great service, good location and friendly staffs
Sue Chneg
Sue Chneg, 1-night trip
10/10 Exceptional
Jun 23, 2025
Extended Stay
This is part of night extension..
Nilanga
Nilanga, 4-night trip
8/10 Very good
Jun 14, 2025
Hotel is due for renovation.
Ling Jia
Ling Jia, 6-night trip
8/10 Very good
May 9, 2025
It’s very close some off the attractions
Mansoor
Mansoor, 1-night trip
10/10 Exceptional
Jun 23, 2025
Excellent Service
Everything was great just that it was kind of slow for the check in process base on previous trips. However the service to hold our luggage and also the poetter services to check in and check out was great. All staff was great.
Nilanga
Nilanga, 1-night trip
8/10 Very good
Jul 4, 2025
Can be better
I booked a Junior Suite room. Our stay can be better if Hatten htl allocate room with better view and not room facing wall in front.,
Verified traveler
3-night trip
8/10 Very good
Jun 13, 2025
Room clean and bright. Housekeeping prompt to our request. Location central and easy access to food etc.
Yee Foong
Yee Foong, 2-night trip
8/10 Very good
Jul 7, 2025
Overall it was OK. However the fridge is not working and the bathroom hose is leaking
ONG
ONG, 1-night trip
8/10 Very good
May 30, 2025
The location of the hotel was fantastic. However check in was VERY slow and the staff seemed overwhelmed.
The hotel room is clean but showing signs of sgeing and in need of upgrading, same as the cafe.
Edwin ANG
Edwin ANG, 3-night trip
4/10 Fair
Aug 8, 2025
Very hot water shower. No cold water.
Hotel stay, bed, cleanliness n food was good except the the toilet shower depends hot water.
No cold water. Too hot and bad shower experience.
Even after calling for room service n hotel technician help.
Paul
Paul, 3-night trip
10/10 Exceptional
May 18, 2025
Everything was excellent. Hotel staff was very friendly and accommodating. No hassle during check-in. Hopefully they could waived off the parking fees for hotel patrons in the future.
Sharifah A'ishah
Sharifah A'ishah, 1-night trip
8/10 Very good
May 18, 2025
Was a nice trip here. Just a little disappointed the mall was under renovation and nothing was opened much..but other malls were nearby so that's ok. Staff were nice, friendly it's easy access everywhere