Mercure Chur City West

4.0 star property
Adventure Chur hotel with restaurant, connected to a shopping center

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Photo gallery for Mercure Chur City West

Deluxe Room, 1 Double Bed | Premium bedding, down comforters, pillowtop beds, free minibar - Mercure Chur City West (Chur)
Exterior - Mercure Chur City West (Chur)
Bar (on property) - Mercure Chur City West (Chur)
Fitness facility - Mercure Chur City West (Chur)
Breakfast, lunch, dinner served; Regional cuisine, alfresco dining  - Mercure Chur City West (Chur)
Located in the heart of the city, Mercure Chur City West offers a vibrant atmosphere with bowling alleys, a rooftop terrace and shopping mall on site. Connect to WiFi, indulge in Regional cuisine at Towers City West Rest., or explore nearby attractions after grabbing coffee from the coffee shop/cafe. Guests rave about their stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Parking available
  • Bar
  • Gym
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • 24-hour health club
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • Terrace
  • Front-desk safe
  • Convenience store

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Terrace
$194 nightly
The total price is $208
Jan 11 - Jan 12, 2026
Total with taxes and fees

Why we love this property

Culinary adventures
The hotel offers regional cuisine with outdoor dining. A cafe, bar, and vegan options are available. The buffet serves vegetarian breakfast items.
Luxurious sleep extras
Premium bedding and pillowtop mattresses pamper guests at this hotel. Free stocked minibars, heated floors, and champagne service elevate the experience.

Room options

Available filters for rooms
Showing 12 of 12 rooms

Comfort Room, 1 Double Bed, Mountain View

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Comfort Room, 2 Twin Beds, Mountain View

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Comfort Room, 2 Twin Beds

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Double Bed, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed, Corner

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Superior Room, 2 Twin Beds, Corner

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 2 Twin Beds, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 Double Bed, Mountain View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds, Mountain View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
  • Sleeps 4
  • 1 Double Bed

Comfort Room, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Map
Comercialstrasse 32, Chur, GR, 7000

What's nearby

  • Bowling Rock 'n' Bowl - 2 min walk - 0.2 km
  • Chur-Brambuesch Gondola - 16 min walk - 1.4 km
  • Obertor Building - 2 min drive - 1.8 km
  • Rhyetian Railway Building - 3 min drive - 2.2 km
  • Kanzeli-Brambuesch Ski Lift - 5 min drive - 2.8 km

Getting around

  • Zurich Airport (ZRH) - 94 min drive
  • Ems Domat-Ems Station - 6 min drive
  • Chur (ZDT-Chur Train Station) - 25 min walk
  • Chur Station - 26 min walk

Restaurants

  • ‪Sunshine Pub - ‬19 min walk
  • ‪Dörfli Bar - ‬2 min drive
  • ‪Subway - ‬13 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Gusto Pizzeria - ‬8 min walk

About this property

Mercure Chur City West

Take in the views from the rooftop terrace when you stay at Mercure Chur City West. Guests can visit the 24-hour health club for a workout or grab a bite to eat at Towers City West Rest., which serves Regional cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a terrace.

At a glance

DONE

Hotel size

    • 49 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 6:30 AM - 10:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (CHF 15 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Shared microwave
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Bowling alley
  • Grocery/convenience store
  • Children's menu

What to do

  • Bowling alley
  • Shopping
  • Pool table
  • Free use of nearby fitness center
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Snowboarding nearby

Working away

  • Meeting rooms
  • Conference space (3444 square feet)

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour health club
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area
  • Heated floors

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Towers City West Rest. - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 2.60 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 24 for adults and CHF 10 for children

Children & extra beds

  • Cribs/infant beds are available for CHF 20.0 per night
  • Rollaway beds are available for CHF 80.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 20.00 per pet, per night

Parking

  • Covered self parking costs CHF 15 per day with in/out privileges
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

City West Chur
City West Hotel Chur
City West Hotel Restaurant
City West Hotel Restaurant
Mercure Chur City West Chur
Mercure Chur City West Hotel
Mercure Chur City West Hotel Chur

Frequently asked questions

Does Mercure Chur City West offer free cancellation for a full refund?

Yes, Mercure Chur City West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Chur City West?

Yes, pets are welcome. There's a charge of CHF 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Chur City West?

Yes. Self parking costs CHF 15 per day. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Mercure Chur City West?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM.

Is there an onsite casino at Mercure Chur City West?

No, this hotel doesn't have a casino, but Kursaal (9.3 mi) is nearby.

What is there to do at Mercure Chur City West and nearby?

During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for hiking. Additional recreation onsite includes bowling. Mercure Chur City West also has a 24-hour health club.

Are there restaurants at or near Mercure Chur City West?

Yes, Towers City West Rest. offers alfresco dining and Regional cuisine.

What's the area around Mercure Chur City West like?

Mercure Chur City West is a short 19-minute walk from Chur-Brambuesch Gondola and 5 minutes' walk from Bowling Rock 'n' Bowl.

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Mercure Chur City West Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

View
Room
Service staff
Air conditioning

Reviews

10/10 Exceptional

East reach from and to Chur station, you take no 6 bus, from chur station abs it will take you right outside the hotel, 3 Swiss francs for the bus pp . The hotel is adjacent to a small shopping centre and supermarket which is extremely convenient.
Mohsen, 2-night trip

10/10 Exceptional

Great place - great views
Robert, 1-night trip

10/10 Exceptional

Beautiful hotel with lovely mountain views

Beautiful hotel with mountains views.lovely clean rooms.
Mukesh, 2-night trip

10/10 Exceptional

Great stay and the staff were amazing
Dean, 3-night trip

10/10 Exceptional

Excellent property, very helpful staff.
Joan, 1-night trip

10/10 Exceptional

The hotel is very clean and amenities is good.
Kent, 2-night trip

10/10 Exceptional

Beautiful, clean, upscale hotel. Would definitely recommend! The staff was welcoming and very accommodating. Breakfast included a wide selection of various foods and drinks. Located a short walk from a few bus stops.
Cassandra, 1-night trip

8/10 Very good

Good hotel with good location

Had a solo room for 2 nights. Great location. Walkable. Small room. Bathroom felt a bit cramped. Pool is ok. A bit dark and cold. Overall good stay.
Robert Viet, 1-night trip

10/10 Exceptional

Great experience

We had a very good experience. Great location, great views and good breakfast at reasonable price. Would highly reccomend.
Arani, 2-night trip

10/10 Exceptional

Great location and excellent food
Randy, 1-night trip

10/10 Exceptional

FABULOUS stay. Comfortable, clean, and convenient.
Sandra, 1-night trip

8/10 Very good

Newish Mercure hotel. Our room was on the 9th floor with big windows on both sides with fantastic views of the surrounding mountains. The hotel is within walking distance of the cable car to the top of the mountain. Breakfast options are limited. The staff were nice.
Marie, 3-night trip

10/10 Exceptional

Perfect location for the cable car, quick bus ride into town and train station (bus is free, hotel offer)
James, 2-night trip

10/10 Exceptional

Is a nice clean hotel, the view is spectacular.
Duniesky, 1-night trip

10/10 Exceptional

Beautiful view from glass walls. Nice spacious room with necessary facilities. Great location. Helpful reception staff.
Sara, 1-night trip

10/10 Exceptional

Really nice decor, furnishings and ambience. Loved staying here. Attached to a decent shopping centre connected by aerobridge to cinema/restaurant centre with the best burger place for miles (Hans Im Gluck).
Tim, 1-night trip

10/10 Exceptional

Very comfortable and easily accessible!
Cheryl, 2-night trip

10/10 Exceptional

Nice big room with great views of the mountains!
Connie, 2-night trip

10/10 Exceptional

Wonderful. Great time. Staff were fantastic
Greg, 1-night trip

8/10 Very good

10 minute drive from city center. Near shopping mall.
Rene, 2-night trip

10/10 Exceptional

Classic Alpine Views

The Mercury is a fantastic quiet hotel with views of the alps. The room was exceptional and large with big picture windows. Very comfortable bed. Reception were very friendly and helpful with a variety of places to eat nearby. The only downside was that the hotel is a little distance from the railway station but a regular bus service drops you to the door, so no real issues. Loved it and would stay again. Huge inflatable Lindt bunny on the roof of the shopping centre
John, 1-night trip

10/10 Exceptional

Breathtaking views from the room. A very nice size room and big shower. Very close to the bus line.
Brandon, 1-night trip

10/10 Exceptional

The view was spectacular and the concierge was very helpful. There weren’t many options for dining on Sundays.
Daniel, 1-night trip

10/10 Exceptional

Simple yet clean. Staff is friendly. Better pillows should be provided in the rooms
hazem, 1-night trip

10/10 Exceptional

Spacious, quiet, modern room with a great view. Comfortable bed, good shower. Easy walk from the train station. No dining option for a Sunday night but we were able to find a restaurant at the adjacent shopping centre. Only negative was the weirdly shaped, flat pillow which I had to fold in half to get some sleep.
Taryn, 1-night trip