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Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

2.5 star property
Suburban hotel with indoor pool, near St Jacobs Farmers Market

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

Free buffet breakfast
Point of interest
Indoor pool
Suite, 1 King Bed, Jetted Tub | Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds
Check-in/check-out kiosk
In the heart of Waterloo, Holiday Inn Express Hotel & Suites Waterloo - St Jacobs offers a perfect blend of comfort and convenience. Start your day with a delicious breakfast buffet, stay active at the gym or relax by the indoor pool. With free in-room WiFi, helpful staff and tour/ticket assistance you'll feel right at home.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Connecting rooms available
  • Non-smoking
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • Vending machine
  • Self-serve laundry

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
$113 nightly
The total price is $133
Sep 28 - Sep 29
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 22 - Sep 23
Check availability for tonight Sep 22 - Sep 23

Tomorrow

Sep 23 - Sep 24
Check availability for tomorrow Sep 23 - Sep 24
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible | Bathroom | Designer toiletries, hair dryer, towels, soap

Standard Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(29 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
  • 398 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Suite, 1 King Bed, Jetted Tub

7.4 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Bathroom | Designer toiletries, hair dryer, towels, soap

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(92 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.4 out of 10
Very good
(17 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(49 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

9.2 out of 10
Wonderful
(30 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
  • 398 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Free daily buffet breakfast

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
9.0 out of 10, Wonderful, 1,081 reviews
$89 nightly
The price is $104
Sep 28 - Sep 29
Total with taxes and fees
Hampton Inn & Suites by Hilton Waterloo St. Jacobs
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About the neighborhood

Map
14 Benjamin Rd, Farmer's Market Road, Township of Woolwich, ON, N2V 2J9

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 1 min walk - 0.0 km
  • St. Jacobs Outlets - 2 min walk - 0.2 km
  • St Jacobs Farmers Market - 3 min walk - 0.3 km
  • Conestoga Mall - 3 min drive - 3.3 km
  • University of Waterloo - 5 min drive - 3.2 km

Getting around

  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 24 min drive
  • Kitchener Station - 14 min drive
  • Guelph Central Station - 32 min drive
  • Guelph, ON (XIA-Guelph Train Station) - 32 min drive

Restaurants

  • ‪The Fritter Co - ‬5 min walk
  • ‪Tim Hortons - ‬20 min walk
  • ‪Ray Woodey's Craft Chippery - ‬4 min walk
  • ‪Dairy Queen - ‬3 min drive
  • ‪Jack's Family Restaurant - ‬1 min walk

About this property

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG puts you within a 10-minute drive of St Jacobs Farmers Market and University of Waterloo. For a workout, you can visit the fitness center or go for a morning swim at the indoor pool. A snack bar/deli and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the comfortable beds and helpful staff.

At a glance

DONE

Hotel size

    • 103 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area
  • Snack bar/deli

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Safari nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Scooter/moped rentals nearby
  • Sledding nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (1200 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 42-inch LED TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Egyptian cotton sheets
  • Select Comfort mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from September 8 2025 to September 8 2025 (dates subject to change):
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for CAD 25.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 10 PM
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday Inn Express Hotel St Jacobs
Holiday Inn Express Hotel St Jacobs Hotel
Holiday Inn Express Hotel St Jacobs Hotel Waterloo
Holiday Inn Express Waterloo St Jacobs Township of Woolwich
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs Ontario
Holiday Inn Express Hotel Suites Waterloo St Jacobs
Express Waterloo St Jacobs To
Holiday Inn Express Hotel Suites Waterloo St Jacobs
Holiday Inn Express Hotel Suites Waterloo St Jacobs by IHG
Holiday Inn Express Hotel Suites Waterloo St Jacobs an IHG Hotel

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

Yes, there's an indoor pool. Guests have pool access from 6 AM to 10 PM. The pool will be unavailable from September 8 2025 to September 8 2025 (dates subject to change).

Are pets allowed at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG and nearby?

Have fun with nearby winter activities like cross-country skiing, sledding, and snow tubing, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes safari tours, ecotours, and segway rentals. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.

What's the area around Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG like?

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG is in the heart of Township of Woolwich, a short 4-minute walk from St Jacobs Farmers Market and 3 minutes' walk from St. Jacobs Country Playhouse. Travelers say the area is walkable and ideal for skiing.

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Reviews

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

8.8

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as delicious, fantastic, and great with a good variety of options. (126 reviews)
  • The property offers a convenient location with nearby dining options, including a restaurant with a huge menu and a variety of hot breakfast choices. (5 reviews)
  • The property's new fitness centre is outstanding with multiple cardio equipment and free weights, very clean. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Market
Bathroom
Shower
Elevator
Parking

Reviews

10/10 Exceptional

Satisfied

Very clean, nice rooms, good breakfast
Rosemary, 1-night trip

10/10 Exceptional

excellent breakfast; super clean room;efficient check in
Victor, 1-night trip

10/10 Exceptional

Close to St. Jacob’s market

Really enjoyed the convenient location to the Market. Staff was helpful and friendly. Breakfast was great!
Heather, 1-night trip

10/10 Exceptional

Brenda

Nicely appointed friendly hotel with comfortable beds and a great breakfast and also good lounge area. Highly recommend.
Brenda, 1-night trip

10/10 Exceptional

Always enjoyable experience as our trip revolves around the market.
CRAIG, 1-night trip

10/10 Exceptional

Hotel was clean, staff friendly, breakfast great.
Karen, 1-night trip

10/10 Exceptional

Another great stay

Like most others chose here due to the proximity to the market. Never disappointed when we stay here
2-night trip

10/10 Exceptional

So close to the Market, awesome quiet area - Peaceful and calm.
Richard, 1-night trip

10/10 Exceptional

Enjoyed our stay. Renovated rooms, clean and fresh.
Lilianne, 1-night trip

10/10 Exceptional

Comfy

Room was well appointed and clean. Lovely sleep considering we were just outside the elevators rm412.
Sean, 1-night trip

10/10 Exceptional

Great location
Shafina, 1-night trip

10/10 Exceptional

So close to the market and close to downtown. Beautiful, clean, friendly and great staff.
Andrea J, 1-night trip

10/10 Exceptional

Location is excellent for our market visit
Michelle, 1-night trip

8/10 Very good

Staff were so helpful and friendly!
Jamie, 1-night trip

8/10 Very good

We would stay again
Joan, 3-night trip

10/10 Exceptional

Located within walking distance of the farmers market and a new restaurant
Allan, 1-night trip

8/10 Very good

Recommended for families

The hotel was clean and newly renovated. The kids had a great time swimming in the pool, although the buckets that dump water weren’t working. The breakfast was fantastic with lots of options. The staff were very friendly and helpful. The only thing I didn’t like was the bed. I found the mattress was uncomfortable. But we would definitely stay here again.
Jillian, 1-night trip

10/10 Exceptional

Nice location. Comfortable.
Rony, 3-night trip

10/10 Exceptional

Very nice suite, great breakfast and excellent service!!
Vijay, 1-night trip

10/10 Exceptional

Great service
Abbas, 1-night trip

8/10 Very good

Nice place
Sandra, 1-night trip

10/10 Exceptional

Very friendly and was welcome
Rhonda, 1-night trip

10/10 Exceptional

Well located within an easy walk/drive to a wide variety of shopping, markets, and activities.
William, 2-night trip

8/10 Very good

It was great!
Jamie, 1-night trip

8/10 Very good

Wonderful staff and very clean. The only issue was only one elevator working and very slow and only ice machine on 6th floor working Very nice pool area for kids.
Kevin, 2-night trip