I strongly advise against staying at this establishment. I traveled three hours to visit Diamond Valley Lake and booked this hotel for a quick overnight stay, expecting a convenient and comfortable experience. Unfortunately, that was far from the case.
Upon arriving at 11:30 PM, I immediately noticed a significant number of homeless individuals congregating in the parking lot, which raised safety concerns. Despite my reservations, I proceeded with my stay since I had already prepaid.
Upon entering my room at midnight, I found it to be unbearably cold. I attempted to turn on the heater, but it was nonfunctional. After contacting the front desk, a staff member was sent to assess the issue. I was informed that the heating unit was broken and that I would be moved to another room; however, no such relocation occurred. As a result, I was left in a room at 42 degrees Fahrenheit, all while feeling uneasy about my vehicle’s security due to the growing number of individuals outside.
By 2:30 AM, I decided to leave. I packed my belongings, left the hotel, and ultimately resorted to sleeping in my car in a Walmart parking lot.
This was an extremely disappointing and uncomfortable experience, and I cannot recommend this hotel to anyone seeking a safe and restful stay.