At Hotel Buena Vista, start your day with a full breakfast and unwind with a massage at the onsite spa. Located near the convention center, this hotel offers modern amenities like an outdoor pool, gym, and business center.
Universidad Industrial de Santander - 2 min drive - 1.8 km
Cacique Shopping Mall - 3 min drive - 3.2 km
Getting around
Bucaramanga (BGA-Palonegro Intl.) - 48 min drive
Restaurants
Efraín Casa De Pan - 3 min walk
Tastyzón Los Tejaditos - 2 min walk
La Cocina De La Abuela - 1 min walk
El Viejo Chiflas
Restaurante Tony - 2 min walk
About this property
Hotel Buena Vista
Hotel Buena Vista is a great choice for a stay in Bucaramanga. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant.
At a glance
DONE
Hotel size
54 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 1 PM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children may not be eligible for complimentary breakfast
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free covered onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited (max 10 spaces per unit)
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast each morning 6:30 AM–9:30 AM
Restaurant
Room service (limited hours)
Working away
Business center
Meeting rooms
Conference space (65 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Fitness center
Full-service spa
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Handrails in stairways
Room amenities
Be entertained
32-inch LCD TV
Digital TV channels
Home comfort
Air conditioning and heating
Minibar
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Mini-fridge
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open select days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
Children's pool
Indoor pool
Outdoor pool
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
Children's pool
Indoor pool
Outdoor pool
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 3 per pet, per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Buena Vista Bucaramanga
Hotel Buena Vista Bucaramanga
Hotel Buena Vista Hotel
Hotel Buena Vista Bucaramanga
Hotel Buena Vista Hotel Bucaramanga
Frequently asked questions
Does Hotel Buena Vista offer free cancellation for a full refund?
Yes, Hotel Buena Vista does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Buena Vista?
Yes, pets are welcome. There's a charge of USD 3 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Buena Vista?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Buena Vista?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 1 PM. Contactless check-in and check-out are available.
What is there to do at Hotel Buena Vista and nearby?
Hotel Buena Vista has a spa and a fitness center.
Are there restaurants at or near Hotel Buena Vista?
Yes, there's an onsite restaurant.
What's the area around Hotel Buena Vista like?
Hotel Buena Vista is in the heart of Bucaramanga, a short 12-minute walk from San Pio Park and 16 minutes' walk from Canaveral Mall.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Hotel Buena Vista Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Reviews
10/10 Exceptional
Dec 30, 2022
Great Price, Good Breakfast and there's many restaurants near by.
Jose Antonio
10/10 Exceptional
Mar 12, 2025
Great
Everyone at this hotel was so nice so helpful everybody from the bell guy to the front desk guy to the waiters in the restaurant and everything. Just everyone was so nice.
David
David, 5-night trip
2/10 Poor
Jun 7, 2025
Pool was closed. Outdated and small rooms.
Ricky
Ricky, 3-night trip
10/10 Exceptional
Nov 28, 2024
Great
Marco
Marco, 6-night trip
10/10 Exceptional
Aug 22, 2023
Hotel has exelent costumer service, and very clean rooms
German A.
German A., 2-night trip
8/10 Very good
Oct 11, 2023
Great location, lots of dining option. Sraff friendly and helpful.
Welthon
Welthon, 2-night trip
10/10 Exceptional
Sep 20, 2024
The Hotel Buena Vista is well located and within an easy walk to many restaurants and shopping. Our room faced the street but the building was quiet. The rooftop pool is refreshing and offers views of the surrounding area. Front desk staff were very welcoming.
Daniel
Daniel, 1-night trip
6/10 Good
Jun 19, 2025
The room looked good at first glance, then you noticed some things. The mattresses were rock hard, luckily we were only there for one night but it was not a good nights sleep. There was no soap or shampoo despite there being dispensers. It was super noisy, all night from all directions making it even harder to sleep. The apartment could have been a lot cleaner had too, I got the sense that the apartment had been empty for a long time and it had not been cleaned prior to our arrival. Overall would not recommend, the only good side was the staff. They were very friendly and attentive.
Jenny
Jenny, 1-night trip
10/10 Exceptional
Dec 3, 2022
Love the exceptional service
Daniel
10/10 Exceptional
Sep 29, 2024
Could not open sliding windows or doors.
Overall the Junior Suite is really lovely and good value for money.
Peter
Peter, 6-night trip
8/10 Very good
Jul 1, 2023
The breakfast service is awful
Ella
Ella, 1-night trip
10/10 Exceptional
Jun 1, 2025
David
David, 3-night trip
10/10 Exceptional
May 10, 2025
Carolina
Carolina, 3-night trip
10/10 Exceptional
Apr 27, 2025
Susana
Susana, 1-night trip
10/10 Exceptional
Apr 27, 2025
Oscar
Oscar, 1-night trip
10/10 Exceptional
Mar 30, 2025
Susana
Susana, 1-night trip
10/10 Exceptional
Jan 27, 2025
Exclente opción
Muy buen servicio, atención amable, desayuno muy completo y rico, habitaciones muy limpias, precio acorde, buena ubicacion
Liliana
Liliana, 2-night trip
8/10 Very good
Jan 19, 2025
Hotel limpio y cómodo las habitaciones un poco pequeñas
RAFAEL FRANCISCO
RAFAEL FRANCISCO, 2-night trip
8/10 Very good
Jan 13, 2025
Jhon
Jhon, 1-night trip
10/10 Exceptional
Jan 13, 2025
Excelente ubicación, instalación y servicio
Susana
Susana, 1-night trip
8/10 Very good
Dec 26, 2024
Un poco descuidado, aire bastante ruidoso
CLAUDIO J
CLAUDIO J, 1-night trip
8/10 Very good
Dec 19, 2024
Doris
Doris, 2-night trip
4/10 Fair
Dec 9, 2024
Personal atento.
Limpieza mala .
Desayuno muy básico.
Habitación sin opciones de ventilación adecuada.
Zona muy ruidosa.