We stayed at AluaSoul Ibiza recently and unfortunately, our experience fell short of expectations. The hotel has potential, but it’s in serious need of a major update.
Our room had several issues: the shower leaked heavily every time it was used, making the bathroom floor constantly wet and unsafe. Even more concerning, we encountered multiple cockroaches in our room during our stay — an unacceptable issue for any hotel. No hairdryer available, and very confusing on the board of the rooms available 3 different types of all inclusive
The food at the hotel was just okay, but generally bland. There were no chili options or any real variety in spice, which made the meals feel repetitive over time.
The pool area quickly becomes overcrowded. Guests place towels extremely early in the morning to reserve sunbeds, leaving very limited space later in the day. This made relaxing by the pool quite difficult.
While there is a bus that conveniently takes you to Ibiza Old Town, there is no return service, leaving taxis as the only option to get back — which can be costly and inconvenient. The surrounding area of the hotel doesn’t offer much, and the beachfront itself is underwhelming and not particularly pleasant.
Overall, the hotel needs significant improvements to justify its rating and pricing. I wouldn’t return unless some major changes are made.