6/10
We liked the freshness and cleanliness of the property.
Need a kettle in the kitchen.
Didn't like the box telling us we HAD to clean our kitchen in departure.
We didn't like the pressure the reception staff were put under when checking in and out guests. Ridiculous to expect 2 people or even one on check out to do all the paperwork, it should be automated like Premier Inn.
People were getting annoyed and rude which could be avoided.
We waited 35 mins to check in and 25 to check out and that was quick.
Celia
1-night trip