Escape to Residence Inn Jackson, where suburban tranquility meets modern comforts. Start your day with a full breakfast, unwind in the spa tub or by the lobby fireplace, and stay connected with in-room WiFi. The helpful staff has left a lasting impression on previous guests.
West Tennessee Healthcare Sportsplex - 4 min drive - 5.3 km
The Ballpark at Jackson - 5 min drive - 5.9 km
Old Hickory Mall - 6 min drive - 7.4 km
Casey Jones Village - 6 min drive - 8.0 km
Union University - 7 min drive - 5.9 km
Getting around
Jackson, TN (MKL-McKellar-Sipes Regional) - 14 min drive
Restaurants
Dodge's - 4 min drive
Jonathans Grille - 5 min drive
McDonald's - 5 min drive
SONIC Drive In - 5 min drive
Latham's Barbecue
About this property
Residence Inn Jackson
Residence Inn Jackson is a great choice for a stay in Jackson. Guests can get a morning swim in at the indoor pool, and the hot tub makes for a relaxing end to the day. Fellow travelers love the helpful staff.
At a glance
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Hotel size
96 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11:00 PM
Express check-in/out available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Children
No cribs (infant beds)
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Pets
Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 11 PM
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Jackson Residence Inn
Residence Inn Hotel Jackson
Residence Inn Jackson
Residence Inn Jackson Hotel Jackson
Residence Inn Jackson Hotel
Residence Inn Jackson Hotel
Residence Inn Jackson Jackson
Residence Inn Jackson Hotel Jackson
Frequently asked questions
Does Residence Inn Jackson offer free cancellation for a full refund?
Yes, Residence Inn Jackson does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Residence Inn Jackson?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 11 PM.
Are pets allowed at Residence Inn Jackson?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75.00 per accommodation, per stay, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Residence Inn Jackson?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Residence Inn Jackson?
Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Residence Inn Jackson and nearby?
Residence Inn Jackson has an indoor pool and a 24-hour fitness center, as well as a hot tub.
Does Residence Inn Jackson have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
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Reviews
Residence Inn Jackson Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.8
Location
9.0
Staff & service
8.4
Eco-friendliness
8.6
Property conditions & facilities
What guests liked
Breakfast was a highlight with a great selection, delicious options, and friendly staff, particularly DJ and Joshua, who made guests feel like family. (25 reviews)
The hot tub was great and a wonderful experience for guests. (3 reviews)
The pool and hot tub were wonderful and a great place for kids to have a blast. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Amenities
Cleanliness
Kitchen
Bed
Indoor pools
Spacious room
Toilet
Reviews
10/10 Exceptional
Aug 22, 2025
Passing through - good hotel
Right on par with the Residence Inn brand
Guy M.
Guy M., 1-night trip
10/10 Exceptional
Sep 10, 2025
Everything Great!
Rooms great. Kitchen very nice, and Ice maker in Frig a great bonus. Breakfast great. Will be returning end of September, and will be using in the future when in the area.
Janet
Janet, 1-night trip
8/10 Very good
Aug 27, 2025
The people who work there are 5 star. Hotel is a bit outdated and in need of repairs but for the price and amenities it’s a fair trade
andrea
andrea, 5-night trip
10/10 Exceptional
Jul 26, 2025
Amazing!!!
Went with the double rooms and they each had their own bathrooms! This place is so amazing and even serves supper!
Megan
Megan, 1-night trip
10/10 Exceptional
Jul 11, 2025
Best hotel
I stayed here with my boyfriend for the night and it was one of the nicest hotels I have ever stayed in! Very clean and comfortable and check in was quick and the staff was very professional and welcoming!
Carley
Carley, 1-night trip
10/10 Exceptional
Jun 13, 2025
Outstanding staff, loved the breakfast, safe environment for a family with children!
Troy
Troy, 1-night trip
6/10 Good
Sep 11, 2025
Great customer service , room smelled
The room had an ethnic food odor. It made my partner very sick for the entire night.
Kerrington
Kerrington, 1-night trip
10/10 Exceptional
May 13, 2025
Location is great.
Melvin
Melvin, 1-night trip
8/10 Very good
Sep 1, 2025
Hotel room had a smell when we came in. Also there was dried up toast in between the cushions of the couch. Other than that room was clean. Carpet was starting to fray on ends by bathroom. The maid left a nice note on the table.
Verified traveler
1-night trip
10/10 Exceptional
May 27, 2025
Very nice facility. Would stay again.
Paul
Paul, 1-night trip
10/10 Exceptional
Jun 8, 2025
I have had an awesome time pool hot tub were wonderful. Was in a very good location. The kids have had a blast we for sure will come back.
linda
linda, 1-night trip
10/10 Exceptional
Jun 19, 2025
Amazing
George
George, 1-night trip
10/10 Exceptional
Apr 19, 2025
Amazing staff, very clean, safe and convenient for my travels. I would stay here again for sure.
Habiba
Habiba, 1-night trip
8/10 Very good
May 22, 2025
Friendly people and clean property
Brad
Brad, 1-night trip
10/10 Exceptional
May 28, 2025
clean soacious room fully furnished kitchen.
great hot breakfast choices
William
William, 2-night trip
8/10 Very good
Jun 19, 2025
Our stay was good, The room was nice and clean. Had a slight issue with AC.
Virginia
Virginia, 2-night trip
10/10 Exceptional
May 6, 2025
Lane College Graduation
Great Stay!!!
Ian
Ian, 2-night trip
10/10 Exceptional
Jun 17, 2025
I was only there for one night but it's was very comfortable. Clean. Quiet. I could see staying there a few days for sure.
Mary
Mary, 1-night trip
10/10 Exceptional
Apr 13, 2025
Great place to stay for one’s night or onecweek
We were very impressed with the room and all round service. For a one night stay with a couple and another adult the 2 bedroom was perfect.
Patti
Patti, 1-night trip
6/10 Good
Jul 22, 2025
Works well for a family traveling
The service was very good, everyone was kind and helpful. The first room we were put in smelled a little like urine, however the front desk person was able to put us in another room down the hall and that room was great and did not smell. The second room was clean and we were able to enjoy our stay. The pool was nice, and the hotub was great, although I wish it opened up a little earlier since my kids were ready to jump in at 7am but it did not open until 8am. I did appreciate the full size fridge and also being able to cook dinner instead of eating out again.
Molly
Molly, 1-night trip
10/10 Exceptional
Apr 12, 2025
Great value
Spacious, comfy, clean room. Breakfast had a lot of good choices.
Angela
Angela, 2-night trip
10/10 Exceptional
May 25, 2025
After driving all day, landing at the Residence Inn in Jackson, TN was a welcomed overnight stay. The property is well-appointed and well-maintained. We were warmly greeted and informed about amenities available during our stay. Thank you!
HELEN
HELEN, 1-night trip
8/10 Very good
Jul 28, 2025
Manager supervisor was rude & did not acknowledge us standing there as we weere waitimg go be checked in. We were the only ones standing in line. I even said "hello" & she ignored me , then proceeded to do other tasks. Once she finally acknowledged me she was professional. The hotel itself was updated & clean. The bed was comfortable. Parking was limited dt construction.
Verified traveler
1-night trip
10/10 Exceptional
May 26, 2025
The staff was excellent and so accommodating. We had a big family gathering and spent a lot of time in the lobby. The staff were so hospitable providing ice and even cookies to us while we laughed, talked and watched the NBA playoffs.
Mia
Mia, 3-night trip
8/10 Very good
Apr 18, 2025
Clean room. Very friend staff. Great breakfast options. We enjoyed our stay.