Sofitel Shahd Al Madinah offers a great location, putting you within just a 10-minute walk of Prophet's Mosque. Guests can visit the health club for a workout or grab a bite to eat at Arabesque, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Fellow travelers say great things about the helpful staff and location.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Non-smoking
Parking available
Gym
24/7 front desk
Air conditioning
Main amenities (12)
Daily housekeeping
2 restaurants
Health club
Self parking
24-hour room service
Coffee shop/cafe
Business center
Meeting rooms
24-hour front desk
Front-desk safe
ATM/banking services
Water dispenser
For families (6)
Children stay free
Free cribs/infant beds
Refrigerator
Television
Daily housekeeping
Laundry facilities
$159 nightly
The total price is $191
$191 total
Aug 20 - Aug 21
Total includes taxes and fees
Room options
Available filters for rooms
Showing 17 of 17 rooms
View all photos for Superior Room, 1 King Bed (Partial Haram Plaza view)
Superior Room, 1 King Bed (Partial Haram Plaza view)
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Bidet
334 sq ft
1 bedroom
City view
Sleeps 3
1 King Bed
View all photos for Presidential Suite, 1 King Bed
Presidential Suite, 1 King Bed
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Hair dryer
1292 sq ft
3 bedrooms
City view
Sleeps 8
1 King Bed
View all photos for Presidential Suite, 3 Bedrooms (Haram Plaza View)
Presidential Suite, 3 Bedrooms (Haram Plaza View)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Hair dryer
1292 sq ft
3 bedrooms
City view
Sleeps 8
2 King Beds
View all photos for Suite, 1 Twin Bed (Prestige)
Suite, 1 Twin Bed (Prestige)
7.47.4 out of 10
Good
3 reviews
(3 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Sofa bed
Premium bedding
Separate bedroom
452 sq ft
1 bedroom
City view
Sleeps 6
1 Twin Bed
View all photos for Suite, 1 King Bed (Prestige)
Suite, 1 King Bed (Prestige)
7.67.6 out of 10
Good
10 reviews
(10 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Sofa bed
Premium bedding
Separate bedroom
452 sq ft
1 bedroom
City view
Sleeps 6
1 King Bed
View all photos for Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)
Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Sofa bed
Premium bedding
Separate bedroom
452 sq ft
1 bedroom
City view
Sleeps 6
1 Twin Bed
View all photos for Suite, 1 King Bed (Imperial - Harram Partial View)
Suite, 1 King Bed (Imperial - Harram Partial View)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Hair dryer
1 bedroom
Sleeps 4
1 King Bed
View all photos for Suite, 1 King Bed (Prestige, Partial Haram Plaza view)
Suite, 1 King Bed (Prestige, Partial Haram Plaza view)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Sofa bed
Premium bedding
Separate bedroom
452 sq ft
1 bedroom
City view
Sleeps 6
1 King Bed
View all photos for Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)
Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Bidet
334 sq ft
1 bedroom
City view
Sleeps 3
2 Twin Beds
View all photos for Family Suite, Multiple Beds
Family Suite, Multiple Beds
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Hair dryer
Sleeps 7
1 Double Bed and 2 Twin Beds
View all photos for Junior Suite
Junior Suite
9.09.0 out of 10
Wonderful
8 reviews
(8 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Bidet
484 sq ft
1 bedroom
City view
Sleeps 4
2 Twin Beds
View all photos for Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)
Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Bidet
377 sq ft
1 bedroom
City view
Sleeps 3
1 King Bed
View all photos for Deluxe Room, 1 King Bed (Club)
Deluxe Room, 1 King Bed (Club)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Bidet
377 sq ft
City view
Sleeps 3
1 King Bed
View all photos for Classic Twin Room, 2 Twin Beds
Classic Twin Room, 2 Twin Beds
7.67.6 out of 10
Good
17 reviews
(17 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Bidet
355 sq ft
City view
Sleeps 3
2 Twin Beds
View all photos for Classic Triple Room, 3 Twin Beds
Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive
Madinah Station - 14 min drive
Restaurants
Kiffa - 2 min walk
مطعم المروة - 3 min walk
Cafe Najd - 1 min walk
مقهى نجد - 1 min walk
Lavena Café - 3 min walk
About this property
Sofitel Shahd Al Madinah
Sofitel Shahd Al Madinah offers a great location, putting you within just a 10-minute walk of Prophet's Mosque. Guests can visit the health club for a workout or grab a bite to eat at Arabesque, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Fellow travelers say great things about the helpful staff and location.
Check-in start time: 4:00 PM; Check-in end time: 10:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Couples wishing to share a room must provide proof of marriage
DONE
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered onsite self parking (SAR 100 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
2 restaurants
Coffee shop
24-hour room service
Water dispenser
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2001
ATM/banking
Safe-deposit box at front desk
Health club
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Arabesque - This restaurant serves breakfast, lunch, and dinner.
Shahd Lounge - Onsite coffee shop. Open select days.
Ward Al Madinah - This restaurant serves breakfast, lunch, and dinner. Open select days.
Awards and affiliations
Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Late check-in between midnight and 4:00 AM can be arranged for an extra charge
Parking
Covered self parking costs SAR 100 per day
Policies
Only Muslims are allowed to enter the holy cities of Mecca and Medina.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10007643
National rating
This property has received its official star rating from Saudi Ministry of Tourism.
Also known as
Al Madina Shaza
Al Shaza
Al Shaza Madina
Shaza Al Madina
Shaza Al Madina Hotel
Shaza Al Madina Hotel Medina
Shaza Al Madina Medina
Shaza Madina
Shaza Al Madina Al Madinah/Medina
Shaza Al Madina Al Madinah/Medina
Frequently asked questions
Does Sofitel Shahd Al Madinah offer free cancellation for a full refund?
Yes, Sofitel Shahd Al Madinah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sofitel Shahd Al Madinah?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sofitel Shahd Al Madinah?
Yes. Self parking costs SAR 100 per day.
What are the check-in and check-out times at Sofitel Shahd Al Madinah?
Check-in start time: 4:00 PM; Check-in end time: 10:00 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Sofitel Shahd Al Madinah and nearby?
Maintain your daily exercise routine at the health club.
Are there restaurants at or near Sofitel Shahd Al Madinah?
Yes, there are 2 onsite restaurants.
What's the area around Sofitel Shahd Al Madinah like?
Sofitel Shahd Al Madinah is in Madinah City Center, a short 8-minute walk from Prophet's Mosque and 7 minutes' walk from The Green Dome. Travelers say that the hotel is in a great location.
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Sofitel Shahd Al Madinah Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Elevator
Lobby
Bathroom
Family friendly
Upgrade
Food
What guests liked
Breakfast buffet was exceptional with a wide selection catering to all tastes. (18 reviews)
The property's dining areas had attentive staff and the international breakfast buffet offered a wide selection catering to all tastes. (4 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Good
Jun 28, 2025
Nice place to stay
Nabil
Nabil, 3-night trip
10/10 Excellent
Aug 1, 2025
Excellent staff. Had a comfortable stay.
Syed A
Syed A, 3-night trip
8/10 Good
Jul 25, 2025
Loved the proximity to the mosque
Hassan
Hassan, 3-night trip
8/10 Good
Aug 4, 2025
Alhumdulilah love to again again again 👌❤️
Noman
Noman, 1-night trip
10/10 Excellent
Jul 21, 2025
It was so goood
suhail
suhail, 4-night trip
10/10 Excellent
Jul 5, 2025
The service was excellent.
Asim
Asim, 5-night trip
10/10 Excellent
Aug 5, 2025
Good:
- Smooth check-in
- free room upgrade
- every single staff member was helpful, hardworking and provided excellent service
- comfortable bed
- steps away from Al Masjid an Nabawi
Bad:
- expect to wait a while for the lifts
- layout of the breakfast area
Sulaiman
Sulaiman, 2-night trip
10/10 Excellent
Jul 17, 2025
Great service, Manager Mohammed helped me check in though I arrived 7 hours before check -time , Conceigne service was great as well as Zahed helped me book my train ticket, overall experience was wonderful
YASSER
YASSER, 4-night trip
10/10 Excellent
Jun 29, 2025
We have a fantastic experience Thank You
Nouh
Nouh, 3-night trip
10/10 Excellent
Apr 30, 2025
Fantastic stay at this superb hotel.
Yaseer
Yaseer, 5-night trip
8/10 Good
Jul 29, 2025
Breakfast could have been better cleaning was done well but sometimes late
Omar
Omar, 4-night trip
10/10 Excellent
Jul 3, 2025
Nice
Abdulmenem
Abdulmenem, 2-night trip
8/10 Good
Jul 17, 2025
The best location. This hotel is very near the masjid. It took leas than 5 minutes to get to the ladies gate number 25. Amazing breakfast but very busy.
The hotel is now dated and in need of an upgrade, you notice this more if you come from a 5 star hotel in Mecca.
Sadia
Sadia, 4-night trip
10/10 Excellent
Apr 23, 2025
Nice hotel
Oumar
Oumar, 1-night trip
8/10 Good
Aug 3, 2025
Everything was good except access to the room was delayed by 2 hours when we checked in. Room wasn’t ready because they gave us upgrade( that’s very nice of them) but I took so long
Amna
Amna, 3-night trip
6/10 Okay
Jul 23, 2025
I booked with breakfast on Expedia but the hotel said it wasn’t so I had to pay more
Mohamed
Mohamed, 3-night trip
10/10 Excellent
Jul 4, 2025
The musala was great , esp. in summer when it is very hot at Duhr and Asr salat !
ZIAD
ZIAD, 2-night trip
10/10 Excellent
May 20, 2025
Front desk very helpful
adel
adel, 1-night trip
10/10 Excellent
Feb 12, 2025
Good place to stay
Mirakbar
Mirakbar, 3-night trip
10/10 Excellent
Apr 18, 2025
it is good for family
Md
Md, 1-night trip
10/10 Excellent
Apr 12, 2025
Beautiful property and very comfy rooms. Convenient location for walk to ladies area of Harram.
roofi
roofi, 1-night trip
10/10 Excellent
Apr 18, 2025
Prime location It's just a few steps away from the Prophet's Mosque, making it ideal for visitors.The hotel offers elegant rooms and suites, some with views of the Mosque and Haram.The staff going above and beyond to ensure a comfortable and enjoyable stay.10/10
Muhammad
Muhammad, 4-night trip
10/10 Excellent
Apr 24, 2025
Great location 2 minutes walking to the prophets mosque.
Ample elevators to go down easily even during busy period.
Multiple shopping places and food shops very convenient.
We had the half board package, very good variety for breakfast and dinner.
Highly recommended hotel
Mohammed Jamal
Mohammed Jamal, 2-night trip
6/10 Okay
Apr 28, 2025
It was very close to the Mosque
Abdul
Abdul, 4-night trip
4/10 Poor
Jul 18, 2025
I writing this review while waiting for ice more than 1 hour! When I call the room service he told me hotel is full Did i mentioned they tried to scam me with 2 invoices from the official restaurant? Still waiting for the ice to arrive by the way! This is one of the worst service I've encountered in any hotel even in 3 stars hotel in some area they have better room service