Ambassador Thermal Motel, located in the city center, offers a warm welcome with laundry facilities and free in-room WiFi. Enjoy 2 outdoor pools and an indoor pool, plus take advantage of luggage storage and tour/ticket assistance. Helpful staff have left a lasting impression on previous guests.
When you stay at Ambassador Thermal Motel, you'll be within a 10-minute drive of Skyline Rotorua. Guests can take a dip in one of 2 outdoor pools, and freebies like WiFi and self parking are added perks. An indoor pool and a children's pool are other highlights, and rooms offer conveniences like refrigerators and microwaves. Fellow travelers like the helpful staff and location.
Languages
English
At a glance
Hotel size
19 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18
Check-out time is 10 AM
Special check-in instructions
The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free offsite parking within 16 ft
Street parking available
Other information
Designated smoking areas
Property amenities
Traveling with children
Children's pool
What to do
Bicycle rentals nearby
Services
Tour/ticket assistance
Laundry facilities
Free newspapers in lobby
Luggage storage
Facilities
2 buildings/towers
Safe-deposit box at front desk
2 outdoor pools
An indoor pool
Outdoor furniture
Room amenities
Be entertained
32-inch TV
Cable/satellite TV channels
Home comfort
Heating
Fan
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Refrigerator
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils
Free tea bags/instant coffee
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Fees & policies
Refundable deposits
Breakage deposit: NZD 100 per stay
Renovations and closures
The following facilities or services will be unavailable from March 16 2025 to April 10 2025 (dates subject to change):
One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from March 16 to April 10:
One of the swimming pools
Policies
This property does not have elevators.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Ambassador Thermal
Ambassador Thermal Motel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Rotorua
Ambassador Thermal Hotel Rotorua
Ambassador Thermal Motel Hotel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Motel Hotel Rotorua
Frequently asked questions
Does Ambassador Thermal Motel offer free cancellation for a full refund?
Yes, Ambassador Thermal Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ambassador Thermal Motel?
Yes, there are 2 outdoor pools, an indoor pool, and a children's pool. One of the pools will be unavailable from March 16 2025 to April 10 2025 (dates subject to change).
Are pets allowed at Ambassador Thermal Motel?
Sorry, pets aren't allowed.
Is parking offered on site at Ambassador Thermal Motel?
Yes, there's free self parking.
What are the check-in and check-out times at Ambassador Thermal Motel?
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Check-out time is 10 AM.
What is there to do at Ambassador Thermal Motel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include an indoor pool.
Does Ambassador Thermal Motel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes cookware, a refrigerator, and a microwave.
What's the area around Ambassador Thermal Motel like?
Ambassador Thermal Motel is in Inner City, a short 5-minute walk from Eat Street and 5 minutes' walk from Tamaki Maori Village. Travelers say this hotel is in a good location.
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Ambassador Thermal Motel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Children
Restaurant
Spa
Lake
Family friendly
Bed
Parking
What guests liked
The property's pool, including the mineral thermal pool and heated swimming pool, was a highlight for many guests. (16 reviews)
The spa and thermal pools were a highlight, offering a wonderful experience for guests. (9 reviews)
The hot tub was the hottest and inviting one the reviewers had ever experienced. (7 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jan 20, 2025
Was so close to everything really enjoyed our stay
Della
Della, 3-night trip
6/10 Good
Feb 25, 2025
Clean budget hotel
Nice budget hotel with everything you need for a comfortable stay.
Colin J
Colin J, 1-night trip
8/10 Very good
Dec 28, 2024
Good overnight stay close to intercity bus station and shopping/food places.
Esme
Esme, 1-night trip
8/10 Very good
Jan 1, 2025
The staff wer really nice and welcoming, rooms wer cleaned each morning, the location was ideal only a short walk to restaurants, would def come back again we thoroughly enjoyed our stay thankyou so much
Paulette
Paulette, 2-night trip
10/10 Exceptional
Oct 27, 2024
Nice clean accomodation, close to resturants
Ebony
Ebony, 1-night trip
8/10 Very good
Dec 17, 2024
Decent property
john
john, 1-night trip
6/10 Good
Jan 9, 2025
The motel is in a great location and the mineral pool is a nice bonus. Our room smelled strongly of cleaning chemicals when we entered, the shower was mouldy and the carpet old.
Tina
Tina, 2-night trip
8/10 Very good
Dec 19, 2024
Close walking distance to city centre and eating places. Staff friendly. Facilities are clean but slightly oldish and needs a paint.
JEANETTE
JEANETTE, 2-night trip
8/10 Very good
Nov 5, 2024
Overall good stay, just the motel is a little rundown!
Tuan
Tuan, 2-night trip
10/10 Exceptional
Nov 30, 2024
Good all round
Clarence
Clarence, 3-night trip
10/10 Exceptional
Nov 10, 2024
Highly recommended almost perfect
Sze Kiat
Sze Kiat, 4-night trip
6/10 Good
Jan 10, 2025
In a good location with spacious rooms but rooms needed repairs and maintenance. Rooms were reasonably clean but shower had mould.
Suzanne
Suzanne, 1-night trip
10/10 Exceptional
Sep 23, 2024
Good place and Price worthy
Parthiv
Parthiv, 1-night trip
8/10 Very good
Jul 13, 2024
Good location
Sharon
Sharon, 2-night trip
4/10 Fair
Jan 24, 2025
So as i walked in the room i noticed dirty curtins toilet sink was filthy dust everywere
Gary
Gary, 4-night trip
8/10 Very good
Aug 31, 2023
Great place to stay, located close to the lake front and park and amenities
David
David, 2-night trip
8/10 Very good
Jan 11, 2025
Pool needs a repaint. Mattress due replacement as starting to collapse on one side. Incomplete refurbishing of the room, old water damage on cupboard still evident. Room however spotless and spacious. Staff helpful and friendly.
Bev and John
Bev and John, 1-night trip
10/10 Exceptional
Jul 16, 2023
Lovely stay nice and cosy, close to eat street.
Tatene
Tatene, 1-night trip
8/10 Very good
Nov 20, 2024
Staff was warm and welcoming. Johns gave us a bigger room than we reserved and even helped us carry our suitcases up to our room. Property looks like your typical family run motel so there's a bit of quirkiness to it. Spa tub was the hottest hotel/motel one we've ever been in which was wonderful! We didn't try the other 2 pools
Suzanna
Suzanna, 2-night trip
10/10 Exceptional
Sep 19, 2022
Always love staying here, kids love the pools.
Ashleigh
Ashleigh, 1-night trip
8/10 Very good
Jul 2, 2023
Nice stay. Friendly staff and great location
Beatrice
Beatrice, 3-night trip
8/10 Very good
Jan 3, 2024
Comfortable stay, use of laundry was very appreciated, limited dining options.
Kelly
Kelly, 1-night trip
10/10 Exceptional
Aug 31, 2023
Thanks for a lovely stay this place is amazing value for money and you feel really looked after
Alena
Alena, 2-night trip
6/10 Good
Oct 15, 2024
It was ok for one night but wouldnt book again
The room and beds had stains, the whole place really needs an update, fresh paint, some actual decor. Staff was super nice, very friendly and helpful. Something was off overall but couldn't figure out what