In the heart of Embong Kaliasin, Bumi Surabaya City Resort offers a vibrant getaway with 4 on-site restaurants and a Japanese cuisine. Relax in the garden or unwind at The Asia Spa for an unforgettable massage experience. With free in-room WiFi, tennis courts, and racquetball/squash activities, this hotel is perfect for those seeking relaxation and recreation.
Surabaya Plaza Shopping Mall - 17 min walk - 1.5 km
Grand City Surabaya - 2 min drive - 2.1 km
Surabaya Zoo - 3 min drive - 3.1 km
Airlangga University - 6 min drive - 6.4 km
Getting around
Surabaya (SUB-Juanda) - 19 min drive
Surabaya Pasar Turi Station - 4 min drive
Tandes Station - 25 min drive
Surabaya Gubeng Station - 28 min walk
Airport shuttle (surcharge)
Restaurants
Arumanis Restaurant - 4 min walk
Kizahashi Restaurant - 4 min walk
Sate Klopo Keputran - 5 min walk
Starbucks - 2 min walk
Depot Barokah - 6 min walk
About this property
Bumi Surabaya City Resort
At Bumi Surabaya City Resort, you'll be within a 15-minute drive of Tunjungan Plaza and Pakuwon Mall. Guests can be pampered with massages at the spa, and Kizahashi, one of 4 restaurants, serves Japanese cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel also features an outdoor pool, a fitness center, and a hot tub.
Languages
English, Indonesian
At a glance
DONE
Hotel size
242 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite valet parking (IDR 75000 per night)
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
4 restaurants
Coffee shop
Barbecue grills
24-hour room service
Snack bar/deli
What to do
Tennis
Racquetball/squash
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Fitness center
An outdoor pool
Full-service spa
Hot tub
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Turndown service
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Separate bathtub and shower
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Asia Spa. Services include massages.
Dining
Kizahashi - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
Arumanis - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.
Cascades Poolside - This poolside restaurant specializes in international cuisine and serves dinner only.
Siti Inggil - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of IDR 250000 per person (roundtrip)
Children & extra beds
Rollaway beds are available for IDR 500000 per night
Parking
Valet parking costs IDR 75000 per night
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Bumi Surabaya
Hotel Bumi
Hotel Bumi Surabaya
Bumi Surabaya City Resort Java
Hyatt Surabaya
Bumi Surabaya City Surabaya
Bumi Surabaya City Resort
Bumi Resort
Bumi Surabaya City
Bumi Surabaya City Resort Hotel
Bumi Surabaya City Resort Surabaya
Bumi Surabaya City Resort Hotel Surabaya
Frequently asked questions
Does Bumi Surabaya City Resort offer free cancellation for a full refund?
Yes, Bumi Surabaya City Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Bumi Surabaya City Resort?
Yes, there's an outdoor pool.
Are pets allowed at Bumi Surabaya City Resort?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Bumi Surabaya City Resort?
Yes, there's free self parking.
Is airport shuttle service offered by Bumi Surabaya City Resort?
Yes, an airport shuttle is available. The charge is IDR 250000 per person roundtrip.
What are the check-in and check-out times at Bumi Surabaya City Resort?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Bumi Surabaya City Resort and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa and soothe your senses in the hot tub. Bumi Surabaya City Resort also has an outdoor pool, a fitness center, and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Bumi Surabaya City Resort?
Yes, there are 4 onsite restaurants, featuring Japanese cuisine and poolside dining.
What's the area around Bumi Surabaya City Resort like?
Bumi Surabaya City Resort is in Embong Kaliasin, a short 13-minute walk from Tunjungan Plaza and 20 minutes' walk from Submarine Monument.
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Bumi Surabaya City Resort Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10
Great value for money and great staff
Mustafa
2-night trip
10/10
Very clean and friendly staff. Their breakfast buffet is amazing!!! I wish I could’ve stayed longer.
Indira
1-night trip
10/10
An old hotel but holding its charm.
Has a wide variety of foods during breakfast time.
surely will come back.
Ika
1-night trip
8/10
It’s a nice hotel to stay!
Kuan Ying
1-night trip
10/10
Staff were so welcoming. They always had a greeting or a smile. All were very helpful including recommending trips for a day away like visiting mount Bromo.
Abhiramy
6-night trip
10/10
We stayed here for one night on our way to Bali. Nice oriental style hotel with a large swimming pool for relaxing. Large rooms, clean, several restaurants, good service. Also close to a large shopping mall with may restaurants.
Verified traveler
1-night trip
8/10
Absolutely amazing stay
Hotel is just beautiful.
I just can’t bear to see exotic fish living in such small bare empty tanks - no plants, no rocks, just emptiness and bright Lights 24/7
thats not how they live in real life.
I would prefer to see an incredible statue of picture than the fish in such awful desolate lonely conditions.
Marjolein
6-night trip
10/10
Lovely hotel, spacious, comfortable and well equipped. Staff are efficient and friendly. Must try the coffee and tea at the lobby cafe, they're amazing! Only improvement I hope the hotel will make is on the in-room toiletries but that's a small matter.
ZHI YAN
1-night trip
6/10
We stayed here in 2019 and we stayed again 2024 the placed was not keep up and the property was run dow. I would not go back and will find other places.
Lisa
3-night trip
10/10
Employees so welcoming! Super stay! Super room clean!
Catherine
1-night trip
10/10
super friendly staff, warm welcome from first you step in until checking out. the room was big and clean. i love the ambience of the property so comfy and relaxing.
Nenny
2-night trip
8/10
Overall it is a nice Hotel but there are room for improvement. The wifi in public areas varrie alot. Several times our room key didnt work There could be sunshades by the pool since its very warm and to avoid sunburn. Finally it would be nice to have a beer without trying to hide it
michael
4-night trip
6/10
It’s my favourite hotel but the maintenance is not upto the mark. Aircon wasn’t functioning well- room temperature kept going higher inspite of lowering the temperature at the controls. They got to do better if I have to continue my patronage. Service by Mr Dhoni at the restaurant was highly commendable, people like him making me to revisit but the upkeep with the maintenance has to balance. I’m willing to give one more chance- if it remains the same or worsens- I will have to make other choices
Verified traveler
2-night trip
10/10
Hotel was excellent with big room. Room was clean. Toilet cover needs to be changed coz it looks old and dirty. Breakfast spread was great. I will come back again for sure if I’m going to Surabaya. Staffs were friendly and polite.
Mohamed Abrori
2-night trip
10/10
I always stay at this hotel every time I visited Indonesia. I love their breakfast and restaurant menus. Quiet place even though you’re in the middle of city, you feel like you’re in the village. Serene and beautiful. Staffs are amazing. You are treated like a special guess. I will always stay here when I’m in town, I totally recommend this hotel for anybody coming visit Surabaya.
Elizabeth
2-night trip
2/10
Run down hotel
Not clean
KARUNA KARAN
2-night trip
6/10
The hotel is quiet even though it’s in the middle of town. We stayed at this hotel for years now. But we noticed the services are significantly downgraded this time. When you get in the hotel, there used to be lemongrass smell all over the place, then welcome drink and cold towel. Now there are no more aromatic smell and no more welcome drink nor cold towel. Small gesture but it was the reason why we go back to this hotel. When we get to the room, the carpet is dirty and musty smell and hotel only provided one bathroom towel, it used to be two sets of towel, large medium and small for face towel. Such a let down as we are very looking forward to stay in this hotel. I guess we will stay somewhere else next time we are in Surabaya.
Elizabeth
1-night trip
10/10
Masaharu
4-night trip
10/10
Felix
1-night trip
10/10
Kamar bersih bagus
Namun hotel bangunan tua
Ada bath tub di kamar tapi airnya terlalu pelan untuk mengisi
Menu breakfast mostly traditional
Harga sangat ok utk fasilitas