Experience a haven in the heart of Kraków City Centre at Galaxy Hotel, where you can unwind with Ayurvedic treatments and a detox wrap at the onsite spa. Active travelers will love ecotours while kids enjoy their meals at Andromeda restaurant.
John Paul II - Balice Airport (KRK) - 29 min drive
Turowicza Station - 6 min drive
Kraków Główny Station - 12 min drive
Kraków Plaszów Station - 12 min drive
Airport shuttle (surcharge)
Train station pick-up (surcharge)
Shopping center shuttle (surcharge)
Casino shuttle (surcharge)
Theme park shuttle (surcharge)
Restaurants
Jeff's - 5 min walk
Costa Coffee - 2 min walk
Mazaya Falafel - 8 min walk
Pizza Hut - 4 min walk
Szuwary Cafe - 9 min walk
About this property
Galaxy Hotel
Galaxy Hotel features a free kids' club and puts you within a 15-minute walk of Oskar Schindler Factory. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or Ayurvedic treatments, and international cuisine is served at Andromeda, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a 24-hour fitness center are other features. Fellow travelers say great things about the overall property condition.
Languages
English, German, Polish
At a glance
DONE
Hotel size
205 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 5:30 AM
Express check-in/out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Free children's club
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (PLN 60 per day)
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
Train station pick-up on request (available 24 hours)*
DONE
Offsite
Shopping center shuttle*
Casino shuttle*
Theme park shuttle*
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Babysitting (surcharge)
Children's menu
What to do
Ecotours
Shopping
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Scooter/moped rentals nearby
Working away
Business center
Meeting rooms
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2011
ATM/banking
Safe-deposit box at front desk
Television in common areas
Piano
24-hour fitness center
An indoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Pillowtop mattress
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
Free bottled water
More
Housekeeping (on request)
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Dining
Andromeda - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 50 for adults and PLN 25 for children
Airport shuttle service is offered for an extra charge of PLN 110 per vehicle (one-way)
Train station pick-up service is offered for an extra charge
Casino shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from January 13 to January 26:
Sauna
Hot tub
Swimming pool
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for PLN 100.0 per night
Parking
Self parking costs PLN 60 per day
RV/bus/truck parking is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Does Galaxy Hotel offer free cancellation for a full refund?
Yes, Galaxy Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Galaxy Hotel?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Galaxy Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Galaxy Hotel?
Yes. Self parking costs PLN 60 per day. RV/bus/truck parking is available.
Is airport shuttle service offered by Galaxy Hotel?
Yes, an airport shuttle is available. The charge is PLN 110 per vehicle one-way.
What are the check-in and check-out times at Galaxy Hotel?
Check-in start time: 2 PM; Check-in end time: 5:30 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Galaxy Hotel and nearby?
Have fun with activities like hiking, kayaking, and rafting, and practice your swing at the nearby golf course. Additional recreation onsite includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Galaxy Hotel also has an indoor pool and a 24-hour fitness center, as well as a sauna.
Are there restaurants at or near Galaxy Hotel?
Yes, Andromeda offers international cuisine.
What's the area around Galaxy Hotel like?
Galaxy Hotel is in Kraków City Centre, a short 14-minute walk from Oskar Schindler Factory and 11 minutes' walk from Galicia Jewish Museum.
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Galaxy Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Location
River
Spa
Bed
Restaurant
Walking
Shopping center
What guests liked
The pool and leisure facilities were great for relaxing and a wonderful way to unwind. (8 reviews)
Breakfast was excellent with plenty of choice and a relaxing atmosphere. (5 reviews)
The spa was relaxing and a great way to unwind after a day of sightseeing. (4 reviews)
From real guest reviews summarized by AI.
Reviews
8/10
C
Odd
3-night trip
10/10
Great place to stay and quick taxi into square
Charlotte
4-night trip
10/10
Hotel lovely and very clean. Spa facilities great for down time. Food in restaurant was very nice too. Breakfast plentiful and open from 6.30.
Lynsay
3-night trip
6/10
Price to high for standard, room are very small, no air condition so very hot.
Karolina
2-night trip
10/10
Excellent venue for staying and only short walk to Jewish quarter
Mark
3-night trip
10/10
Stay among friends, it was excellent. A great moment, in a comfortable bed with great pool!
Guillaume
2-night trip
10/10
Front desk were super kind and helpful, the hotel is convenient located which allow us to walk to all places we wanted to go
Samuel
1-night trip
10/10
Great hotel. Great service and friendly staff. Restaurant is fab. Highly recommend
Verified traveler
4-night trip
10/10
Good hôtel. Good breakfast.
Nicolas
1-night trip
10/10
Excellent location, clean and friendly
Neil
3-night trip
10/10
Excellent service and hotel
Cefin
3-night trip
10/10
Excellent hotel
Jan
3-night trip
10/10
Enjoyed my stay
Marlene
4-night trip
10/10
Very nice hotel, clean, good food. Restaurant meal excellent.
Lorraine
3-night trip
10/10
A good array of facilities and very friendly staff .
Amanda Jane
3-night trip
10/10
Great hotel with great staff. If you are looking for a comfortable hotel in a quiet part of krakow this is your hotel.
Youri
1-night trip
8/10
It was a good hotel, price quality ratio was good. I would recommend it
Marc
5-night trip
8/10
Had a great 2 night stay in Hotel Galaxy. Parking was easy, room was clean. Staff was friendly and nice swimming pool to relax after spending time in Krakau.
Manon
2-night trip
10/10
The staff were excellent, particularly in the breakfast room. Location near the river is pleasant; and it was close enough to easily walk to the Jewish Quarter and Old Town.
Rob
3-night trip
10/10
Lovely place and great facilities. We had so much fun in the pool and the saunas.
Andreas
1-night trip
10/10
Amazing stay with the grandson, easy to get around from the hotel, close to pick up points for trips around the city. Walking distance to Schindler’s factory and Hero square. Chocolate shop inside was a great touch.
Lesley
4-night trip
10/10
Was great
Oleksandr
1-night trip
10/10
Staff were friendly and extremely helpful.
Lovely clean room.
Spa was lovely just disappointing that the hot yub was out of use during our stay.
Nicola
3-night trip
8/10
It was very good to walk to the city ( about 30
minutes) and to have a pool to swim after the day
Christiana
2-night trip
10/10
Nice hotel. Near diwntown. Great spa. Good breakfast. On site restaurant, dishes were very tasty