Experience the tranquil atmosphere at York Pavilion Hotel, Sure Hotel Collection by Best Western, where a lovely garden and on-site brasserie await. Enjoy a drink at the bar, explore local flavors for breakfast or lunch in Langton's Brasserie or make use of 4 meeting rooms. The helpful staff has left previous guests feeling welcome.
McArthur Glen Designer Outlet - 2 min drive - 1.7 km
Shambles - 4 min drive - 3.0 km
York Racecourse - 5 min drive - 4.7 km
York Minster - 6 min drive - 4.0 km
Getting around
Leeds (LBA-Leeds Bradford) - 51 min drive
York (QQY-York Train Station) - 10 min drive
York Station - 10 min drive
Poppleton Station - 15 min drive
Restaurants
The Old Liquor Store Restaurant & Bar - 7 min drive
McDonald's - 5 min drive
Roger Kirk Centre - 4 min drive
wagamama - 4 min drive
Plough Inn - 3 min walk
About this property
York Pavilion Hotel, Sure Hotel Collection by Best Western
York Pavilion Hotel, Sure Hotel Collection by Best Western puts you just a 5-minute drive from University of York and Shambles. For a bite to eat, guests can check out Langton's Brasserie, which serves breakfast, lunch, and dinner. Other highlights at this boutique hotel include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers like the helpful staff and overall property condition.
At a glance
DONE
Hotel size
63 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:30 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered onsite self parking (GBP 15 per day)
Onsite parking limited
Electric vehicle charging point on site
DONE
Other information
Designated smoking areas (fines apply)
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends
Hosted evening meals daily for a surcharge
Restaurant
Bar/lounge
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Discount at nearby fitness center
Bicycle rentals nearby
Golfing nearby
Working away
Business center
4 meeting rooms
Conference space
Services
Front desk (limited hours)
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Communal living room
Bicycle parking
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Georgian architecture
Accessibility
Wheelchair-accessible business center
Wheelchair-accessible lounge
Front entrance ramp
Area rugs in public areas
Thin carpet in public areas
Tile flooring in public areas
Hardwood flooring in public areas
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Langton's Brasserie - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately GBP 19.95 per person
Late check-out can be arranged for an extra charge of GBP 25 (subject to availability)
Hosted evening meal costs GBP 26.95
Children & extra beds
Cribs/infant beds are available for GBP 15.0 per stay
Rollaway beds are available for GBP 40.0 per night
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
Parking
Uncovered self parking costs GBP 15 per day
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The 4 apartments with kitchenettes are located across the road from the main hotel building.
Also known as
Best Western Pavilion Hotel
Best Western Pavilion Hotel York
Best Western Pavilion York
Best Western York Pavilion
Best Western York Pavilion Hotel
Pavilion Hotel York
Pavilion York
York Best Western Pavilion Hotel
York Pavilion
York Pavilion Hotel
York Best Western
Best Western Pavilion
Best Western York Pavilion Hotel
York Pavilion Hotel, Sure Hotel Collection by Best Western York
York Pavilion Hotel, Sure Hotel Collection by Best Western Hotel
Frequently asked questions
Are pets allowed at York Pavilion Hotel, Sure Hotel Collection by Best Western?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at York Pavilion Hotel, Sure Hotel Collection by Best Western?
Yes. Self parking costs GBP 15 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at York Pavilion Hotel, Sure Hotel Collection by Best Western?
Check-in start time: 3:30 PM; Check-in end time: 11 PM. Check-out time is 11 AM. Late check-out is available for a charge of GBP 25 (subject to availability). Contactless check-in and check-out are available.
What is there to do at York Pavilion Hotel, Sure Hotel Collection by Best Western and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Enjoy amenities like a picnic area and a garden.
Are there restaurants at or near York Pavilion Hotel, Sure Hotel Collection by Best Western?
Yes, there's an onsite restaurant, Langton's Brasserie.
What's the area around York Pavilion Hotel, Sure Hotel Collection by Best Western like?
York Pavilion Hotel, Sure Hotel Collection by Best Western is in Fulford, a short 19-minute walk from University of York and 12 minutes' walk from Kohima Museum.
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Reviews
York Pavilion Hotel, Sure Hotel Collection by Best Western Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.6
Location
8.8
Staff & service
7.4
Eco-friendliness
7.8
Property conditions & facilities
What guests liked
Breakfast was consistently good, with a lovely selection and attentive staff. (37 reviews)
The dining experience was excellent with a good selection of food options and friendly, helpful staff. (9 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Bathroom
Bed
Food
Parking
Location
Restaurant
Shower
Reviews
10/10 Exceptional
Sep 14, 2025
A little gem
Beautiful spacious room and a huge bathroom - a lovely 30 minute walk into York.
Kelly
Kelly, 1-night trip
10/10 Exceptional
Jun 29, 2025
Great hotel
Love this hotel,its quiet and relaxed,staff always friendly
Carl
Carl, 1-night trip
10/10 Exceptional
Aug 2, 2025
Comfortable, cosy and convenient
A comfortable and cosy hotel in a quiet part of York with free on street parking, an excellent pub over the road and on an easy bus route into the city.
Dan
Dan, 1-night trip
8/10 Very good
Jul 21, 2025
Friendly staff, lovely location
Had a fantastic stay here. The staff were excellent. Only gripe I would say is that the room was sweltering, with no fan or Aircon. Would definitely stay again though.
Verified traveler
2-night trip
10/10 Exceptional
Jun 29, 2025
Great place to stay near York racecourse
Lovely building, with lovely staff. Would highly recommend and we will be booking back in next time we stay in york
Lee
Lee, 1-night trip
10/10 Exceptional
Sep 7, 2025
An amazing stay
The staff was very welcoming on our arrival and very helpful.
Our room was 49. The very clean and the bed was very comfortable then only issue was the fan in bathroom didn’t go off once the light had been turned off so all night the fan was low back ground noise. But everything else was lovely and breakfast the next morning was amazing and plenty off food to eat.
Would definitely stay again and recommend to family /friends.
Cara
Cara, 1-night trip
6/10 Good
Sep 17, 2025
Nice old building. Rooms need a bit of attention. Shower in our room was awful. Couldn’t turn controls as too stiff, water was either cold or boiling. Shower leaked too.
Brenda
Brenda, 1-night trip
10/10 Exceptional
Jul 30, 2025
Excellent
Nicholas
Nicholas, 3-night trip
6/10 Good
Sep 16, 2025
Room heating was broken and I had to deal with fan heater for 2 days. Room wasn’t up to the mark. The hotel review gave me complete incorrect picture.
Amit
Amit, 2-night trip
10/10 Exceptional
Jun 1, 2025
Excellent value for money.
Verified traveler
1-night trip
10/10 Exceptional
Jan 10, 2025
Great place , stayed there before, will stay again
Gary
Gary, 1-night trip
6/10 Good
Aug 27, 2025
Oldyplace
The hotel was ok, quite a small entrance , lots of stairs,there's no lift, no good if you have a problem using stairs. You can park the car on.the main road, outside the hotel for free. No air-conditioning, so its quite hot. You have a small fan. Our room look reall old. You have a quite choice for breakfast.
Verified traveler
1-night trip
10/10 Exceptional
Apr 17, 2025
Comfortable, clean, friendly, well run
Bonnie
Bonnie, 2-night trip
10/10 Exceptional
Feb 15, 2025
Excellent location and property
Varun
Varun, 2-night trip
10/10 Exceptional
May 17, 2025
This is one of the quietest hotels I have stayed at in York.The staff were excellent.The hotel was perfect for our needs and was ten minute drive to where we needed to go.They had on site private parking.The breakfast was excellent,lots of choices.
Leonard
Leonard, 3-night trip
8/10 Very good
Apr 3, 2025
Clean bedroom and bathroom, with a very good bed. Location is great. Tasty breakfast and Rupesh and Leah were lovely to deal with
Beth
Beth, 1-night trip
8/10 Very good
Jul 31, 2025
Ok hotel
Old hotel so the rooms show it, however slept well. Downstairs is lovely.Felt the receptionist could be a bit more friendly and welcoming. £30 for car parking felt too much, asked for it immediately. Thonk on street is free. Didn't have breakfast, had thought we booked B&B but informed room only strangely another couple said the same. Bar staff were lovely. Had lunch which was nice. 25 minutes walk into town.
Maureen
Maureen, 2-night trip
10/10 Exceptional
May 23, 2025
Beautiful old traditional hotel
Only down side was the room mainly bathroom could do with a visit from a professional decorator.
Other that we loved it and will be back
Aaron
Aaron, 1-night trip
10/10 Exceptional
Aug 26, 2024
Great stay will definitely stay again ..
Colin
Colin, 1-night trip
10/10 Exceptional
Feb 4, 2025
Brilliant lovely breakfast
Deborah
Deborah, 1-night trip
8/10 Very good
Oct 11, 2024
Good stay and good food
guy
guy, 1-night trip
8/10 Very good
Apr 13, 2025
Great hotel - a little dated and in need of some cosmetic improvements- but more than made up for by the lovely friendly and helpful staff and a well stocked bar plus decent breakfast. The location was perfect - we were able to leave the car in the car park and catch the bus outside the hotel to the centre of York and also to the designer shopping outlet
Elizabeth
Elizabeth, 1-night trip
6/10 Good
Feb 25, 2025
Expedia rate offers very good value for money. Hot water, clean towels, lovely breakfast team.
Beth
Beth, 1-night trip
8/10 Very good
Oct 9, 2024
Helpful and friendly staff
great breakfast
Michael
Michael, 2-night trip
8/10 Very good
May 3, 2025
It is a lovely property, the only issues were the super soft mattress and an additional $15 to park