Immerse yourself in Cusco's rich history at El Balcon, where a warm welcome awaits with continental breakfast and a charming coffee shop. Explore the city's vibrant spirit on the sun-kissed terrace or unwind in the serene garden, all while being supported by multilingual staff and helpful concierge services.
Alejandro Velasco Astete Intl. Airport (CUZ) - 8 min drive
Poroy Station - 9 min drive
San Pedro Station - 13 min walk
Cusco Wanchaq Station - 23 min walk
Area shuttle (surcharge)
Restaurants
Il Olivo - 4 min walk
Vikingo - 2 min walk
El Mordisc'o Restaurant - 5 min walk
La Cantina - 2 min walk
Yokomo Restaurant Cusco - 2 min walk
About this property
El Balcon
El Balcon offers a great location, putting you within a 15-minute walk of Plaza de Armas and San Pedro Market. A terrace and a garden are other highlights. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
17 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children may not be eligible for complimentary breakfast
No cribs (infant beds)
DONE
Pets
Pets not allowed
LOCAL_PARKING
Parking
No onsite parking
DONE
Offsite
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–9:30 AM
Restaurant
Coffee shop
Room service (limited hours)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Garden
Terrace
Room amenities
Home comfort
Heating
Bathrobes
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
Optional extras
Area shuttle service is offered for an extra charge
Children & extra beds
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts major credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20442088811
Also known as
El Balcon Cusco
El Balcon Hotel
El Balcon Hotel Cusco
Balcon Hotel Cusco
El Balcon Hotel
El Balcon Cusco
El Balcon Hotel Cusco
Frequently asked questions
Does El Balcon offer free cancellation for a full refund?
Yes, El Balcon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at El Balcon?
Sorry, pets aren't allowed.
Is parking offered on site at El Balcon?
Sorry, there's no onsite parking at El Balcon.
What are the check-in and check-out times at El Balcon?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at El Balcon and nearby?
El Balcon has a garden.
Are there restaurants at or near El Balcon?
Yes, there's an onsite restaurant.
What's the area around El Balcon like?
El Balcon is in Cusco Historic Center, a short 6-minute walk from Plaza de Armas and 10 minutes' walk from San Pedro Market.
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El Balcon Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
View
Location
Restaurant
Food
Coffee
Walking
Bed
What guests liked
Breakfast was consistently described as delicious, fresh, and of high quality. (28 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 16, 2025
Breakfast was great, check-in went smoothly, clean room
Claudie
Claudie, 1-night trip
10/10 Exceptional
Jun 13, 2025
Fantastic place to stay. Wonderful food options and very friendly staff.
Kyle
Kyle, 1-night trip
10/10 Exceptional
May 21, 2025
Very good breakfast, good environment
Carol Su Ming
Carol Su Ming, 1-night trip
8/10 Very good
Jun 15, 2025
The hotel is clean, rustic with friendly staff, but can be noisy from street traffic. I would stay there again.
Jack
Jack, 2-night trip
10/10 Exceptional
Jun 25, 2025
Great service, the staffs was very helpful.
Abel
Abel, 4-night trip
10/10 Exceptional
Jun 3, 2025
We had a fantastic time during our stay. The staff, in particular, are very personable and caring for their residents. I would certainly recommend staying here.
Benjamin
Benjamin, 3-night trip
10/10 Exceptional
Jul 2, 2025
Friendly, Clean, Comfortable
Wonderful staff, excellent restaurant, and super comfy room. Accommodating, friendly, and caring. Thank you for a lovely stay and the beautiful meals.
Jackie
Jackie, 21-night trip
10/10 Exceptional
May 31, 2025
Staff was extremely friendly and they were incredibly flexible about storing our luggage before we could check in and during the five days we were on our trek.
Abigail
Abigail, 2-night trip
10/10 Exceptional
May 15, 2025
Loved this place. Very friendly staff, good food, beautiful old building and great views. Excellent start to our trip.
Michael
Michael, 4-night trip
10/10 Exceptional
Apr 7, 2025
Nice hotel,great breakfast, had a heater, robes
Jenny
Jenny, 2-night trip
10/10 Exceptional
May 7, 2025
Great hotel coupled with excellent views along with scrumptious food served in their restaurant which is all locally sourced. Even included hairdryer, bathrobe and fresh fruit in the room.
Edgar
Edgar, 2-night trip
10/10 Exceptional
Mar 26, 2025
Absolutely amazing place, breakfast was the best we had anywhere. The people here are so friendly!
Merry
10/10 Exceptional
Jun 17, 2025
Great property, especially the architecture!!! So beautiful. My room was perfect. Staff was polite and helpful.
Bonnie
Bonnie, 2-night trip
10/10 Exceptional
May 3, 2025
Very hommie. Staff was extremely nice!
Paloma
Paloma, 3-night trip
10/10 Exceptional
Jan 25, 2025
Had a lovely stay at El Balcon. It has a wonderful garden and restaurant and the staff were wonderful.
Marcus
Marcus, 3-night trip
10/10 Exceptional
Apr 17, 2025
Great service
Diana
Diana, 6-night trip
10/10 Exceptional
Feb 14, 2025
This little hotel is the prettiest and quaintest i have ever stayed in. Rooms are lovely, opening to a beautiful, lush garden. Staff is friendly and breakfast is generous and delicious.we highly recommend this hotel.
Clare
Clare, 1-night trip
10/10 Exceptional
Mar 4, 2025
The hotel is beautiful. They wait for you with filtered water and fresh food. Breakfast was delicious. Their garden is magical
Liz
Liz, 1-night trip
8/10 Very good
Apr 27, 2025
A great place to stay with a nice garden and great views from the balcony. Staff were nice and helpful. Special thanks to the kitchen staff - very friendly and considerate. Love the breakfast. Downside could be room condition and cleanliness. But overall it was a good stay.
HAOZHENG
HAOZHENG, 1-night trip
10/10 Exceptional
May 16, 2025
Really great location and adorable place with a lot of charm. The staff was great and helpful, the breakfast was good, and they help our bags overnight for our one night trip to Aqua Calientes. Highly recommend!
Only small issue was that our room for our second night was just next to the road, so we could hear cars rumbling down the cobble stones all night. If you're a light sleeper, it might be worth requesting a room on the other side of the courtyard.
Amy
Amy, 1-night trip
10/10 Exceptional
Apr 28, 2025
Rooms were simple but had a nice design. The common area gardens were lovely. Comfortable beds and linens. Breakfast was fresh and had high quality ingredients. Staff was friendly. As others said, bathrooms were just ok, a bit musty, and could use a refresh and renovation to match the better quality of the rooms and overall hotel itself. I booked ahead of time and got a good price and value.
Zachary
Zachary, 3-night trip
8/10 Very good
May 16, 2023
Great place in general.
Juan Carlos
Juan Carlos, 6-night trip
6/10 Good
May 31, 2025
Good service, beautiful property. Rooms are freezing cold and the small heater they provide does absolutely nothing. Never been so cold in a hotel before. Not worth the price per room either honestly.
Mitchel Kristoffer
Mitchel Kristoffer, 2-night trip
2/10 Poor
Apr 29, 2025
It’s a hostel. Scary showers and the doors don’t really lock.
Peyton
Peyton, 1-night trip
10/10 Exceptional
Sep 17, 2024
We enjoyed our stay at El Balcon. It was conveniently located, clean, and the staff was very friendly and helpful. As you can see from the photos of others, it's very quaint.