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The Diplomat Hotel and Spa

3.0 star property
Hotel with 3 restaurants, near Plas Llanelly House

Choose dates to view prices

Photo gallery for The Diplomat Hotel and Spa

Relax in this serene outdoor seating area, surrounded by lush greenery and comfortable wicker furniture.
Enjoy a serene beach experience with gentle waves lapping at the shore.
Experience the charm of a coastal town with a picturesque harbor, historic landmark, and sandy beach.
Relax by the pool surrounded by lounge chairs and tables, amidst lush greenery and a unique ceiling design.
Stately building surrounded by a beautifully maintained garden and landscaped area.
Experience the tranquility of The Diplomat Hotel and Spa, located close to Parc y Scarlets. Treat yourself to a rejuvenating spa treatment or enjoy breakfast at one of the 3 on-site restaurants. With an indoor pool, free in-room WiFi, and helpful staff you're sure to unwind.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Hot tub
  • Room service
  • 3 meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
$142 nightly
The total price is $170
Aug 9 - Aug 10
Total includes taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Coach House Single Room (Annex Building)

Relax in a clean and functional room with a neatly made bed, bedside table, and desk area.

Coach House Single Room (Annex Building)

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
Eco-friendly toiletries
Electric kettle
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Single Room

Relax in a stylish room with a comfortable bed, bedside tables, and a flat-screen TV.

Classic Single Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
Eco-friendly toiletries
Electric kettle
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Relax in a serene space with a comfortable bed, wall-mounted lamps, and a convenient nightstand.

Classic Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
Eco-friendly toiletries
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Relax in a spacious room with a large bed, two nightstands, and a comfortable seating area.

Executive Double Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Hair dryer
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Relax in a cozy retreat with two single beds, a comfortable chair, and a warm ambiance.

Classic Twin Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
Eco-friendly toiletries
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Coach House Executive Double Room (Annex Building)

Relax in comfort with a large bed and desk area, perfect for work or unwinding.

Coach House Executive Double Room (Annex Building)

Highlights

Heating
Flat-screen TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Hair dryer
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Coach House Double Room (Annex Building)

Relax in comfort with a large bed, bedside table, and desk, offering a convenient workspace and a view of the outside.

Coach House Double Room (Annex Building)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
Eco-friendly toiletries
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Twin Room

Two single beds with grey headboards, a desk, chair, and television.

Club Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
Eco-friendly toiletries
Electric kettle
  • Sleeps 4
  • 2 Double Beds

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Property entrance

Stradey Park Hotel

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8.6 out of 10, Excellent, 800 reviews
The price is $83
$69 nightly
$83 total
Total includes taxes and fees
Aug 17 - Aug 18
Stradey Park Hotel
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About the neighborhood

Map
Felinfoel, Llanelli, Wales, SA15 3PJ

What's nearby

  • Plas Llanelly House - 4 min drive - 2.0 km
  • Parc y Scarlets - 4 min drive - 2.5 km
  • WWT Llanelli Wetland Centre - 7 min drive - 5.5 km
  • Three Cliffs Bay Beach - 34 min drive - 25.9 km
  • Oxwich Bay Beach - 39 min drive - 32.6 km

Getting around

  • Cardiff International Airport (CWL) - 79 min drive
  • Llanelli Station - 7 min drive
  • Llangennech Station - 10 min drive
  • Pembrey & Burry Port Station - 11 min drive

Restaurants

  • ‪Stradey Arms - ‬19 min walk
  • ‪Nando's - ‬3 min drive
  • ‪The New Drovers - ‬2 min drive
  • ‪Subway - ‬2 min drive
  • ‪Ruby's Bar & Brasserie - ‬2 min drive

About this property

The Diplomat Hotel and Spa

When visiting Llanelli, The Diplomat Hotel and Spa is a great choice to consider. Guests can visit the spa to be pampered with hot stone massages, facials, or body scrubs, and Trubshaws, one of 3 restaurants, serves British cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, an indoor pool, and a fitness center. Fellow travelers say great things about the helpful staff.

Languages

English, Filipino, Polish, Spanish, Welsh

At a glance

DONE

Hotel size

    • 50 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 3 restaurants
  • 2 bars/lounges
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • 3 meeting rooms
  • Conference space (5102 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has couples treatment room(s). Services include hot stone massages, Swedish massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Trubshaws - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Atrium - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15.95 for adults and GBP 8.95 for children

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

National rating

This property has received its official star rating from Visit Wales.

Also known as

BEST WESTERN Diplomat Hotel Llanelli, Wales
Best Western Llanelli
Llanelli Best Western
Best Western Diplomat Hotel Llanelli
Best Western Diplomat Hotel
Best Western Diplomat Llanelli
Best Western Diplomat

Frequently asked questions

Does The Diplomat Hotel and Spa offer free cancellation for a full refund?

Yes, The Diplomat Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Diplomat Hotel and Spa?

Yes, there's an indoor pool.

Are pets allowed at The Diplomat Hotel and Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Diplomat Hotel and Spa?

Yes, there's free self parking.

What are the check-in and check-out times at The Diplomat Hotel and Spa?

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at The Diplomat Hotel and Spa and nearby?

The Diplomat Hotel and Spa has 2 bars, a spa, and an indoor pool, as well as a steam room and a garden.

Are there restaurants at or near The Diplomat Hotel and Spa?

Yes, there are 3 onsite restaurants, featuring British cuisine.

What's the area around The Diplomat Hotel and Spa like?

The Diplomat Hotel and Spa puts you in the heart of Llanelli. Popular attractions include Brecon Beacons National Park, which is 25 minutes away by car.

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The Diplomat Hotel and Spa Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Restaurant
Breakfast
Spa
Drinks
Building
Wedding
Gyms (public)

What guests liked

  • The restaurant and bar served excellent food with a great selection and friendly, attentive staff. (4 reviews)
  • Breakfast was excellent with a great selection and lovely food. (7 reviews)
  • The spa facilities were fantastic, with wonderful staff and great quality amenities. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great stay thanks
Andrew, 1-night trip

10/10 Excellent

Excellent dinner menu and the food was delicious. Spacious rooms and comfortable beds. Relaxing spa after a long day
Sian, 2-night trip

8/10 Good

We had a lovely stay at the Diplomat. The staff were all wonderful, really helpful friendly and we felt very welcome. The hotel itself it a bit tired but everything was very clean and we enjoyed a delicious breakfast. It’s in a bit of a weird location but we had a wonderful trip to the Gower exploring the coast around Rhossili which is beautiful.
Elena, 2-night trip

10/10 Excellent

Friendly but professional and accommodating. Room a great size with good size shower room. Staff very attentive even though they were busy
Ann, 3-night trip

6/10 Okay

There were some damp pathches on the ceiling in our room. The hair dryer was too loud borderline broken. The room was clean however. Staff and food waa lovely and affordable. We had a good stay and would come back
Andrea, 1-night trip

10/10 Excellent

Beautiful
Alison, 1-night trip

8/10 Good

Great hotel, lovely staff who were all very welcoming, lots going on. The only small downside being that it does need a bit of a refurb in the rooms. But other than that it was all good, and we would stay there again.
max, 2-night trip

6/10 Okay

The Potential was good for this hotel, but unfortunately I had a room that was really hot and no fan available, on top of this when I opened the window it led onto the back of the hotel where there was some kind of service entrance where deliveries were made and it was noisy.
Marina, 1-night trip

10/10 Excellent

A beautiful hotel where i attended a function where the food was outstanding and the staff couldn't do enough to help. Strongly recommend this hotel
David, 1-night trip

10/10 Excellent

Lovely stay

Lovely stay, staff really friendly, food delicious and great nights sleep.
Jim, 1-night trip

10/10 Excellent

Lovely room - staff were welcoming and friendly! Attending an event with overnight accommodation so did not have time to experience the hospitality of the Spa but everything at the hotel met with great satisfaction and would recommend and will definitely return when next in the area - thank you for your hospitality!
Diane, 1-night trip

10/10 Excellent

We picked the hotel and spa for our wedding anniversary and it was fabulous the spa and the food, will be booking again soon
michelle, 1-night trip

6/10 Okay

It was lovely.. staff were amazing and friendly.. the big let down was buffet breakfast all were below standard food and looked so over cooked and tasteless.. the knives were very blunt and would not cut food … we had two breakfasts and a room. Service we also spent money to go to a show .. show ok food basic quality
Lynn, 2-night trip

8/10 Good

Good place to stay

2 nights stay for work
Daniel, 2-night trip

6/10 Okay

Hotel was nice enough and the staff really friendly, however two things stood out and affected my visit. The drain in the shower stunk, and I had to keep the bathroom light on so the fan would dull the smell. During breakfast the ladies who were lovely, asked if I wanted a tea or coffee, I would respond, they would then forget and this happened 3 or 4 times and didn’t end up receiving the coffee. I think this hotel potential had a grand past, but its quite tired now.
Alex, 2-night trip

10/10 Excellent

Quick stopover in Llanelli

Room was lovely, staff were helpful and friendly. Food in restaurant was excellent. Spa was fine, but could probably do with a bit of a makeover. Overall excellent and would definitely stay here again.
Nick, 1-night trip

8/10 Good

Good food choices, friendly staff, big warm bedroom with comfortable bed. Plenty of parking. Leisure facilities decent.
Breda, 4-night trip

8/10 Good

It was a last minute booking so hadn’t expected it to be so nice. Room and en-suite were large, modern and clean. The staff were lovely! Very helpful and pleasant. The only downside to our stay was the breakfast. Terrible! We only had it once the other morning we had breakfast out as it was so bad! If they could fix that it would be a 5!!
Toni, 2-night trip

10/10 Excellent

quick check in, with very friendly staff,breakfast and bar staff very friendly hotel very clean,rooms comfortable,would definitely recommend this hotel
Julie, 2-night trip

8/10 Good

Must better impression and stay this time I am glad I went back . Staff helpful , facilities good . Would stay again
Sarah, 1-night trip

10/10 Excellent

Enjoyed the stay
Subramanian, 1-night trip

10/10 Excellent

Lovely hotel with nice rooms and really helpful pleasant staff .
Jason, 2-night trip

10/10 Excellent

Great Hotel in Llanelli

Excellent short stay Good service well looked after
Paul, 1-night trip

6/10 Okay

I found this stay a bit hit and miss. I was first given a room with an unbearably smelly bathroom and unsafe shower (no temperature control and part missing). I mentioned this to reception on way out next morning and on my return in afternoon it appeared nothing had been actioned, so i was given an alternative room which was much better and i would have been happy to extend my stay in the second room. The breakfast was alright, choice ok but nothing outstanding. Coffee was luke warm on 3 out of 4 cups. One of the waiters (Elizabeth) at breakfast was outstanding and an absolute credit to the hotel. Its clear the hotel has done a lot of work to make it comfortable and accessible but this currently looks quite hotch potch with some areas looking more moden than others, it will be interesting to see this hotel in a few years time.
Lydia, 2-night trip

10/10 Excellent

Good stay and would return.

Good venue. Lots of parking, good sized room with all I needed.
Lynden, 1-night trip