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Hotel del Paine

3.0 star property
Torres del Paine hotel with restaurant and bar/lounge

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Photo gallery for Hotel del Paine

Buffet
Lobby sitting area
Mountain view
Lobby sitting area
Double or Twin Room | Premium bedding, desk, blackout drapes, travel crib
Surrounded by the majestic beauty of Torres del Paine National Park, Hotel del Paine offers a warm welcome with a free breakfast buffet and an airport shuttle. Unwind in the garden or take advantage of bike rentals to explore your surroundings. With laundry facilities, an indoor pool, and helpful staff praised by guests for their assistance.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Airport transfer
  • Laundry facilities
  • Free breakfast
  • Non-smoking
  • Free parking

Main amenities (12)

  • Housekeeping once per stay
  • Restaurant and bar/lounge
  • Airport shuttle
  • Area shuttle
  • Ferry terminal shuttle
  • Bus station shuttle
  • Coffee/tea in a common area
  • Garden
  • Front-desk safe
  • Self-serve laundry
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Separate bathtub and shower
  • Garden
  • Laundry facilities
  • Blackout drapes/curtains
  • Premium bedding
$296 nightly
The total price is $296
Sep 22 - Sep 23

Room options

Check availability for these dates

Tonight

Sep 21 - Sep 22
Check availability for tonight Sep 21 - Sep 22

Tomorrow

Sep 22 - Sep 23
Check availability for tomorrow Sep 22 - Sep 23
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Triple Room

Triple Room | Premium bedding, desk, blackout drapes, travel crib

Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Desk
Travel crib
  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room | Premium bedding, desk, blackout drapes, travel crib

Double or Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Desk
Travel crib
  • 172 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Standard

Premium bedding, desk, blackout drapes, travel crib

Double Room Standard

  • Sleeps 3

View all photos for Triple Room Standard

Premium bedding, desk, blackout drapes, travel crib

Triple Room Standard

  • Sleeps 4

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About the neighborhood

Map
Lote N°17, Sector Río Serrano, Comuna Torres del Paine, Torres del Paine

What's nearby

  • Torres del Paine National Park - 8 min drive - 3.8 km
  • Cuernos del Paine Lookout - 24 min drive - 12.1 km
  • Lago Pehoe - 35 min drive - 19.4 km
  • Salto Chico Falls - 35 min drive - 19.4 km
  • Salto Grande - 58 min drive - 28.9 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 35.6 miles/57.3 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Qawasqar - ‬11 min walk
  • ‪De Agostini - ‬11 min walk
  • ‪Restaurant Hotel Rio Serrano - ‬10 min walk
  • ‪Los Colonnos Del Sur - ‬1 min walk
  • ‪Don Pascual 1940 - ‬13 min walk

About this property

Hotel del Paine

At Hotel del Paine, you'll be within a 10-minute drive of Torres del Paine National Park. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.

At a glance

DONE

Hotel size

    • 40 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:30 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the ferry terminal, airport, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - midnight
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle from 10:00 AM to 6:00 PM*
    • Ferry terminal shuttle*
    • Bus station shuttle*
DONE

Offsite

    • Area shuttle within 75 kilometers*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free self-serve breakfast each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

What to do

  • Hiking/biking trails
  • Horse riding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Travel crib

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk

More

  • Housekeeping (once per stay)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 150 per person (roundtrip)
  • Ferry terminal shuttle and bus station shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Renovations and closures

The property is closed between August 3 and September 5.

Children & extra beds

  • Airport shuttle service for children up to age 10 costs USD 150 (one-way)

Policies

This property does not have elevators.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard

Also known as

Cabañas Paine
Cabañas Paine Hotel
Cabañas Paine Hotel Torres Del Paine
Cabañas Paine Torres Del Paine
Hotel Paine Torres Del Paine
Hotel Paine
Hotel Hotel del Paine Torres Del Paine
Torres Del Paine Hotel del Paine Hotel
Hotel Hotel del Paine
Hotel del Paine Torres Del Paine
Cabañas del Paine
Paine Torres Del Paine
Paine
Hotel del Paine Hotel
Hotel del Paine Torres Del Paine
Hotel del Paine Hotel Torres Del Paine

Frequently asked questions

Is Hotel del Paine currently open?

The property is closed between August 3 and September 5.

Does Hotel del Paine offer free cancellation for a full refund?

Yes, Hotel del Paine does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel del Paine?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel del Paine?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel del Paine?

Yes, an airport shuttle is available from 10:00 AM to 6:00 PM on request. The charge is USD 150 per person roundtrip.

What are the check-in and check-out times at Hotel del Paine?

Check-in start time: 3:30 PM; Check-in end time: 11:00 PM. Check-out time is 10:00 AM.

What is there to do at Hotel del Paine and nearby?

Have fun during the warmer months with activities such as hiking. Enjoy amenities like a picnic area and a garden.

Are there restaurants at or near Hotel del Paine?

Yes, there's an onsite restaurant.

What's the area around Hotel del Paine like?

Hotel del Paine is located a short 1-minute walk from Serrano River.

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Reviews

Hotel del Paine Reviews

8.2

Very Good

8.6

Cleanliness

8.8

Location

8.4

Staff & service

9.0

Eco-friendliness

8.0

Property conditions & facilities

Popular mentions

Service staff
View
Food
Wifi
Location

Reviews

10/10 Exceptional

Great Time in Rio Serrano

Hotel was incredibly traveler friendly - we had an easy time booking our excursions even the night before we did them, the food was excellent, and the overall vibes were cozy and comfortable. Highly recommend.
Michael, 3-night trip

10/10 Exceptional

Every thing is good except the WiFi.
ZHAOLIANG, 1-night trip

8/10 Very good

Comfortable, clean beds. Wifi was just OK.
Richard, 1-night trip

10/10 Exceptional

Views from the garden, right by the river side, excellent food and beverages options with scrumptious breakfast and delicious buffet/ a la carte dinner. Although pricey, but worth it.

10/10 Exceptional

The property was in a great location with easy access to one of Torre del Paine entrances. The staff went above and beyond to make sure we had what we needed. I would definitely stay here again.
BRANDIE, 2-night trip

10/10 Exceptional

Property was rustic but very nice. Love the communal dinner buffet. The food for dinner was excellent. The staff provided excellent service. Beautiful view of Torres del Paine. Love everything about this place.
Anne, 4-night trip

8/10 Very good

Great place with amazing scenery and meals but there's no wifi in individual rooms and the wifi connection in the common area of the accommodation building is very weak
Nobuyasu, 3-night trip

10/10 Exceptional

The acomodacions were not great considering the price.
Rachel de Carvalho, 2-night trip

8/10 Very good

September Stay

Hotel was nice, well kept, and provided good breakfasts and dinners. Hotel bed was comfortable with adjustable heating units in the room and bathroom. Walls were a bit thin so could hear other guests. Staff was responsive to questions about tours, places to see in the area, and about Patagonia (including penguins) - would even take time to research topics to help guests plan tours. Staff also was able to converse in English.

10/10 Exceptional

This was truly a gem of a hotel with incredible views surpassed only by their staff and service. Where do I start? The location and views from the hotel property and our room were magnificent of the mountains and the river. The staff were exemplary and this was the perfect location to celebrate our anniversary. Paula who checked us in and made us comfortable ; Miguel, Christian, Raissa and Francesca in the bar and dining area; Cesar and the superwoman Yvonne who made sure our excursions were booked at the last minute and went above and beyond to check that we had a great time; Rafaela who is an exemplary chef and made the dinner buffet outstanding with varieties of every type of food and the food a work of art . The dessert chef was a master at his game and every dessert was mouthwatering ( we ate too much at meals here ) I highly recommend this for a stay just outside the park entrance because it feels like home in it's comfort with the best meals and the most amazing staff . Yvonne and Cesar made sure to guide us to ensure that we enjoyed this slice of heaven in Patagonia to the fullest. There was Wifi only in the main building which made it hard to plan from the room but allowed us to soak in the atmosphere and enjoy the grandeur of the park
Devalekha, 1-night trip

8/10 Very good

Beautiful cabins and kind staff, but not the ideal place for solo travel or without renting a car. The place is far from the airport, like one hour and 20 minutes in car. No tour online will pick you up from there. All pick ups are from puerto natales, and that area has nothing close to public transportation, so your last resource is either to pay for the tours offered by the hotel or pay 300 USD in transportation per day. Not cheap at all. I paid more than 800 USD for 3 different tours, honestly the most expensive tours I have ever paid, and I travel a lot. No wifi in the cabins, only in front desk area. If you are vegan or vegetarian and didn't notify the hotel in advanced, be prepared to eat rice, soup or quinoa only
Laura, 4-night trip

8/10 Very good

Dubila, 3-night trip

10/10 Exceptional

Amazing view of the mountains from the river bend - have a cocktail in the lawn chairs. Food was a real surprise, exceptionally good. Nice room, great staff.
Chris, 2-night trip

8/10 Very good

When staying in this area, you have to manage expectations. The Villa Serrano area exists to host travelers closer to Torres del Paine than Puerto Natales, cutting off an hour of travel each way into the park. Hotel del Paine has basic rooms—small, not much room to store close or equipment (no drawers, hooks, shelf space, etc—but the bed was really comfy, the room is warm, the bathroom very clean. No wifi in the rooms, but it screams in the lodge. Good meals, outstanding views of Cuernos. Fantastic staff! Would definitely stay here again.
Lisa, 5-night trip

6/10 Good

Overall, we were disappointed with this stay, though there were some highlights. We booked there because it had a pretty high rating, but the reality did not match the rating. The property was beautiful. It was on the water and the scenery was gorgeous. However, the room was subpar. We were in the lodge building at the end of the driveway, and the walls were paper-thin. We could hear everything going on in every room in the building. Also, the shower was very difficult to use, even dangerous; the lighting wasn’t very good; and the bathroom supplies were inadequate and/or inoperable. The rooms do not have wifi, and there is no cellular Internet in the area. Also, there is no pool or hot tub, in spite of the description. On the positive side, most of the food that was provided, including dinner and the box lunches that we purchased for our day treks, was really delicious, even though the attention to detail on the service was a little spotty.

10/10 Exceptional

Un lugar increíble en un ambiente mágico
HECTOR ALEJANDRO VAZQUEZ, 2-night trip

10/10 Exceptional

Excellent location close to the park entrance. We really enjoyed the views in the mornings and evenings, sitting by he river overlooking the Patagonia mountains. The staff is very friendly and helpful.
Navin, 2-night trip

10/10 Exceptional

Florian, 4-night trip

10/10 Exceptional

MONIKA, 3-night trip

10/10 Exceptional

We really enjoyed our stay! Highly recommend! Staff was excellent and extremely helpful during our stay

2/10 Poor

marcela, 1-night trip

6/10 Good

Não vale o preço

Serviço bastante confuso. Minha reserva era de 1 quarto para 3 pessoas e, quando chegamos, queriam nos colocar separados de uma criança de 9 anos, com a desculpa de que o outro quarto "era perto". Sem contar que os quartos que estavam nos oferecendo eram claramente abaixo do que estava nas fotos. Depois de uma conversa mais dura, conseguimos mudar de quarto, mas com stress razoável. A limpeza também deixa MUITO a desejar, a ponto de termos que pedir para retirar o lixo do banheiro. Vale ressaltar positivamente a organização do restaurante e a qualidade da comida, bem como a localização, com acesso fácil ao Parque de Torres del Paine e a vista do hotel. Se trabalharem melhor a administração, o local é sensacional para quem visita o parque, mas o staff é terrível.
Alexandre, 2-night trip

10/10 Exceptional

Jeffrey, 3-night trip

8/10 Very good

10/10 Exceptional

Clarisse R, 2-night trip