Hotel Chocolate Carruaje features a rooftop terrace and puts you just a 5-minute drive from Alley of the Kiss. Guests can indulge in hot stone massages, aromatherapy, or mani/pedis, and grab a bite to eat at Las Carretas, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a snack bar/deli.
Guanajuato-Dolores Hidalgo San Javier, km. 1, Guanajuato, GTO, 36020
What's nearby
Mummies Museum - 19 min walk - 1.6 km
Alley of the Kiss - 2 min drive - 1.6 km
Juarez Theater - 3 min drive - 1.9 km
Union Garden - 3 min drive - 1.9 km
University of Guanajuato - 3 min drive - 1.9 km
Getting around
Bajío Intl. Airport (BJX) - 36 min drive
Restaurants
Comedor Real - 1 min walk
El Jardín de los Milagros - 6 min walk
El Trompo de San Javier
Hacienda El Fresno - 6 min walk
Casa Mercedes - 9 min walk
About this property
Hotel Chocolate Carruaje
Hotel Chocolate Carruaje features a rooftop terrace and puts you just a 5-minute drive from Alley of the Kiss. Guests can indulge in hot stone massages, aromatherapy, or mani/pedis, and grab a bite to eat at Las Carretas, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a snack bar/deli.
At a glance
DONE
Hotel size
50 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (2 total)*
Service animals welcome
Specific rooms only*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Free secured, uncovered onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Poolside bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
Free daily reception
Snack bar/deli
Traveling with children
Children's menu
What to do
Hiking/biking trails nearby
Working away
24-hour business center
Meeting rooms
Conference center (323 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Pool umbrellas
Romance packages
Facilities
Safe-deposit box at front desk
Rooftop terrace
Communal living room
An outdoor pool
Spa services
Accessibility
Wheelchair-accessible parking
5 on-site accessible parking spaces
Wheelchair-accessible van parking
Wheelchair-accessible business center
Front entrance ramp
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi (speed of 50+ Mbps)
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Dining
Las Carretas - Overlooking the pool, this family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Fees & policies
Pets
Service animals exempt from fees
Pet deposit: MXN 1000 per stay
Pets are allowed for an extra charge of MXN 500 per pet, per day
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay
Also known as
Hotel Chocolate Carruaje Hotel
Hotel Chocolate Carruaje Guanajuato
Hotel Chocolate Carruaje Hotel Guanajuato
Frequently asked questions
Is there a pool at Hotel Chocolate Carruaje?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Chocolate Carruaje?
Yes, pets are welcome, with a limit of 2 total. There's a charge of MXN 500 per pet, per day, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Chocolate Carruaje?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Hotel Chocolate Carruaje?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is noon.
What is there to do at Hotel Chocolate Carruaje and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services.
Are there restaurants at or near Hotel Chocolate Carruaje?
Yes, Las Carretas offers Mexican cuisine and pool views.
What's the area around Hotel Chocolate Carruaje like?
Hotel Chocolate Carruaje is a short 7-minute walk from Macrocenter I and 20 minutes' walk from Alhondiga de Granaditas Museum.
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Reviews
Hotel Chocolate Carruaje Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.4
Amenities
8.4
Staff & service
8.4
Eco-friendliness
7.6
Property conditions & facilities
Reviews
10/10 Exceptional
May 29, 2025
Clean rooms and great staff
Deisy
Deisy, 3-night trip
2/10 Poor
Jun 20, 2025
Property said it was very close to multiple tourist attractions but onces arriving it was false, room was very far and a bit sketchy. There was no hot water or warm water at all we weren’t able to shower and no ac. Service was very poor
faviola
faviola, 1-night trip
4/10 Fair
Mar 28, 2025
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Macario
Macario, 2-night trip
6/10 Good
Sep 18, 2025
Agustin
Agustin, 2-night trip
8/10 Very good
Sep 2, 2025
Buen lugar el inconveniente la alberca es pequaña y no importara ya q lueog la ocupan para clases de natacion y no dejan disfrutarla y no te avisan y deberian tener fumigacion en habitaciones por que encontranos chinches
Anayely
Anayely, 2-night trip
6/10 Good
Aug 24, 2025
Julio
Julio, 1-night trip
6/10 Good
Aug 23, 2025
martin
martin, 3-night trip
10/10 Exceptional
Aug 13, 2025
German
German, 1-night trip
10/10 Exceptional
Aug 12, 2025
Excelente lugar
Excelente lugar para descansar, a 5 minutos del centro en carro, el lugar es muy hermoso.
German
German, 3-night trip
10/10 Exceptional
Aug 9, 2025
Muy buen hotel
Pablo Luis
Pablo Luis, 4-night trip
10/10 Exceptional
Aug 7, 2025
ana
ana, 1-night trip
10/10 Exceptional
Aug 3, 2025
El hotel es muy lindo! La amabilidad de las personas que atienden y ayudan también , el restaurante estaba divino,solo que las camas un poco duras
Tania de los Angeles
Tania de los Angeles, 1-night trip
4/10 Fair
Jul 23, 2025
Más o menos
Más o menos. El piso de la habitación estaba sucio había mal olor. No hubo agua caliente y a la salida se les comentó. Sus políticas te las hacen firmar a la entrada comprometiéndote a pagar alguna cosa pero ellos solo se disculpan sin retribuir por las cosas que te incomodan
Martha Elena
Martha Elena, 1-night trip
10/10 Exceptional
Jul 21, 2025
Verified traveler
1-night trip
2/10 Poor
Jun 21, 2025
zoe
zoe, 1-night trip
10/10 Exceptional
Jun 14, 2025
Nuestra estancia fue muy buena, el personal muy amable, no tenemos queja alguna de algo. :)
Lluvia yamilex Contreras
Lluvia yamilex Contreras, 4-night trip
10/10 Exceptional
Jun 9, 2025
Mariana Michelle
Mariana Michelle, 1-night trip
10/10 Exceptional
Jun 4, 2025
Excelente servicio
Monica Guadalupe
Monica Guadalupe, 1-night trip
10/10 Exceptional
May 30, 2025
Todo muy buen, excelente servicio
Carlos alberto
Carlos alberto, 1-night trip
4/10 Fair
May 30, 2025
No me agrado que las fotos nada que ver con la realidad
isaac abdiel martinez
isaac abdiel martinez, 1-night trip
10/10 Exceptional
May 25, 2025
Excelente lugar
Alberto
Alberto, 3-night trip
2/10 Poor
May 19, 2025
Se les fue la luz dos días, tuve tres días con agua fría
Joshua
Joshua, 5-night trip
10/10 Exceptional
May 17, 2025
La propiedad se encontraba en buen estado, tampoco se nos limito la hora de entrada ni nada:)
Aileen
Aileen, 1-night trip
8/10 Very good
May 15, 2025
Juan Pedro
Juan Pedro, 1-night trip
8/10 Very good
May 13, 2025
Si regreso a hospedarme con ustedes
El hotel, muy cómodo, mucha tranquilidad.
La única observación, los precios del restaurante, excesivamente altos, sean más competitivos y atraerán comenzales