See all properties

Hotel Chocolate Carruaje

4.5 star property
Luxury hotel with outdoor pool, connected to the convention center, near Alley of the Kiss

Choose dates to view prices

Photo gallery for Hotel Chocolate Carruaje

Reception
Front of property
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Reception
Deluxe Quadruple Room | 1 bedroom, in-room safe, free WiFi
Hotel Chocolate Carruaje features a rooftop terrace and puts you just a 5-minute drive from Alley of the Kiss. Guests can indulge in hot stone massages, aromatherapy, or mani/pedis, and grab a bite to eat at Las Carretas, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a snack bar/deli.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Free parking
  • Pool
  • Spa
  • Pet friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and pool bar
  • Outdoor pool
  • Rooftop terrace
  • Swim-up bar
  • Coffee shop/cafe
  • Spa services
  • 24-hour business center
  • Conference center
  • Business center
  • Meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Barbecue grill(s)
  • Free self parking
  • Kids' menu
$40 nightly
The total price is $48
Jun 25 - Jun 26
Total includes taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room

1 bedroom, in-room safe, free WiFi

Family Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Wardrobe or closet
In-room safe
Daily housekeeping
  • 215.3 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Classic Double Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Wardrobe or closet
In-room safe
Daily housekeeping
  • 193.8 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple Room

1 bedroom, in-room safe, free WiFi

Superior Quadruple Room

Highlights

Separate bedroom
Private bathroom
In-room safe
Daily housekeeping
  • 193.8 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Quadruple Room

1 bedroom, in-room safe, free WiFi

Classic Quadruple Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Wardrobe or closet
In-room safe
Daily housekeeping
  • 193.8 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | 1 bedroom, in-room safe, free WiFi

Deluxe Quadruple Room

Highlights

Separate bedroom
Private bathroom
In-room safe
Daily housekeeping
  • 172.2 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, free WiFi

Deluxe Double Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Wardrobe or closet
In-room safe
Daily housekeeping
  • 269.1 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Hotel Castillo Santa Cecilia

  • Pool
  • Airport transfer
  • Free WiFi
  • Restaurant
7.4 out of 10, Good, 1,761 reviews
The price is $42
$34 nightly
$42 total
Total includes taxes and fees
Jun 8 - Jun 9
Hotel Castillo Santa Cecilia
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Guanajuato-Dolores Hidalgo San Javier, km. 1, Guanajuato, GTO, 36020

What's nearby

  • Regional Museum of Guanajuato Alhondiga - 19 min walk - 1.6 km
  • Mummies Museum - 19 min walk - 1.6 km
  • Alley of the Kiss - 2 min drive - 1.6 km
  • Juarez Theater - 3 min drive - 1.9 km
  • Union Garden - 3 min drive - 1.9 km

Getting around

  • Bajío Intl. Airport (BJX) - 36 min drive

Restaurants

  • ‪El Lugar de la Pizza - ‬11 min walk
  • ‪Restaurante las Mercedes - ‬9 min walk
  • ‪Pollo Feliz - ‬9 min walk
  • ‪Hacienda el Fresno - ‬6 min walk
  • ‪Carajo Bar Gto - ‬3 min walk

About this property

Hotel Chocolate Carruaje

Hotel Chocolate Carruaje features a rooftop terrace and puts you just a 5-minute drive from Alley of the Kiss. Guests can indulge in hot stone massages, aromatherapy, or mani/pedis, and grab a bite to eat at Las Carretas, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a snack bar/deli.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 50 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center (323 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Communal living room
  • An outdoor pool
  • Spa services

Accessibility

  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible business center
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 50+ Mbps)

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Las Carretas - Overlooking the pool, this family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 500 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay

Also known as

Hotel Chocolate Carruaje Hotel
Hotel Chocolate Carruaje Guanajuato
Hotel Chocolate Carruaje Hotel Guanajuato

Frequently asked questions

Is there a pool at Hotel Chocolate Carruaje?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hotel Chocolate Carruaje?

Yes, pets are welcome, with a limit of 2 total. There's a charge of MXN 500 per pet, per day, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel Chocolate Carruaje?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Hotel Chocolate Carruaje?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is noon.

What is there to do at Hotel Chocolate Carruaje and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services.

Are there restaurants at or near Hotel Chocolate Carruaje?

Yes, Las Carretas offers Mexican cuisine and pool views.

What's the area around Hotel Chocolate Carruaje like?

Hotel Chocolate Carruaje is a short 7-minute walk from Macrocenter I and 19 minutes' walk from Public Granary.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Chocolate Carruaje Reviews

Reviews

7.2

Good

7.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Fair

Not centered, 10 minute driving from the tour point. Rooms are basic, no temp control, USB port and hair drier. Breakfast is very limited coffee and pancake only. Lost breakfast ticket means no breakfast. Loud sound from the street and next room.
SOONGUN, 1-night trip

10/10 Exceptional

Todo muy buen, excelente servicio
Carlos alberto, 1-night trip

10/10 Exceptional

Excelente lugar

Alberto, 3-night trip

8/10 Very good

Si regreso a hospedarme con ustedes

El hotel, muy cómodo, mucha tranquilidad. La única observación, los precios del restaurante, excesivamente altos, sean más competitivos y atraerán comenzales
Erendira Cecilia, 2-night trip

8/10 Very good

Daniel, 1-night trip

6/10 Good

la limpieza del cuarto esta bien pero la alberca demasiado sucia y muy pequeña, la recepcionista muy prepotente sin querer solucionar
2-night trip

8/10 Very good

Michael, 3-night trip

4/10 Fair

Todo bien menos el servicio al cliente

El hotel en general está bien, el problema… la gente que trabaja allí. Una Srita Laura todo menos educada con los clientes, pésima actitud todo el tiempo. Entregaron habitaciónes después de las 6 pm!!! Lo único que realmente vale la pena del hotel el señor Pedro!!!
Aura, 1-night trip

4/10 Fair

SANDRA LORENA, 2-night trip

6/10 Good

Mara Areli, 2-night trip

2/10 Poor

Muy mala, la habitación no coincide con lo anunciado, no se podía ver ningún canal de televisión ni cable, no tenía cobija, colchón muy duro, almohadas aguadas, demasiado austero que no corresponde con el precio, mucho ruido de calle, en fin no volveré a hospedarme ahí
Nely, 1-night trip

8/10 Very good

1-night trip

8/10 Very good

Alondra Adilene, 1-night trip

4/10 Fair

ohh desilusión!

Reservamos este lugar 5 amigas para la despedida de soltera de una de ellas y lo elegimos por la alberca pero al llegar no nos mencionaron nada hasta que nosotras comentamos que subíamos a la habitación dejábamos las maletas y bajamos de una a la alberca y fue cuando nos comento el recepcionista que la alberca no tenia agua por algo de la bomba, la verdad eso fue suficiente para no regresar a ese hotel pues si ofrecen alberca por lo menos en la pagina deberían de aclarar que no tiene agua y por tanto no se podrá hacer uso de ese espacio, después ya resignadas en la habitación había un mini balcón muy sucio, tierra de semanas o por lo menos varios días, el papel de baño super chafa, en 6 idas al baño se terminó y al ir a recepción por otro fui muy cuestionada para poder darme otro rollo de papel, la verdad se ve que tienen poca gente y aun así se les van muchos detalles y asuntos de mas importancia, Definitivo, No lo recomendamos :(
sara, 1-night trip

4/10 Fair

No cumplió mis expectativas

No respetaron el desayuno que se ofrecía , la alberca es muy pequeña y el agua es demasiado fría
JUANA LIZETHZ, 1-night trip

10/10 Exceptional

Monse, 1-night trip

8/10 Very good

Decepción de amenidades.

El hotel es muy bonito Pero si me lleve una decepción ya que reservamos específicamente este hotel por dos cosas la alberca hice llamada para asegurarme que estuviera en servicio y me comentaron que si estaria en servicio y llegamos y nunca estuvo en servicio y dos el desayuno solo es un gancho para que vayas a su restaurante te ofrecen dos hotcakes minis con una taza de cafe no mas no menos, en general el hotel y la atencion del personal muy bien de ahi en mas si una decepción lo que te prometen en la reservacion ya al fin de cuentas solo fue una habitación de hotel comun.
rene efrain, 2-night trip

6/10 Good

Mala atención
Juan, 2-night trip

8/10 Very good

Muy buena atención de todo su personal, tiene estacionamiento q es muy conveniente, cercano al centro de la cd.
FERNANDO, 1-night trip

4/10 Fair

Edgar, 1-night trip

6/10 Good

Muy buena limpieza de las habitaciones, cama y almohadas muy comodas. Zona tranquila, y facilidad para estacionar coche. No nos gustó que No hubo mucha atención e información sobre el desayuno, la piscina estuvo inhabilitada durante nuestra estancia, por lo que No pudimos disfrutarla.
Juan, 3-night trip

4/10 Fair

El colchón demasiado duro, las cobijas muy malas, no hay bote de basura en la habitación, no sale mucha agua caliente, habitaciones a lado de la carretera muy ruidoso, las habitaciones no son como se ven en las fotos de la aplicación. Hay muchísima diferencia
Rodrigo, 1-night trip

10/10 Exceptional

Nos dijeron que eramos los clientes #8 del lugar y la verdad nos encanto para regresar . Juan José nos atendio de forma increible e hizo de la estancia un momento agradable. La habiatacion muy comoda y apesar de estar cerca de carretera no se escucha el ruido, las cams limpias y comodas y lo mejor que se valora en gto que son espsciosas. El desayuno (chilaquiles con huevo) muy rico y excelente porcion Nosotros viajamos con mascota pequeña y desconociamos que teniamos que pagar un extra (error mio no preguntar) pero para que lo consideren si viajan con mascota. En cuando alrededor hay restaurantes bonitos, soriana, oxxo y farmacia guadalajara. El hambiente es familiar, acogedor y la decoracion estilo mexicano vale mucho la pena porque estas a 15 min del centro caminando pero aun caminar es un mini tour por la zona. Me quede con las ganas de la alberca pero entendible porque la estaban dejando mucho mejor, ojala a mi regreso ya la pueda aprovechar.
ROGELIO, 1-night trip

10/10 Exceptional

Excelente servicio y atención
jorge, 1-night trip

10/10 Exceptional

Emigdio, 1-night trip