Got this property for a mini staycation with my friend. Staff was easy to get ahold of; place was clean and quiet; great, super walkable location. You will have to submit photos of your license or passport in order to check in, which I was unaware of until 1 hour before checking in - they wait until that time to send you some very last minute check-in instructions, so be aware.
I had issues with parking due to instuctions being unclear from both the property owners and the concierge at the front desk - there's a button on the fob to access parking, not an area to swipe the fob itself. Do not go across the street to park, as the concierge told me. Due to these issues the property owners gave me a late check out.
The room itself was exactly as advertised, except that we only had 3 full sized towels between the two of us - no hand towels, no bath mat. I was confused by this but we made do. I didn't find the rest of the towels until a few hours before we left, because I decided to do a load of laundry and found all the towels, bathmat, and extra sheets in the dryer. Not sure if this was a cleaning staff error, and I should've clarified if they had extra towels, but it was annoying.
The AC didn't work. They tried to get me to turn it on and off before sending a repairman. He comes and says the entire motor is shot, and parts will come next week. I asked the owners for compensation as we were sleeping with the door open so we didn't overheat, but they never gave any.
