We had an unusual hotel experience. The condition and cleanliness of the room was excellent; seemed to be relatively new construction. Negatives: no coffee maker in room; no coffee available in lobby. None available at all. No Kleenex in room. No hand towels. Had a power outage at 4am. No back-up generator. When I went to lobby to inquire, I entered the lobby using panic bar on door. No one was on duty. The front desk/counter was closed behind a steel curtain. I was locked into lobby, because it required the use of the card key which wouldn’t work due to the power outage. Fortunately, I had my phone, and called my wife to come down to open the interior lobby door, and of course she had to prop open the door to our room so we could get back into it. Wanted to get an early start, so the hotel exit door had to be propped open so we could get in and out of the building. No one answered the “emergency” number. By the time 6 am arrived, the power was back on, but the front desk was still locked up.