Gaylord Pacific Resort & Convention Center

4.0 star property
Chula Vista hotel with 8 restaurants and 3 outdoor pools

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Water park - Gaylord Pacific Resort & Convention Center (Chula Vista)
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4 bars/lounges, sports bar - Gaylord Pacific Resort & Convention Center (Chula Vista)
View from room - Gaylord Pacific Resort & Convention Center (Chula Vista)
View from property - Gaylord Pacific Resort & Convention Center (Chula Vista)
At Gaylord Pacific Resort & Convention Center, you'll be within a 10-minute drive of Petco Park and San Ysidro Border Crossing. After splashing around at one of the 3 outdoor pools, you can visit one of the 8 restaurants for a bite to eat, or unwind with a drink at one of the 4 bars/lounges. A poolside bar, a 24-hour fitness center, and a children's pool are other highlights. Public transportation is close by: H St Trolley Station is just 13 minutes by foot.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 8 restaurants and 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Children's pool
  • Pool bar
  • Coffee shop/cafe

Feel at home (6)

  • Children's pool
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Cable TV service
$280 nightly
The total price is $325
Dec 26 - Dec 27
Total with taxes and fees

Room options

Room, 1 King Bed with Sofa bed, Balcony, Marina View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Sofa bed
Hair dryer
  • 389 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (View)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Sofa bed
Hair dryer
Private bathroom
  • 388 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony, Bay View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Coffee/tea maker
  • 389 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Marina View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • 389 sq ft
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (View)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
  • 389 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Marina View

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Coffee/tea maker
  • 389 sq ft
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (View)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Sofa bed
Hair dryer
Private bathroom
  • 388 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Sofa bed
Hair dryer
Private bathroom
  • 388 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Coffee/tea maker
  • 389 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Balcony, Bay View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Sofa bed
Hair dryer
  • 389 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony (View)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Coffee/tea maker
  • 389 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (View)

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Coffee/tea maker
  • 389 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Bay View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Sofa bed
Hair dryer
Private bathroom
  • 388 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, Mountain View

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Sofa bed
Hair dryer
Private bathroom
  • 676 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Bay View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Coffee/tea maker
  • 389 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (View)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Sofa bed
Hair dryer
Private bathroom
  • 389 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Bay View, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Sofa bed
Hair dryer
Private bathroom
  • 387 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Balcony, Bay View (Corner)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Sofa bed
Hair dryer
Private bathroom
  • 389 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, Bay View

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Coffee/tea maker
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
Mobile key entry
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
Mobile key entry
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
Mobile key entry
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
Mobile key entry
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Marina View (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
Mobile key entry
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Bay View (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
Mobile key entry
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
Mobile key entry
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Bay View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
Mobile key entry
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
Mobile key entry
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Marina View (Mobility Accessible, Transfer Shower)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Bay View (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
Mobile key entry
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony, Bay View (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
Mobile key entry
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
Mobile key entry
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
Mobile key entry
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
Mobile key entry
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hair dryer
Coffee/tea maker
Mobile key entry
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
1000 H Street, Chula Vista, CA, 91910

What's nearby

  • San Diego Bay - 2 min walk - 0.2 km
  • Chula Vista Bayside Park - 2 min walk - 0.2 km
  • Atlantis Laser Tag - 15 min walk - 1.3 km
  • Chula Vista Center - 15 min walk - 1.3 km
  • Scripps Mercy Hospital Chula Vista - 2 min drive - 2.3 km

Getting around

  • San Diego, CA (MYF-Montgomery Field) - 20 min drive
  • San Diego Intl. Airport (SAN) - 21 min drive
  • San Diego, CA (SEE-Gillespie Field) - 30 min drive
  • Tijuana Intl. Airport (TIJ) - 31 min drive
  • Carlsbad, CA (CLD-McClellan-Palomar) - 50 min drive
  • Old Town Transit Center - 18 min drive
  • San Diego Santa Fe Depot - 19 min drive
  • H St Trolley Station - 13 min walk
  • Bayfront - E St. Trolley Station - 24 min walk

Restaurants

  • ‪Growlers Sports Bar & Taproom - ‬9 min walk
  • ‪Tacos El Gordo - ‬18 min walk
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Chula Vista Marina - ‬1 min drive
  • ‪Old Hickory Steakhouse - ‬2 min walk

About this property

Gaylord Pacific Resort & Convention Center

At Gaylord Pacific Resort & Convention Center, you'll be within a 10-minute drive of Petco Park and San Ysidro Border Crossing. After splashing around at one of the 3 outdoor pools, you can visit one of the 8 restaurants for a bite to eat, or unwind with a drink at one of the 4 bars/lounges. A poolside bar, a 24-hour fitness center, and a children's pool are other highlights. Public transportation is close by: H St Trolley Station is just 13 minutes by foot.

At a glance

DONE

Hotel size

    • 1600 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Onsite self parking (USD 45 per night; includes in/out privileges)
    • Onsite valet parking (USD 65 per night; includes in/out privileges)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 8 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Coffee shop

Traveling with children

  • Children's pool

What to do

  • Beach nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Marina nearby

Working away

  • Conference center (477000 square feet of space)

Services

  • 24-hour front desk

Facilities

  • Built in 2025
  • 24-hour fitness center
  • 3 outdoor pools
  • Full-service spa

Accessibility

  • Elevator
  • Elevator door width (inches): 32
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • High pile carpet in room

Room amenities

Be entertained

  • 65-inch flat-screen TV
  • Cable TV channels
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker

Sleep well

  • Premium bedding

Freshen up

  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Desk chair

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Dining

Old Hickory Steakhouse - Onsite steakhouse.
Growlers Sports Bar - Onsite sports bar. Open daily.
PCH Cafe & Market - Onsite café. Open daily.
Taiyo - Onsite sushi bar. Open daily.
Treo Kitchen & Bar - Onsite family restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 40 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 42 to 125 for adults, and USD 42 to 125 for children

Children & extra beds

  • Rollaway beds are available for USD 25 per night

Parking

  • Self parking costs USD 45 per night with in/out privileges
  • Valet parking costs USD 65 per night with in/out privileges
  • RV/bus/truck parking is available for an extra charge
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Gaylord Pacific Resort & Convention Center Hotel
Gaylord Pacific Resort & Convention Center Chula Vista
Gaylord Pacific Resort & Convention Center Hotel Chula Vista

Frequently asked questions

Is there a pool at Gaylord Pacific Resort & Convention Center?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Gaylord Pacific Resort & Convention Center?

Sorry, pets aren't allowed.

Is parking offered on site at Gaylord Pacific Resort & Convention Center?

Yes. Self parking costs USD 45 per night. Valet parking costs USD 65 per night. RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Gaylord Pacific Resort & Convention Center?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Check-out time is noon.

Is there an onsite casino at Gaylord Pacific Resort & Convention Center?

No, this hotel doesn't have a casino, but Caliente Racetrack Casino (14-min drive) is nearby.

What is there to do at Gaylord Pacific Resort & Convention Center and nearby?

Have fun with nearby activities like boat tours, fishing, and hiking. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Gaylord Pacific Resort & Convention Center also has 4 bars and a 24-hour fitness center.

Are there restaurants at or near Gaylord Pacific Resort & Convention Center?

Yes, there are 8 onsite restaurants.

What's the area around Gaylord Pacific Resort & Convention Center like?

Gaylord Pacific Resort & Convention Center is a short 3-minute walk from San Diego Bay and 16 minutes' walk from Chula Vista Center.

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Reviews

Gaylord Pacific Resort & Convention Center Reviews

8.2

Very Good

9.4

Cleanliness

8.4

Amenities

8.4

Staff & service

9.0

Eco-friendliness

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was a highlight with multiple pools, a lazy river, and water slides that provided a fun experience for guests. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Nice new hotel. Loved the pools and the Growlers sports bar.
Mat, 3-night trip

10/10 Exceptional

Great place. I want to return and enjoy more the amenities of the hotel.
Stephanie, 1-night trip

10/10 Exceptional

Great property with fantastic staff!
John oganes, 2-night trip

10/10 Exceptional

Great New Brand New Hotel

Brand new hotel. The staff was perfect, the atmosphere and amenities are all TOP notch. If you have kids they'll love the 4 pools (wave pool, lazy river, water slides) and an arcade. They have a great selection of foods/restaurants. I'll be staying there again
Dondrea, 1-night trip

10/10 Exceptional

This property was beautiful and fun! My family enjoyed the pools and water slides. All the amenities were great! Very likely to visit again!
Xavier, 3-night trip

10/10 Exceptional

I had a great time attending a convention during my stay at Gaylord! The pool was great and the restaurants had great food! I would love to stay again for another business trip.
Min, 2-night trip

4/10 Fair

The property is huge and clean. The staff are
Hazem, 1-night trip

10/10 Exceptional

Clean room. Enjoyed the water park. Easy access. Very comfortable.
Jocelyn, 1-night trip

10/10 Exceptional

Amazing staff! Great hotel clean And beautiful.
Alfonso, 1-night trip

10/10 Exceptional

Very nice and very clean resort. Looked very new. Very fun for kids
Ani, 1-night trip

10/10 Exceptional

Very pretty and clean property! Kids loved the water park!
CYNTHIA, 1-night trip

10/10 Exceptional

Property is brand new and very nice area around it is vacant open parks and water; very limited lighting and could post a safety hazard.
David B, 1-night trip

8/10 Very good

Staff were very friendly and professional.
Jose, 2-night trip

10/10 Exceptional

Love this property, new and clean. Great staff, only con is weekends get packed and busy so valet takes a long time before your vehicle gets to you. Otherwise great for families with kids. This location is so new DoorDash has so much trouble finding it. Otherwise great stay.
Yer, 3-night trip

10/10 Exceptional

This resort was so nice and so much fun to bring my family! Our almost 4 year old had a blast at the water park. Lots of space in the pools + hot tub and plenty of pool chairs throughout. The room was extremely nice and extremely clean. The beds were some of the most comfortable hotel beds we’ve stayed in!! Everybody was extremely nice and helpful. We will definitely be back!
Kylie, 3-night trip

10/10 Exceptional

Loved the different pools and lazy river. The lobby is beautiful. Very clean
GLORIA, 1-night trip

8/10 Very good

Attended a convention and stayed a few days. It was beautiful and new. My son loved the pools and all the activities. The downside was that the pool opened late and closed early so I was unable to sit by the pool before or after work. The property was cashless and the food was very expensive. I guess they expect everyone to be on an unlimited expense account.
Danielle, 3-night trip

10/10 Exceptional

Nice

It is new and beautiful. Great view of the marina
Kern, 1-night trip

8/10 Very good

Great new place

Great new hotel. Still working out some kinks. Door lock wasn’t working, shampoo pump was broken, check in and check out lines were extremely long and each person had some issue that the staff didn’t know how to resolve. Not all restaurants are open yet and the rest have some limited hours. Poolside service was excellent. Overall a great place for families. Probably not for a romantic getaway since there are kids everywhere.
SHERRY, 2-night trip

10/10 Exceptional

Elliot was very helpful in resolving issues during the check in process. Other customer service reps were not so helpful and doesn’t know what they are doing.
Filomeno, 2-night trip

2/10 Poor

Overrated for the price. The tv streaming services were not working. Pool is not heated and hot tub was crowded. Food was good but overpriced, there are better restaurants and bar in the area at 3rd Ave at 1/4th of the price. It was clean, the bed was comfortable and the staff was kind.
kelvin, 2-night trip

10/10 Exceptional

The resort has been open for a little over 1-month. According to the staff, this was the first busy weekend. They did a great job, though it was clear that they were stressed to keep up. The room was surprisingly quiet - by 10pm, the conventioneers went to bed and the air conditioning was the quietest I have ever experienced. Our dinner at the Old Hickory restaurant was top notch. The staff were knowledable about all of the foods and wines. The water park is medium-sized, has a nice lazy river and wave pool. We would have loved to spend an entire day there. It felt like vegas. We will visit next year when they are in full-swing and definitely for 2-3 nights. Maybe we'll take the trolley and walk!
Atrium bar
View from south hallway window
Old Hickory Bar
Trevor, 1-night trip

4/10 Fair

The hotel was very clean and staff were friendly. We stayed for the 4th of july weekend to watch the big bay boom. The main reason to stay at the hotel was to take the kids to the pool and enjoy themselves. We didn't enjoy the pool cause the lazy river didn't move as much like the ones in vegas, i tried taking my drink in the lazy river and the staff said no drinks in the pool, because it was so busy they ran out of pina colada drinks and told us they stopped taking orders.Also, to navigate around the whole area is very difficult without being in the way. You think they would have a main stretch to walk on a main pathway to make it easy to navigate around. I really wanted to like this place but will most not return again.
Khristine, 1-night trip

8/10 Very good

This hotel was built mainly for conventions , the pools are just extra for families who are staying with the person attending the convention or seminar.There’s only limited restaurants, food wasn’t great with the price that you’re paying.Staff needs more training.There’s no exclusivity with the use of the pool facility. There’s a lot of outsiders just paying $12 I believe to be able to use the pools.So why would you pay almost $600 per night if there’s a lot of people in the pool area.It’s pretty nice and cool because it’s brand new . They should have done a better strategy for the locals and guests.
The slide by the pool area.
Mary Jane, 2-night trip

6/10 Good

I stayed at the Gaylord because I heard it was a great hotel. I liked the idea of a water park on the grounds. The advertisement said 2.3 acres of park. It in fact was very small. They had 2 adult slides, a lazy River ( inner tubes were very uncomfortable), and a wave pool. I liked that there were vest in the wave pool. All in all we were done in 30 minutes because wasn’t much to do. There was nice pool area. Our room overlooked a big dirt lot. The room itself was “ average”. Nothing that justified $500! It had a fridge and a nice TV. I did like the double sink. There was an iron & ironing board. No robes or slippers ( which I’d expect spending that much money)!!! A huge coffee stain on the floor so clearly it hadn’t been cleaned. There were a few restaurants on the grounds. The sports bar was nice. Seemed to be where everyone was. We didn’t try the food but did go in to check it out. The self parking was awful. If you have elderly or someone who can’t walk long distances you better drop them off in the front. Parking is far and it is a long walk to get back to the hotel. Carrying luggage going back to the was not fun. Vallet was $65 so we self parked. The hotel sits on the marina. It’s walking distance and you can rent bikes. But Sorry I would never go back. So many SD hotels. I expected so much more for the price I paid to stay here. Other than the water park there’s nothing to do. I had on the few features they had but they need more slides “ my opinion” .
Daracia, 1-night trip