I have tried to get in touch with someone but can’t speak with an actual person, I made our reservation online, but on the night we arrived, I was asked to pay $50.00, I don’t know what that was for, also the room was in the 1st floor, our neighbors was very noisy, and also it was as if the washer room was also close to our room and we hear it all night long, not a very relaxing stay at all. Please let me know why I had to pay an extra fifty dollars the night we arrived