At Hotel Ciudad de Ponferrada, experience upscale comfort in a serene setting. Enjoy the garden's tranquility, grab a coffee at the cafe, or unwind with dry cleaning services and 2 bars on site. With free self-parking and meeting rooms available for guests to stay connected.
Hotel Ciudad de Ponferrada, Ascend Hotel Collection
Hotel Ciudad de Ponferrada, Ascend Hotel Collection is a great choice for a stay in Ponferrada. You can relax with a drink at one of the 2 bars/lounges, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights include a terrace and a garden.
Languages
English, French, Spanish
At a glance
DONE
Hotel size
111 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 7:30 AM–10:30 AM
2 bars/lounges
Restaurant
Coffee shop
Room service (limited hours)
Working away
Business center
Meeting rooms
Computer station
Conference center
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
40-inch TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Rainfall showerhead
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 13 per person
Policies
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Celuisma Ponferrada
Hotel Celuisma Ponferrada
Hotel Ciudad Ponferrada
Ciudad Ponferrada
Hotel Ciudad de Ponferrada
Hotel Faranda Express Ciudad de Ponferrada
Hotel Ciudad de Ponferrada, Ascend Hotel Collection Hotel
Hotel Ciudad de Ponferrada, Ascend Hotel Collection Ponferrada
Frequently asked questions
Does Hotel Ciudad de Ponferrada, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, Hotel Ciudad de Ponferrada, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Ciudad de Ponferrada, Ascend Hotel Collection?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Ciudad de Ponferrada, Ascend Hotel Collection?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Ciudad de Ponferrada, Ascend Hotel Collection?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Hotel Ciudad de Ponferrada, Ascend Hotel Collection and nearby?
Hotel Ciudad de Ponferrada, Ascend Hotel Collection has 2 bars and a garden.
Are there restaurants at or near Hotel Ciudad de Ponferrada, Ascend Hotel Collection?
Yes, there's an onsite restaurant.
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Hotel Ciudad de Ponferrada, Ascend Hotel Collection Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
7.2/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10
Hicimos una noche en pareja, descansamos espectacular, la cama xxl , comoda, limpieza, silencioso,y atencion rapida y profesional
NILDA BEATRIZ
1-night trip
10/10
Hotel muy agradable
Jose
1-night trip
8/10
Hotel cómodo y limpio pero por ejemplo en mi habitación no funcionaba bien la calefacción. Y el personal un poco justito
Fco Javier
1-night trip
4/10
Cama de muelles incómoda, restaurante de muy mala calidad, hotel en invierno extremadamente frío en las estancias.
Verified traveler
1-night trip
6/10
Domenico
2-night trip
8/10
El hotel está bastante bien, pero no tiene fácil el acceso, pues el coche no puede acercarse al hotel, está alejado más de 50 metros de la calle más próxima a la entrada y no tiene zona reservada para dejar el coche mientras se bajan las maletas y se efectúa la entrada.
Francisco
2-night trip
10/10
Nice Stay
Paola
1-night trip
8/10
Raúl
1-night trip
8/10
Ruth
3-night trip
8/10
Hotel nuevo, personal muy amable. Es un 4 estrellas de las de ahora, en realidad es un 3 estrellas. En la zona nueva.de la ciudad, 30 minutos andando al centro histórico.
juan Sebastián
1-night trip
10/10
Patricia
1-night trip
8/10
David
1-night trip
10/10
Unfortunatly cafe only opens at 18.00 and no food served till 20.00.
Eric
1-night trip
8/10
Todo correcto.
MARIA BELEN
1-night trip
8/10
Raúl
1-night trip
10/10
Hotel cómodo, nuevo, con todos los servicios disponibles. Recepcionistas agradables, cama muy cómoda y grande, asemas de amplias habitaciones.
Altamente recomendado
Noelia
1-night trip
8/10
Antonio
2-night trip
10/10
Mercedes
1-night trip
8/10
Hotel nuevo con trato del personal agradable y bueno, habitacion amplia y cómoda, está en la zona nueva de ponferrada al lado contrario del casco antiguo, en la zona un centro comercial y algún bar, restaurante el que encontramos para comer a 15 minutos caminando ya que el del hotel abre de 18 a 23 para cena, pero la estancia ha sido buena
María Virtudes
2-night trip
8/10
Verified traveler
1-night trip
10/10
Gostei muito... quarto muito confortável e hotel muito bonito...
Rui
1-night trip
8/10
Instalaciones muy cuidadas
Daniel
2-night trip
8/10
Ideal para alojarse retirado del centro. Personal muy amable. Habitación amplia y cómoda. Espacios comunes amplios. Parking disponible gratuito.
Josep Maria
1-night trip
8/10
EN GENERAL TODO CORRECTO...EL EDIFICIO NUEVO BUENA UBICACION...PERSONAL CORRECTO...BIEN...EXCEPTO LOS COLCHONES NO SE SI ES GERERAL...PERO LOS QUE NOS TOCARON FATAL...PARA MI NO ESTABAN EN CONDICIONES...SUPER BLANDOS...DOLOR DE ESPALDA AL DIA SIGUIENTE TANTO YO COMO MI ESPOSA...NO ESTABAN A LA ALTURA...LO SIENTO.