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The One

4.0 star property
City-center aparthotel within walking distance of Scotiabank Arena

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Photo gallery for The One

Premium Apartment | Property grounds
Business Apartment | Pool
Classic Apartment | Individually decorated, individually furnished, laptop workspace
Classic Apartment | Individually decorated, individually furnished, laptop workspace
Executive Apartment | Interior
The One offers a great location, putting you within just a 10-minute walk of Scotiabank Arena and Ripley's Aquarium of Canada. Apartments feature bonuses like kitchens and washers/dryers, along with balconies and flat-screen TVs. The property is just a short walk to public transportation: Queens Quay West at Harbourfront Centre Stop is 5 minutes and Queens Quay Ferry Docks Terminal Stop is 7 minutes.
VIP Access

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Lounge area
  • Parking available
  • Laundry facilities
  • Non-smoking
  • Kitchen

Main amenities (7)

  • 20 smoke-free apartments
  • Daily housekeeping
  • Self parking
  • Spa services
  • Terrace
  • Air conditioning
  • Self-serve laundry

Feel at home (6)

  • Kitchen
  • Private bathroom
  • Separate sitting area
  • Terrace
  • Daily housekeeping
  • Washer/dryer

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Junior Apartment

Individually decorated, individually furnished, laptop workspace

Junior Apartment

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 700 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Business Apartment

Business Apartment | Individually decorated, individually furnished, laptop workspace

Business Apartment

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 650 sq ft
  • 1 bedroom
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Exclusive Apartment

Exclusive Apartment | Individually decorated, individually furnished, laptop workspace

Exclusive Apartment

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 600 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Individually decorated, individually furnished, laptop workspace

Deluxe Apartment

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 499 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Apartment

Individually decorated, individually furnished, laptop workspace

Family Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 599 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Gallery Apartment

Gallery Apartment | Individually decorated, individually furnished, laptop workspace

Gallery Apartment

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 599 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Design Apartment

Design Apartment | Individually decorated, individually furnished, laptop workspace

Design Apartment

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 499 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 8
  • 3 Double Beds and 1 Double Sofa Bed

View all photos for Elite Apartment

Individually decorated, individually furnished, laptop workspace

Elite Apartment

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 800 sq ft
  • 2 bedrooms
  • 1.5 bathrooms
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Apartment

Premium Apartment | Individually decorated, individually furnished, laptop workspace

Premium Apartment

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 1076 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 10
  • 3 Queen Beds, 1 Double Sofa Bed and 1 Twin Futon

View all photos for City Apartment

City Apartment | Individually decorated, individually furnished, laptop workspace

City Apartment

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Apartment

Classic Apartment | Individually decorated, individually furnished, laptop workspace

Classic Apartment

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 500 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Honeymoon Apartment

Honeymoon Apartment | Individually decorated, individually furnished, laptop workspace

Honeymoon Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 500 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Club Apartment

Club Apartment | Lobby

Club Apartment

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 600 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Individually decorated, individually furnished, laptop workspace

Luxury Apartment

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 Double Sofa Bed and 1 Twin Futon

View all photos for Economy Apartment

Economy Apartment | Individually decorated, individually furnished, laptop workspace

Economy Apartment

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 599 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Apartment

Standard Apartment | Individually decorated, individually furnished, laptop workspace

Standard Apartment

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 599 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Executive Apartment

Executive Apartment | Individually decorated, individually furnished, laptop workspace

Executive Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 650 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Apartment

Individually decorated, individually furnished, laptop workspace

Comfort Apartment

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 499 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Presidential Apartment

Presidential Apartment | Individually decorated, individually furnished, laptop workspace

Presidential Apartment

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 1200 sq ft
  • 3 bedrooms
  • 5 bathrooms
  • City view
  • Sleeps 7
  • 3 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Map
14 York St, Toronto, ON, M5J 0B1

What's nearby

  • Scotiabank Arena - 4 min walk - 0.4 km
  • Ripley's Aquarium of Canada - 5 min walk - 0.5 km
  • CN Tower - 7 min walk - 0.6 km
  • Metro Toronto Convention Centre - 7 min walk - 0.7 km
  • Rogers Centre - 8 min walk - 0.7 km

Getting around

  • Billy Bishop Toronto City Airport (YTZ) - 9 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 29 min drive
  • Exhibition Station - 5 min drive
  • Union Station - 7 min walk
  • Bloor Station - 11 min drive
  • Queens Quay West at Harbourfront Centre Stop - 5 min walk
  • Queens Quay Ferry Docks Terminal Stop - 7 min walk
  • Queens Quay West at Rees St West Side Stop - 8 min walk

Restaurants

  • ‪McCafé - ‬5 min walk
  • ‪Aroma Espresso Bar - ‬2 min walk
  • ‪Steam Whistle Brewing - ‬5 min walk
  • ‪Uncle Tetsu's Japanese Cheesecake - ‬5 min walk
  • ‪BeaverTails - ‬5 min walk

About this property

The One

The One offers a great location, putting you within just a 10-minute walk of Scotiabank Arena and Ripley's Aquarium of Canada. Apartments feature bonuses like kitchens and washers/dryers, along with balconies and flat-screen TVs. The property is just a short walk to public transportation: Queens Quay West at Harbourfront Centre Stop is 5 minutes and Queens Quay Ferry Docks Terminal Stop is 7 minutes.

Languages

English, Spanish
VISIBILITY

At a glance

Property size

    • 20 apartments

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
    • Minimum check-in age: 25
    • Check-out time is 11:00 AM

Special check-in instructions

    • There is no front desk at this property
    • Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • A virtual front desk provides assistance to guests
    • Guests are recommended to download the property's keycafe mobile app before check-in

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 25

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Covered onsite self parking (CAD 20 per night; includes in/out privileges)

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Massages
  • Spa services

Internet

  • Free WiFi, with speed of 50+ Mbps

Parking and transportation

  • Covered self parking on site (CAD 20 per night; includes in/out privileges)

Kitchen

  • Refrigerator (full size)
  • Microwave
  • Cookware/dishes/utensils
  • Electric kettle
  • Coffee/tea maker

Dining

  • Dining table

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower/tub combination
  • Shampoo
  • Hair dryer
  • Free toiletries
  • Towels provided
  • Toilet paper
  • Soap

Living spaces

  • Sitting area

Entertainment

  • 50-inch flat-screen TV with digital service

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Washer/dryer
  • Laundry facilities
  • Laundry detergent

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 48
  • Hardwood flooring in room
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Chef
  • Window screens
  • Iron/ironing board
  • Blackout drapes/curtains
  • In-room massages
  • Virtual front desk
  • Local meal delivery service
  • Restaurant dining guide
  • Champagne service

Location highlights

  • Near the boardwalk/promenade
  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 rooms
  • Individually decorated
  • Individually furnished
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Cleaning fee: CAD 90 per accommodation, per stay (varies based on length of stay)

Optional extras

  • Housekeeping is offered for an extra charge of CAD 100 per day

Parking

  • Covered self parking costs CAD 20 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Property Registration Number R57-4918293

Also known as

The One Toronto
The One Aparthotel
The One Aparthotel Toronto

Frequently asked questions

Are pets allowed at The One?

Sorry, pets aren't allowed.

Is parking offered on site at The One?

Yes. Self parking costs CAD 20 per night.

What are the check-in and check-out times at The One?

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM. Check-out time is 11:00 AM.

What is there to do at The One and nearby?

The One has spa services.

Does The One have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a coffee maker, cookware, and a refrigerator.

Does The One have any outdoor private spaces?

Yes, each apartment features a balcony.

What's the area around The One like?

The One is in Downtown Toronto, a short 5-minute walk from Queens Quay West at Harbourfront Centre Stop and 4 minutes' walk from Scotiabank Arena.

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The One Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Was perfect for a couple with walking distance to many dining and bar options
LISA, 1-night trip

10/10 Exceptional

It has a bug porch and it has a perfect amount of space with all things included and has a beautiful home feeling. Very fun and comfortable place to stay.
Abdul Hakim, 1-night trip

10/10 Exceptional

Place was fantastic with amazing views.
MIKE, 1-night trip

4/10 Fair

Don’t trust the description of booking
I booked a 3 bedroom apartment. I was given a 2 bedroom apartment where the 3rd bedroom was a closet with a futon and curtains for the door.
Tammie, 3-night trip

10/10 Exceptional

Great views
Great views and close to everything. Was happy with the place
Courtney, 1-night trip

10/10 Exceptional

We really enjoyed our stay. Everything was laid out so we did not need to ask any questions. Thank you this made our experience very enjoyable and relaxing. Me may do it again😀
Laurie, 1-night trip

10/10 Exceptional

The stay here was very comfortable, clean and safe. The views were extremely beautiful and made the entire stay memorable. The owner was VERY communicative and helpful when needed. Pretty impressed and would definitely stay here again
Sarah Anne, 1-night trip

8/10 Very good

Comfortable and close to where I needed to be. The communication with Expedia was a bit of a challenge as they tried to move me a few times, but landed in the right spot at the end.
Jared, 3-night trip

8/10 Very good

Great location, unit is sort of beat up and rough around the edges. Was fine for 2 nights of events in downtown Toronto.
Sheena, 2-night trip

6/10 Good

Okay if you can get past the difficulties
Check-in was a mess, requiring contact with Hotels.com to resolve because of communications failures by the property. The VIP status was not acknowledged by the property, with poor communication in any case, making it unclear why they are allowed to feature VIP perks on their listing. Balcony locked.
Peter, 5-night trip

2/10 Poor

Be aware! It’s NOT a hotel. The communication was only through Expedia chat box. The phone number provided was useless. It would not reach anyone. The worst part was we were not allowed to get back our forgotten item.

6/10 Good

Property ended up being slightly different the ad. For example ad clearly leads with a balcony, but there was none.
Scott, 2-night trip

8/10 Very good

Great location. Super close to train and be a stations. Th unit was clean, but VERY dated as is most of the building. The kitchen cabinets were really rough looking as well as carpet in bedroom and busted transition strip in floor. It doesn’t look anything like the pictures they display. The balcony is the size of a cruise ship balcony. They did have a free parking spot dedicated to the unit. Again very clean so I could overlook items for my short stay.
Mackenzie, 2-night trip

4/10 Fair

Not as advertised
We booked for 2 rooms with a king bed in each and a pull out sofa, so there would be comfortable bed options for a family of four adults. The unit had 2 rooms, but there was only a double bed in each. The living room had a sofa, but it did not convert to a bed. When we contacted the property, they sent someone up to install a blow up mattress. There was insufficient toilet tissue, no hairdryer (although listed), pillows that smelled of BO in one of the bedrooms, a tear in the sofa cushion, and a leftover used tissue and hair tie in the sofa. When contacted, the property tried to be helpful. The experience was not as advertised and we were left with the feeling that we didn’t get what we paid for.
Carole M, 2-night trip

4/10 Fair

Not what we paid for! Beware!
I will never stay at this property again. The managers use a "bait and switch" to get you to pay for a nice-looking unit on their website and then claim it is no longer available and give you an "upgrade"! We were looking forward to a city view for our romantic getaway and instead looked into another building and could not even go outside because the deck was not shovelled. We would have preferred the balcony that we paid for on the website. The building was under renovation and, therefore, was noisy and dusty, with light bulbs hanging from the ceiling in the hallways and construction noises preventing us from sleeping in and relaxing. The management did send us pictures of the unit but DID NOT mention the construction and the pictures showed a view we did not have. We also couldn't access the advertised spa. We tried to contact the booking agency by text, phone, email and through the Hotels.com website asking for a partial refund as this is not what we paid for. Unfortunately, we heard nothing back. This is an atrocious business practice! The place did provide coffee and shampoo, etc., in the washrooms, but the furniture was broken, and the beds were smaller than what we paid for. Overall, it was a rip-off, and the management did not communicate when we expressed disappointment.
Gordon, 3-night trip

8/10 Very good

Thumbs up
Good location, great room
2-night trip

8/10 Very good

Craig, 2-night trip

10/10 Exceptional

it was an amazing stay. Very close to the Scotia Centre which was great. Would stay here again in a heart beat.
eric, 2-night trip

8/10 Very good

Conway, 3-night trip

8/10 Very good

Appartement. Bien situé
Marie-pierre, 3-night trip

8/10 Very good

Lynda, 5-night trip

10/10 Exceptional

Brian, 3-night trip

2/10 Poor

Earl, 1-night trip

2/10 Poor

Anna, 1-night trip

10/10 Exceptional

Merci
Nicola, 3-night trip