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Otter Hotel

4.0 star property
Mountain hotel with restaurant, near Banff Centre for Arts and Creativity

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Photo gallery for Otter Hotel

Rooftop pool
Lobby sitting area
Superior King Suite | In-room safe, free WiFi, bed sheets
Breakfast and dinner served
Lobby sitting area
When you stay at Otter Hotel, you'll be just a 5-minute drive from Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Guests can visit the fitness center for a workout or grab a bite to eat at Good Folk, which serves breakfast and dinner. Also, Banff Centre for Arts and Creativity and Upper Hot Springs are within a short drive.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Electric vehicle charging point
  • Non-smoking
  • Air conditioning

Main amenities (8)

  • Daily housekeeping
  • Restaurant
  • 2 hot tubs
  • Fitness center
  • 24-hour front desk
  • Lobby fireplace
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
$232 nightly
The total price is $253
Oct 13 - Oct 14
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 19 - Sep 20
Check availability for tonight Sep 19 - Sep 20

Tomorrow

Sep 20 - Sep 21
Check availability for tomorrow Sep 20 - Sep 21
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Rainfall showerhead
Bathrobes
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Mountain View

Superior Room, 1 King Bed, Balcony, Mountain View | In-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed, Balcony, Mountain View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Rainfall showerhead
Bathrobes
  • 290 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Hotel Room 2 Queen Beds

Hotel Room 2 Queen Beds | In-room safe, free WiFi, bed sheets

Hotel Room 2 Queen Beds

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Rainfall showerhead
Bathrobes
Coffee/tea maker
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | In-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Rainfall showerhead
Bathrobes
  • 274 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain View King Suite

Mountain View King Suite | In-room safe, free WiFi, bed sheets

Mountain View King Suite

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Rainfall showerhead
Bathrobes
  • 320 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Queen Beds, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Rainfall showerhead
Bathrobes
  • 288 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Suite

Superior King Suite | In-room safe, free WiFi, bed sheets

Superior King Suite

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Rainfall showerhead
Bathrobes
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is $217
Oct 14 - Oct 15
Total with taxes and fees
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About the neighborhood

Map
1000 600 Banff Ave, Banff, AB, T1L1H8

What's nearby

  • Banff National Park Information Centre - 16 min walk - 1.4 km
  • Banff Lake Louise Tourism Bureau - 18 min walk - 1.5 km
  • Banff Centre for Arts and Creativity - 18 min walk - 1.6 km
  • Tunnel Mountain - 7 min drive - 1.4 km
  • Fairmont Banff Springs Bowling Centre - 7 min drive - 3.1 km

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 20 min walk

Restaurants

  • ‪A&W Canada - ‬2 min walk
  • The Canadian Brewhouse
  • ‪Good Earth Coffeehouse - ‬16 min walk
  • ‪The Old Spaghetti Factory - ‬18 min walk
  • Park Distillery + Restaurant

About this property

Otter Hotel

When you stay at Otter Hotel, you'll be just a 5-minute drive from Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Guests can visit the fitness center for a workout or grab a bite to eat at Good Folk, which serves breakfast and dinner. Also, Banff Centre for Arts and Creativity and Upper Hot Springs are within a short drive.

At a glance

DONE

Hotel size

    • 174 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski area nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • Fireplace in lobby
  • Fitness center
  • 2 hot tubs

Accessibility

  • Elevator
  • Elevator door width (inches): 42

Room amenities

Be entertained

  • 50-inch TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Good Folk - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 30 per pet, per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Otter Hotel Hotel
Otter Hotel Banff
Otter Hotel Hotel Banff

Frequently asked questions

Are pets allowed at Otter Hotel?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 30 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Otter Hotel?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Otter Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Otter Hotel and nearby?

During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and mountain biking. Soothe your senses in one of the 2 hot tubs or enjoy the use of a fitness center.

Are there restaurants at or near Otter Hotel?

Yes, there's an onsite restaurant, Good Folk.

What's the area around Otter Hotel like?

Otter Hotel is a short 19-minute walk from Banff Centre for Arts and Creativity and 20 minutes' walk from Bow River.

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Reviews

Otter Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities

What guests liked

  • The hot tubs offered a great experience with amazing views and were a highlight of the stay. (81 reviews)
  • The hot pools were great, relaxing, and offered a wonderful view. (54 reviews)
  • The hot tub and sauna were a highlight, offering a relaxing experience with beautiful views. (18 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Awesome!

Good food and clean hotel.
Hyun jin, 1-night trip

10/10 Exceptional

Wonderful stay. Room was very clean. Staff were so friendly.
Andie, 5-night trip

10/10 Exceptional

Booked another stay already

Incredibly clean, wonderfully comfortable bed, not noisy, and really helpful staff. The bus is close by to and from downtown easily, but we often enjoyed the 15 min walk to and after dinner back to the hotel.
Katherine, 3-night trip

10/10 Exceptional

Beautiful hotel!

Lovely hotel, all the amenities we needed!
Benjamin, 4-night trip

10/10 Exceptional

Don't hesitate. Book it!

Clean room, great pour over coffee, central location with complimentary bus pass. Only a 20 minute walk into downtown banff if you didnt want to bus it. The rooftop jacuzzi and lounge area was fantastic. The hotel's restaurant was the best food i had in Banff. Would definitely stay again. Loved it!
Lisa, 3-night trip

8/10 Very good

Great stay & location!
Jamie, 2-night trip

10/10 Exceptional

Beautiful property, well maintained, nice friendly front desk staff, great coffee.
Vineeta, 4-night trip

10/10 Exceptional

Perfect place

Awesome experience
Pavan, 1-night trip

10/10 Exceptional

Awesome hotel

Loved this hotel! Super clean, rustic, friendly staff, amazing restaurant, great location. a bit pricey.
Ruchi, 1-night trip

10/10 Exceptional

Well managed property - friendly and courteous staff- great food - convenient location - excellent facility.
Anup, 4-night trip

10/10 Exceptional

Lovely newer hotel with a great restaurant and superior service.
Tony, 2-night trip

10/10 Exceptional

Beautiful new hotel
Antonio, 3-night trip

10/10 Exceptional

Room very clean, and in hotel restaurant turned out to be be the best bites in town.
Timothy, 3-night trip

6/10 Good

Nice but some rooms not

The view was very lacking for what was advertised. Our balcony faced the back side of the grease collection. Otherwise was clean comfortable but very small. The facilities were very nice just our room was disappointing.
Kim, 2-night trip

10/10 Exceptional

Très satisfait de notre choix d’hôtel.
Annie, 2-night trip

10/10 Exceptional

Front desk staff was very helpful in planning our stay and had lots of great recommendations. Hotel was clean and quiet, and the restaurant made the best breakfast I've ever had.
John, 1-night trip

10/10 Exceptional

Everything was amazing: the food, staff, convenience of everything, the size of the rooms, and so much more. Would definitely stay there again.
consuelo, 5-night trip

10/10 Exceptional

We stayed for 4 days and it was very enjoyable.
Amir, 4-night trip

10/10 Exceptional

New hotel, great cafe next door, lovely views and amenities
Jonathan, 2-night trip

10/10 Exceptional

Great stay. Good staff.
harkeerat, 3-night trip

10/10 Exceptional

Great place and friendly professional staff. Restaurant is excellent. The chef is wonderful
Cyril, 2-night trip

10/10 Exceptional

Great property with amazing views
Kaleb, 1-night trip

10/10 Exceptional

Amazing hotel, has rooftop hot tub
Sophie, 2-night trip

10/10 Exceptional

Excellent property - overall amenities from room, food and convenient access to the neighboring company owned property was a winner..
Gary, 3-night trip

10/10 Exceptional

The view from our room balcony was stunning. Staffs are friendly & helpful. We recommend this hotel.
MA GERMELINA, 4-night trip