At Holiday Inn Express Hotel & Suites Malone, an IHG Hotel, warm hospitality meets modern convenience. Relax in the spa tub or get moving at the gym while staying connected with free in-room WiFi and convenient business center. Guests rave about the helpful staff.
Franklin County Visitors Bureau - 2 min drive - 1.9 km
Malone Memorial Recreation Park - 4 min drive - 3.0 km
Malone Golf Club - 8 min drive - 6.2 km
Titus Mountain Family Ski Center - 19 min drive - 15.2 km
Akwesasne Mohawk Casino - 36 min drive - 44.7 km
Getting around
Massena, NY (MSS-Massena Intl.) - 47 min drive
Restaurants
McDonald's - 4 min walk
The Pines - 6 min drive
Bokies - 4 min drive
La Pizza - 2 min drive
KFC - 7 min walk
About this property
Holiday Inn Express Hotel & Suites Malone by IHG
Holiday Inn Express Hotel & Suites Malone by IHG is a great choice for a stay in Malone. Guests can relax at the hot tub, work out at the fitness center, or grab a bite to eat at the coffee shop/cafe. Fellow travelers say great things about the helpful staff.
At a glance
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Hotel size
81 rooms
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Arriving/Leaving
Check-in time starts at 3:00 PM
Check-out time is 11 AM
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Special check-in instructions
Front desk staffed during limited hours
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
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Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
Property amenities
Food and drink
Free continental breakfast
Restaurant
Coffee shop
Working away
Business center
Meeting room
Services
Front desk (limited hours)
Dry cleaning/laundry services
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness center
An indoor pool
Hot tub
At least 10% of profits reinvested in community & sustainability
No plastic drinking straws
Accessibility
Braille/raised signage
Assistive listening devices available
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Fees & policies
Policies
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Hotel Malone
Holiday Inn Express Malone
Holiday Inn Express Hotel And Suites Malone
Holiday Inn Express Hotel Suites Malone
Frequently asked questions
Does Holiday Inn Express Hotel & Suites Malone by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express Hotel & Suites Malone by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Hotel & Suites Malone by IHG?
Yes, there's an indoor pool.
Are pets allowed at Holiday Inn Express Hotel & Suites Malone by IHG?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Express Hotel & Suites Malone by IHG?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Malone by IHG?
You can check in starting at 3:00 PM. Check-out time is 11 AM.
What is there to do at Holiday Inn Express Hotel & Suites Malone by IHG and nearby?
Holiday Inn Express Hotel & Suites Malone by IHG has an indoor pool and a hot tub, as well as a fitness center.
Are there restaurants at or near Holiday Inn Express Hotel & Suites Malone by IHG?
Yes, there's an onsite restaurant.
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Reviews
Holiday Inn Express Hotel & Suites Malone by IHG Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.6
Location
9.4
Staff & service
9.2
Eco-friendliness
9.4
Property conditions & facilities
What guests liked
Breakfast options were warm, varied, and plentiful with many options to choose from. (12 reviews)
The hot tub was a welcome addition, with many guests enjoying its presence and convenience. (7 reviews)
The pool area was great, with many guests enjoying the hot tub and pool. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Bed
Bathroom
Location
Breakfast
Cleanliness
Food
Shower
Reviews
10/10 Exceptional
Apr 10, 2025
Good hotel to stay for couple days.
Viktor
Viktor, 2-night trip
8/10 Very good
May 11, 2025
It’s was nice clean hotel and quiet
Lashawn
Lashawn, 1-night trip
8/10 Very good
May 4, 2025
Always stay there when visiting family big differences from the city
Travis
Travis, 2-night trip
10/10 Exceptional
Jun 16, 2025
Location and staff
John
John, 3-night trip
10/10 Exceptional
May 20, 2025
Really liked that the hot tub and pool was available
Rosa
Rosa, 1-night trip
10/10 Exceptional
Jan 25, 2025
Enjoyed my stay felt very safe
Giselle
Giselle, 1-night trip
8/10 Very good
Dec 9, 2024
This is an excellent hotel choice if you're flying out of the Albany airport.
Melissa
Melissa, 1-night trip
10/10 Exceptional
Jul 26, 2024
Always nice staying here.
Billy
Billy, 1-night trip
10/10 Exceptional
Apr 22, 2024
Clean, beautiful hotel with friendly staff!
Lydia
Lydia, 3-night trip
10/10 Exceptional
Feb 21, 2025
Enoyed my stay tremendously.
Michael
Michael, 1-night trip
6/10 Good
Apr 30, 2025
Rate was wsy too expensive for an average hotel
Jesse
Jesse, 1-night trip
10/10 Exceptional
Nov 8, 2024
Very clean breakfast room and fully stacked options like always at this particular Holiday Inn
Martin
Martin, 1-night trip
8/10 Very good
Sep 2, 2024
i enjoyed my stay the hotel is very clean the stuff is amazing especially there is a girl responsible for the breakfast she’s very helpful and active
maya
maya, 1-night trip
10/10 Exceptional
Sep 2, 2024
Very clean, excellent staff
Andrea
Andrea, 1-night trip
8/10 Very good
Jul 27, 2024
Needed a place quickly and it was perfect
Mary
Mary, 1-night trip
8/10 Very good
Apr 16, 2025
Great stay with 5 other families, while skiing at Titus Mountain. Kids enjoyed the pool, the breakfast, and we really appreciated that the staff let us use the conference room each evening to play board games with our large group. Would return!
Dayna
Dayna, 4-night trip
10/10 Exceptional
Nov 29, 2023
Great place to stay in Malone
Lars
Lars, 1-night trip
6/10 Good
Aug 5, 2024
Very friendly and accommodating staff
Jeff
Jeff, 1-night trip
10/10 Exceptional
Nov 5, 2022
Nice place to stay I was there for 2 weeks the personnel is friendly
Julio
10/10 Exceptional
Aug 15, 2024
Nice spot
Randy
Randy, 2-night trip
10/10 Exceptional
Jan 16, 2023
LOVE LOVE LOVE this Hotel, great place to stay, great service, great breakfast! Awesome hot tub and pool! Def will be back for more stays!
Kasi
Kasi, 1-night trip
8/10 Very good
May 29, 2023
I do recommend
The room was clean and the check in and check out staff were friendly. I would recommend this hotel and stay there again.
PATRICIA
PATRICIA, 1-night trip
10/10 Exceptional
Sep 26, 2023
Very comfortable beds.
Billy
Billy, 1-night trip
10/10 Exceptional
Aug 20, 2024
Checking in was easy and lathe room was clean and comfortable. Lots of dining near by. Kids loved the swimming pool and jacuzzi