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Iberostar Waves Quetzal - All Inclusive

Luxury beachfront resort with spa, near Quinta Avenida

Choose dates to view prices

Where to?

Dates

September 2025

21

October 2025

Aerial view

Property video

4 outdoor pools, pool umbrellas, sun loungers

Theater show

8 restaurants, lunch, dinner served; Japanese cuisine

Overview
Rooms
Location
Policies

Experience Iberostar Waves Quetzal - All Inclusive, where sun-kissed days meet luxurious nights. Unwind on the white sand beach with a rejuvenating massage or explore 8 restaurants serving Japanese cuisine and more. Yoga classes at the gym and activities like kayaking keep you active, while multilingual staff ensure your stay is seamless.

VIP Access

Very good

Popular amenities

Connecting rooms available
Bar
Non-smoking
Free parking

Main amenities (12)

Daily housekeeping
On the beach
8 restaurants and 3 poolside bars
7 bars/lounges
Full-service spa
4 outdoor pools
Free children's club
Free supervised childcare
Fitness center
Sauna
Steam room
Beach umbrellas

Feel at home (6)

Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on site
Connecting/adjoining rooms available
Television

Room options

Check availability for these dates

Tonight

Sep 21 - Sep 22

Tomorrow

Sep 22 - Sep 23

All rooms

1 bed

2 beds

3+ beds

Showing 37 of 37 rooms

Balcony

Premium Room (Near Pool)

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Ceiling fan

Blackout drapes/curtains

Premium bedding

377 sq ft
Sleeps 1
2 Double Beds OR 1 King Bed

Balcony

Premium Room (Near Beach)

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Premium bedding

377 sq ft
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed

View from room

Premium Room (Promo)

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Ceiling fan

Blackout drapes/curtains

Premium bedding

377 sq ft
Sleeps 1
2 Double Beds OR 1 King Bed

1 bedroom, premium bedding, down comforters, free minibar

Last room available

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Ceiling fan

Blackout drapes/curtains

Premium bedding

377 sq ft
Sleeps 1
1 Double Bed OR 1 King Bed

Terrace/patio

Junior Suite, Oceanfront

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Premium bedding

409 sq ft
1 bedroom
Ocean view
Sleeps 1
2 Double Beds OR 1 King Bed

View from room

Premium Room

Very good

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Ceiling fan

Blackout drapes/curtains

Premium bedding

377 sq ft
Sleeps 1
2 Double Beds OR 1 King Bed

Balcony

Premium Room (Near Pool)

Very good

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Ceiling fan

Blackout drapes/curtains

Premium bedding

377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, premium bedding, down comforters, free minibar

Penthouse, 2 Bedrooms, Oceanfront (Suite)

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Ceiling fan

2 bedrooms

Premium bedding

2 bedrooms
Sleeps 4
2 Double Beds and 1 King Bed

Terrace/patio

Junior Suite, Oceanfront

Excellent

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Premium bedding

409 sq ft
1 bedroom
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite | 1 bedroom, premium bedding, down comforters, free minibar

Junior Suite

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Premium bedding

409 sq ft
1 bedroom
Sleeps 4
1 King Bed

View from room

Premium Room

Very good

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Ceiling fan

Blackout drapes/curtains

Premium bedding

377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Beach/ocean view

Junior Suite, Oceanfront (Beach Access)

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Premium bedding

409 sq ft
1 bedroom
Beach view
Sleeps 4
1 King Bed OR 2 Double Beds

1 bedroom, premium bedding, down comforters, free minibar

Premium Room (Tropical View)

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Ceiling fan

Blackout drapes/curtains

Premium bedding

377 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

View from room

Premium Room (Promo)

Wonderful

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Ceiling fan

Blackout drapes/curtains

Premium bedding

377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, premium bedding, down comforters, free minibar

Premium Room (Tropical View)

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Ceiling fan

Blackout drapes/curtains

Premium bedding

377 sq ft
Sleeps 1
1 King Bed OR 2 Double Beds

1 bedroom, premium bedding, down comforters, free minibar

Last room available

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Ceiling fan

Blackout drapes/curtains

Premium bedding

377 sq ft
Sleeps 4
1 Double Bed OR 1 King Bed

1 bedroom, premium bedding, down comforters, free minibar

Premium Room

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Ceiling fan

Blackout drapes/curtains

Premium bedding

377 sq ft
Sleeps 3
1 King Bed

Balcony

Premium Room (Near Beach)

Wonderful

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Ceiling fan

Blackout drapes/curtains

Premium bedding

377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, premium bedding, down comforters, free minibar

Penthouse, 2 Bedrooms, Oceanfront (Suite)

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Ceiling fan

2 bedrooms

Premium bedding

2 bedrooms
Sleeps 1
2 Double Beds and 1 King Bed

1 bedroom, premium bedding, down comforters, free minibar

Premium Room, Accessible

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Ceiling fan

Blackout drapes/curtains

Premium bedding

377 sq ft
Sleeps 1
1 King Bed

Beach/ocean view

Junior Suite, Oceanfront (Beach Access)

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Premium bedding

409 sq ft
1 bedroom
Beach view
Sleeps 1
1 King Bed OR 2 Double Beds

Room Premium with Garden View

Sleeps 4

Room Premium with Garden View

Sleeps 4

1 bedroom, premium bedding, down comforters, free minibar

Double Room Premium with View

376 sq ft
Sleeps 4

Suite Junior with Sea View

Sleeps 4

1 bedroom, premium bedding, down comforters, free minibar

Quadruple Room Premium with Pool View

376 sq ft
Sleeps 3

1 bedroom, premium bedding, down comforters, free minibar

Suite Junior

409 sq ft
Sleeps 4

1 bedroom, premium bedding, down comforters, free minibar

Quadruple Room Premium with View

376 sq ft
Sleeps 3

1 bedroom, premium bedding, down comforters, free minibar

Double Room Premium

376 sq ft
Sleeps 4

Double Room Premium

376 sq ft
Sleeps 4

1 bedroom, premium bedding, down comforters, free minibar

Suite Junior with Sea View

376 sq ft
Sleeps 4

1 bedroom, premium bedding, down comforters, free minibar

Suite Junior with Ocean View

376 sq ft
Sleeps 4

Suite Junior with Sea View

Sleeps 4

1 bedroom, premium bedding, down comforters, free minibar

Quadruple Room Premium with View

376 sq ft
Sleeps 3

1 bedroom, premium bedding, down comforters, free minibar

Double Room Premium with Pool View

376 sq ft
Sleeps 4

1 bedroom, premium bedding, down comforters, free minibar

Room Premium

376 sq ft
Sleeps 3

1 bedroom, premium bedding, down comforters, free minibar

Suite Junior

409 sq ft
Sleeps 4

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About the neighborhood

Playa del Carmen, QROO

What's nearby

Quinta Avenida - 4 min drive - 3.2 km
Playa del Carmen Maritime Terminal - 4 min drive - 3.2 km
Playa del Carmen Main Beach - 5 min drive - 3.9 km
Xplor Theme Park - 5 min drive - 6.0 km
Xcaret Eco Theme Park - 9 min drive - 8.1 km

Getting around

Cancun Intl. Airport (CUN) - 56 min drive
Cozumel Intl. Airport (CZM) - 12.4 miles/20 km

Restaurants

‪Viva Wyndham Maya - ‬10 min walk
‪Festival Grand Buffet - ‬8 min walk
‪La Terraza - ‬9 min walk
‪Bar Arrecife - ‬13 min walk
‪Blue Moon Beach Bar Sandos Select Club - ‬10 min walk

About this property

Iberostar Waves Quetzal - All Inclusive

At Iberostar Waves Quetzal - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and beachside drinks, plus you'll be within a 15-minute walk of Playacar Beach. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and hydrotherapy. Bonsai Restaurant, one of 8 restaurants, serves Japanese cuisine and is open for dinner. Other highlights at this luxurious resort include 3 poolside bars, a free kid's club, and a fitness center. The helpful staff and beach location get great marks from fellow travelers.

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Sailing

Snorkeling

Windsurfing

Land activities

Fitness facilities

Tennis

Volleyball

Lessons/classes/games

Aerobics

At a glance

Hotel size

- 350 units
- Arranged over 3 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
- Contactless check-in available
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available
- Late check-out subject to availability

Special check-in instructions

- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- No cribs (infant beds)
- Babysitting*
- Free supervised childcare
- Free children's club

Pets

- Pets not allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free onsite self parking
- Free onsite valet parking
- Onsite parking includes off-street options

Other information

- Smoke-free property

Property amenities

Food and drink

8 restaurants
7 bars/lounges
3 poolside bars
Beach bar
Room service (limited hours)
Water dispenser

Traveling with children

Free children's club
Children's pool
Playground
Free supervised childcare/activities
Children's games

What to do

On the beach
Tennis lessons
Yoga classes
Kayaking
Snorkeling
Windsurfing
Shopping
Pool table
Ecotours nearby
Golfing nearby
Scuba diving nearby

Working away

Meeting rooms
Conference space

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages

Facilities

Safe-deposit box at front desk
Garden
Fitness center
4 outdoor pools
Bicycle parking
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall

Accessibility

Wheelchair accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Smooth flooring in room

Room amenities

Be entertained

Flat-screen television
Satellite TV channels

Home comfort

Air conditioning
Ceiling fan
Free stocked minibar
Iron/ironing board

Sleep well

Down comforter
Blackout drapes/curtains
Premium bedding

What to enjoy

Balcony or patio

Freshen up

Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi
Phone

More

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Composting
Recycling

Special features

Spa

Spa Sensations has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Bonsai Restaurant - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Mare Nostrum Restaurant - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.

La Gondola Restaurant - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Beach Grill Uxmal - This restaurant serves lunch only. Open daily.

La Hacienda - This restaurant serves dinner only. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

A tax is imposed by the city: MXN 50.91 per accommodation, per night

Optional extras

Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property uses eco-friendly cleaning products.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Iberostar Quetzal

Iberostar Quetzal All Inclusive

Iberostar Quetzal All Inclusive Playa del Carmen

Iberostar Quetzal Playa del Carmen

Quetzal Iberostar

Iberostar Hotel Quetzal Playacar

Iberostar Quetzal Playacar Hotel Playa Del Carmen

Iberostar Quetzal Playacar Riviera Maya/Playa Del Carmen, Mexico

Iberostar Quetzal All Inclusive All-inclusive property

Iberostar Quetzal Inclusive i

Frequently asked questions

Does Iberostar Waves Quetzal - All Inclusive offer free cancellation for a full refund?

Yes, Iberostar Waves Quetzal - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Iberostar Waves Quetzal - All Inclusive?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at Iberostar Waves Quetzal - All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Iberostar Waves Quetzal - All Inclusive?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Iberostar Waves Quetzal - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Iberostar Waves Quetzal - All Inclusive?

No, this resort doesn't have a casino, but Riviera Gran Casino (7-min drive) is nearby.

What is there to do at Iberostar Waves Quetzal - All Inclusive and nearby?

Have fun with onsite activities like kayaking, windsurfing, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Iberostar Waves Quetzal - All Inclusive also has 3 poolside bars, 7 bars, and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Iberostar Waves Quetzal - All Inclusive?

Yes, there are 8 onsite restaurants, featuring Japanese cuisine.

Does Iberostar Waves Quetzal - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Iberostar Waves Quetzal - All Inclusive like?

Iberostar Waves Quetzal - All Inclusive is located on the waterfront in Playacar, a short 4-minute walk from Piste Cyclable sur Paseo Xaman-Ha and 13 minutes' walk from Playacar Beach. Travelers say the area is walkable and good for shopping.

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Iberostar Waves Quetzal - All Inclusive Reviews

8.4

Very Good

9.0

Cleanliness

10

Location

9.0

Staff & service

9.4

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

The beach was perfect, clean, and easily accessible with plenty of space for fun in the sun. (45 reviews)
The pool was consistently described as amazing, beautiful, and fantastic, with many reviewers praising its cleanliness and enjoyable atmosphere. (24 reviews)
Dining options were great, with a variety of restaurants and buffets offering delicious food and a chef who came to tables for recommendations. (9 reviews)

From real guest reviews summarized by AI.

Popular mentions

Food

Service staff

Beach

Room

Buffets

Restaurant

Animals

Drinks

Wildlife

Entertainment

10/10 Exceptional

Aug 24, 2025

Very good hotel. The service, the food and everything was perfect for me and my family.

Juan, 4-night trip

10/10 Exceptional

May 18, 2025

I really liked the layout of the resort. Walking on the boardwalks through the jungle to the pool was a beautiful journey to take every day. The staff were incredibly friendly and welcoming. I would stay here again and recommend it to others!

Sophia, 4-night trip

10/10 Exceptional

Jun 17, 2025

We enjoyed the natural environment with wildlife and waterfalls, the delicious food and drinks, the attentive staff, the beautiful pools, and beach. Unfortunately, the seaweed was very thick on the beach during our visit but good attempts were made to remove it.

Kelly, 4-night trip

8/10 Very good

May 30, 2025

This property was very clean and well kept. I went as a solo female traveler and I felt safe at all times. I feel like Iberostar properties are very eco friendly. I loved the wildlife all around the property.

Heather E, 4-night trip

10/10 Exceptional

Jun 11, 2025

Very nice hotel , negatives the rooms are outdated need a little TLC, but very clean , the food is very good. The beach beautiful. The staff is excellent. It is close to playa del carmen , you take a taxi for 10 dollars from the hotel to plays del carmen . I will come back next year.

Jorge, 5-night trip

10/10 Exceptional

Mar 5, 2025

The location is awesome!

Cammie, 6-night trip

10/10 Exceptional

Apr 25, 2025

Location is beautiful, beach and pool are excellent - food was great lots of variety. Whole resort is clean, well kept and beautiful. Staff is super friendly and helpful. Rooms are nice and very clean! This place is gorgeous - excellent and reasonbly priced. We recommend and would definitely go back!

Cathy, 6-night trip

10/10 Exceptional

Apr 1, 2025

Great vacation! Food and drinks were amazing. A lot of wildlife and beautiful beach. We would come back to this resort.

Hannah, 3-night trip

10/10 Exceptional

Apr 22, 2025

Excellent property and excellent service. Thank you Iberostar!

GAGIK, 7-night trip

10/10 Exceptional

Oct 21, 2024

Great place to stay

John, 4-night trip

10/10 Exceptional

Apr 18, 2025

It was great

Marie, 10-night trip

8/10 Very good

Feb 19, 2025

Beach was great

CHRISTOPHER, 4-night trip

10/10 Exceptional

Jan 6, 2025

wonderful rooms near the beach.

Sergey, 7-night trip

8/10 Very good

Apr 15, 2025

We loved the outdoors. The green areas and animals were beautiful and entertaining. The in room bathrooms needs help though.

Andreia, 7-night trip

8/10 Very good

May 23, 2025

Very tropical, lush vegetation well taken care of. The only negative thing I found was breakfast buffet the wait staff was slow to serve you felt even looked over to get coffee even if they walked close by. Ore cleaning off tables

Brigitte J, 10-night trip

8/10 Very good

Jun 14, 2025

This is my 2nd stay on this property. It has changed since my 1st. The most remarkable is the wildlife on the property is amazing. Many Caotis, Flamingos, Neutra looking rodents, tortoise, and Peacocks. I learned they caged the howling monkeys. Didn't see any this time but occasionally heard them, unlike last time I saw them a great deal during my stay.. Did see a couple spider monkeys. I enjoyed the monkeys most.

Russell, 8-night trip

10/10 Exceptional

Jan 11, 2025

Perfect place

luis, 3-night trip

8/10 Very good

Nov 6, 2024

loved the green spaces, beach area and staff was helpful

MARIE JEANE, 3-night trip

10/10 Exceptional

Oct 9, 2024

Beautiful grounds, friendly employees, choices for food.

Matthew Lynn, 6-night trip

10/10 Exceptional

Feb 7, 2025

Beach is the best. Big pool very noisy. Jungle and animals are fantastic.

Stephanie, 8-night trip

10/10 Exceptional

Jul 13, 2024

Great Hotel for families, plenty of entertainment for kids (jungle, animals, kids club…). Loved our stay!

Matthieu, 10-night trip

10/10 Exceptional

Jul 22, 2024

Beautiful resort! Lots of food/bar options!

Virginia C, 7-night trip

8/10 Very good

Jul 19, 2024

Great location, Gray staff great restaurants

Victor, 7-night trip

8/10 Very good

Jan 13, 2025

Lots of nature / wild stuff around the resort. Very green.

Swati, 5-night trip

10/10 Exceptional

Dec 20, 2024

Excelente

Leticia, 3-night trip

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