Enjoy your visit to Natales with a stay at Pristine Patagonia Hotel. Free perks include WiFi and local cuisine breakfast daily between 6:30 AM and 9:30 AM.
Bulnes 37, Puerto Natales, Natales, Magallanes and Chilean Antarctica, 616030
What's nearby
Costanera - 3 min walk - 0.3 km
History Museum - 4 min walk - 0.4 km
Puerto Natales Casino - 8 min walk - 0.7 km
Plaza de Armas - 9 min walk - 0.8 km
Old Pier - 9 min walk - 0.8 km
Getting around
Puerto Natales (PNT-Teniente J. Gallardo) - 19 min drive
Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 112.9 miles/181.6 km
Restaurants
Baguales Brewery & Restaurant - 9 min walk
Cafe Kau - 8 min walk
Kau Lodge - 7 min walk
pampa restobar - 5 min walk
Slowly Bar - 7 min walk
About this property
Pristine Patagonia Hotel
Enjoy your visit to Natales with a stay at Pristine Patagonia Hotel. Free perks include WiFi and local cuisine breakfast daily between 6:30 AM and 9:30 AM.
At a glance
DONE
Hotel size
9 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21
Check-out time is 10:00 AM
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Onsite parking includes off-street options
Property amenities
Food and drink
Free local cuisine breakfast each morning 6:30 AM–9:30 AM
Services
Front desk (limited hours)
Room amenities
Sleep well
Soundproofed rooms
Stay connected
Free WiFi (speed of 50+ Mbps)
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Pristine Patagonia Hotel Hotel
Pristine Patagonia Hotel Natales
Pristine Patagonia Hotel Hotel Natales
Frequently asked questions
Are pets allowed at Pristine Patagonia Hotel?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Pristine Patagonia Hotel?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 10:00 AM.
Is there an onsite casino at Pristine Patagonia Hotel?
No, this hotel doesn't have a casino, but Puerto Natales Casino (7-min walk) is nearby.
What's the area around Pristine Patagonia Hotel like?
Pristine Patagonia Hotel is a short 3-minute walk from Costanera and 7 minutes' walk from Puerto Natales Casino.
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Reviews
Pristine Patagonia Hotel Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.6
Amenities
9.6
Staff & service
9.4
Eco-friendliness
9.4
Property conditions & facilities
Reviews
10/10 Exceptional
Apr 16, 2025
Great small hotel in the heart of Puerto Natales. Good restaurants nearby.
Gary
Gary, 2-night trip
10/10 Exceptional
Mar 28, 2025
Quaint and very friendly staff, I’d stay here any time.
Chad
Chad, 1-night trip
10/10 Exceptional
Jun 20, 2025
Very nice little hotel by the fjord. Excellent Patagonian vibes. Staff was very nice and helpful.
Check out at 10 is too early for me!
Maria
Maria, 1-night trip
10/10 Exceptional
Mar 24, 2025
Day trip to Torres Paines
What a diamond in the ruff, little cute place staff was very friendly worth the price definitely would stay here again and highly recommend
Saul
Saul, 1-night trip
10/10 Exceptional
Feb 28, 2025
Lovely stay
Stayed here before & after w-trek. Great location, friendly staff, lovely charm, comfy beds, very clean, & great breakfast!
Amy
Amy, 1-night trip
10/10 Exceptional
Apr 9, 2025
What a gem!
This hotel was an absolute stunner! Would stay again in a heart beat! Very modern and clean! Lovely staff too!
Kimberley
Kimberley, 1-night trip
10/10 Exceptional
Apr 4, 2025
Nice big and clean too
S.
Margaret
Margaret, 2-night trip
10/10 Exceptional
Mar 11, 2025
Great stopping point on both ends of our trek
Chris
Chris, 1-night trip
10/10 Exceptional
Mar 14, 2025
Great property. Lovely rooms with comfortable amenities. Good Breakfast
Wonderful hotel, small and quaint. Lovely staff! Rooms were nice and comfortable. Lovely place, would definitely highly recommend.
Daniela
Daniela, 1-night trip
10/10 Exceptional
Nov 26, 2024
Kept nice and clean with courteous staff
Nathan
Nathan, 2-night trip
10/10 Exceptional
Mar 18, 2025
The view is very beautiful. I got the ocean view on the second floor. The staff is very friendly and will ask you whether you would like scramble eggs.
Chenchen
Chenchen, 2-night trip
10/10 Exceptional
Mar 9, 2025
A
Jane
Jane, 1-night trip
10/10 Exceptional
Jan 7, 2025
New hotel with a cool vibe. Great clean room. 5 stars
Chris
Chris, 1-night trip
10/10 Exceptional
Dec 31, 2024
Wonderful Place
The owner was so incredible and kind! She gave us great tips for our travels. She went out of her way to drive us to a restaurant she recommended. The hotel is very clean, located very close to the water and close to town! Highly recommend you stay at this hotel!
Suparna
Suparna, 1-night trip
10/10 Exceptional
Nov 23, 2024
What an amazing view of mountains, boats in the lake/fjord. Very friendly and accommodating staff.
Brandon
Brandon, 3-night trip
10/10 Exceptional
Dec 10, 2024
The owner Jacob was amazing. Very good attitude and attention to the needs of the guests. Gave great insight on the area and the trekking experience. Could not have asked for a better service. We would definitely recommend and also go back if we are in the area again.
Carlo
2/10 Poor
Dec 10, 2024
Unpleasant experience
It is uncommon for me to give bad reviews, but I would really give a caution to everyone who would like to give this hotel a try
Cons:
1. I paid this reservation in full on the booking website. Upon check-in, the staff was asking me to pay extra taxes of 20000+ pesos, which is out of nowhere. The explanation was the hotel is new and the owner didn't set up things properly. I contested and they gave up
2. This hotel charges 3000 pesos per day for storing the luggage, while other hotels generally offer this for free to guests. I was in a hurry the other day and had to accept the charge.
3. The hotel rooms are facing west which means the room gets very hot in the afternoon. I have to leave the window to cool the room down. Since there is no window screen, a lot of flies got into the room. I have to manually kill them which is an awful experience. Others must have done the same as you could find marks on the wall.
4. The room is not quite clean but the toilet is jammed somehow.
Pro:the front desk staff is very friendly and tries to help with my needs. Hotel is close to water fromt
Yan
Yan, 1-night trip
10/10 Exceptional
Sep 11, 2025
Adoravelmente roots.
Hotel super adorável! Estilo mais roots mas muito confortável e com tudo bem limpo e novo. Na chegada nos perguntaram se iriamos fazer a trilha da Base das Torres e que deixariam um café da manhã pronto pra gente mais cedo em função disso. Foi ótimo pois a trilha é longa e cansativa, então o café veio em boa hora.
Paolla
Paolla, 3-night trip
10/10 Exceptional
Aug 4, 2025
Alejandro
Alejandro, 3-night trip
10/10 Exceptional
Jul 25, 2025
Altamente recomendado
El hotel es muy bonito, la vista desde el cuarto daba al Fiordo y las montañas. La atención es increíble, siempre estan pendientes de ti, de los horarios de tus tours para que no te vayas sin desayunar. Nos sentimos como en casa. Está ubicado cerca de los puntos de interés de Natales como el museo, la plaza, restaurantes y tiendas.
Mi unica sugerencia es que pongan cajoneras en los cuartos para tener mas espacio para acomodar la ropa.
Alejandro
Alejandro, 1-night trip
10/10 Exceptional
Jul 18, 2025
Maria
Maria, 1-night trip
10/10 Exceptional
Jul 4, 2025
Thank you, Jacob, for your generous hospitality and your efforts to secure a one-night rebate from Expedia for my stay from June 16th to 18th. I sincerely hope your request is successful and that I receive the refund for my one-night stay.
The chaos of duplicate room bookings arose due to two tour operators canceling my booked tour at the very last minute, which forced me to seek alternative activities for my trip to Patagonia. While this situation was unfortunate, it is in no way a reflection of the hotel’s quality—just a bit of bad luck on my part in planning.
Despite this, my trip has been wonderful, and I definitely plan to return to Puerto Natales, possibly staying at your hotel again. Thank you once again for everything!