I stayed here recently and unfortunately had two serious issues.
First, after waking up, I found multiple dried blood stains on the bed sheet. The stains appeared set into the fabric and were clearly not fresh, which raises concerns about housekeeping standards and inspection before the room was allocated.
Second, the check-in information provided stated that check-in closed at 8:00 pm. Relying on this, I rushed from Christchurch and skipped planned stops to arrive on time. However, when we arrived around 7:00 pm, reception was already closed, and the check-in letter with the room key had simply been left unattended on a shelf outside. Had this self-check-in arrangement been clearly communicated in advance, there would have been no need to rush.
Both issues were disappointing and could have been avoided with better hygiene control and clearer communication.