Experience the warmth of Guadalajara at Hotel Portobelo, where you can savor local flavors at PBH restaurant or unwind with a coffee from the coffee shop. Located near Expo Guadalajara, this hotel offers free in-room WiFi and multilingual staff to make your stay seamless.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Bar
Air conditioning
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
24-hour room service
Coffee shop/cafe
Business center
24-hour front desk
Front-desk safe
Laundry service
Self-serve laundry
Multilingual staff
Concierge services
Feel at home (6)
Children stay free
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities
Blackout drapes/curtains
$42 nightly
The total price is $53
$53 total
Aug 10 - Aug 11
Total includes taxes and fees
Room options
Available filters for rooms
Showing 2 of 2 rooms
View all photos for Standard Double Room (Dos Camas Matrimoniales)
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100
What's nearby
Guadalajara Cathedral - 10 min walk - 0.9 km
Degollado Theater - 14 min walk - 1.2 km
Avienda Chapultepec - 17 min walk - 1.5 km
Applicant Service Center - 2 min drive - 2.0 km
Minerva Roundabout - 4 min drive - 3.8 km
Getting around
Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 32 min drive
Juarez Station - 1 min walk
Refugio Station - 10 min walk
Plaza Universidad Station - 10 min walk
Restaurants
Restaurante Bar Milenarios - 3 min walk
Chai - 3 min walk
Vancouver Wings - 2 min walk
Livin Café - 2 min walk
Okuma - 1 min walk
About this property
Hotel Portobelo
When you stay at Hotel Portobelo, you'll be just a 5-minute drive from Guadalajara Cathedral and Avienda Chapultepec. For a bite to eat, guests can check out PBH, which serves Mexican cuisine and is open for breakfast. Also, Expo Guadalajara and Andares Shopping Center are within a short drive. The helpful staff and central location get great marks from fellow travelers. The property is just a short walk to public transportation: Juarez Station is steps away and Refugio Station is 10 minutes.
Languages
English, Spanish
At a glance
DONE
Hotel size
86 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite extended parking
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Onsite parking includes off-street options
Free offsite parking nearby
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Traveling with children
Children stay free (see details)
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2007
Safe-deposit box at front desk
Reception hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
First-run movies
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillowtop mattress
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Special features
Dining
PBH - This restaurant specializes in Mexican cuisine and serves breakfast only.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately MXN 130 to 350 for adults, and MXN 130 to 350 for children
Parking
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara
Frequently asked questions
Does Hotel Portobelo offer free cancellation for a full refund?
Yes, Hotel Portobelo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Portobelo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Portobelo?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Portobelo?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Hotel Portobelo?
No, this hotel doesn't have a casino, but Majestic Casino (8-min drive) is nearby.
Are there restaurants at or near Hotel Portobelo?
Yes, PBH offers Mexican cuisine.
What's the area around Hotel Portobelo like?
Hotel Portobelo is in Downtown Guadalajara, a short 1-minute walk from Juarez Station and 11 minutes' walk from Guadalajara Cathedral. Our travelers say the local area is very central.
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Hotel Portobelo Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Restaurant
Bar
Food
Breakfast
Walking
Lobby
Cities
What guests liked
The on-site restaurant offers a great selection of food and the property is close to many nearby dining options. (7 reviews)
Convenient on-premise parking with easy entrance and exit privileges was a notable amenity. (3 reviews)
Breakfast was brought up correctly and very fast with several good options available. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jul 27, 2025
I had a wonderful time and I would definitely recommend this hotel
Anthony
Anthony, 4-night trip
10/10 Excellent
Jul 7, 2025
The staff and the hotel were wonderful
Gloria
Gloria, 10-night trip
10/10 Excellent
Jul 28, 2025
Hotel was clean and in a central area of town. Very friendly staff.
Arthur
Arthur, 3-night trip
10/10 Excellent
May 20, 2025
Second time here we enjoyed our stay
Jennifer
Jennifer, 3-night trip
10/10 Excellent
May 27, 2025
The hotel is amazing super clean and the food from the restaurant is so good, definitely we will go back, thanks
Karina Francisca
Karina Francisca, 3-night trip
10/10 Excellent
Jul 9, 2025
Good location
Alejandro
Alejandro, 6-night trip
10/10 Excellent
Jul 10, 2025
Great location! Clean and spacious modern rooms!
Gilbert M.
Gilbert M., 2-night trip
10/10 Excellent
Jul 28, 2025
The entire staff was very polite and had great customer service skills. The hotel was very clean and in a central location. The area was very safe.
Arthur
Arthur, 1-night trip
8/10 Good
Jun 30, 2025
Clean well managed hotel in a great location. Perhaps the most reasonable hotel I have stayed at price wise. Highly recommended.
William
William, 5-night trip
10/10 Excellent
May 7, 2025
The staff was super friendly! Great property and the restaurant was good and affordable!
Luke
Luke, 6-night trip
10/10 Excellent
Jul 29, 2025
Nice, clean abd sage !! Great locstion !
Alejandro
Alejandro, 6-night trip
10/10 Excellent
Jul 17, 2025
It's a nice place to stay close to center of the city and restaurants it's safe but always take you're precaution never hurts
Carlos
Carlos, 2-night trip
6/10 Okay
Apr 30, 2025
Hotel restaurant is nice and convenient
Antonio
Antonio, 4-night trip
10/10 Excellent
Aug 2, 2025
Excelente 👌
Alberto
Alberto, 2-night trip
10/10 Excellent
Jun 25, 2025
Its a simple hotel not toofancy just right for you to stay.its at a busy area but you cant hear nothing inside.
Jesus
Jesus, 4-night trip
10/10 Excellent
Apr 22, 2025
Wonderful hotel and so well located
Good hotel and super organised and helpful staff
Walter
Walter, 2-night trip
6/10 Okay
Jun 30, 2025
Hotel housekeeping is great. Clean and comfortable rooms
Jeffrey
Jeffrey, 1-night trip
10/10 Excellent
Jul 10, 2025
Super fun and clean
Robert
Robert, 4-night trip
10/10 Excellent
Jul 27, 2025
Excelente
Juan Carlos
Juan Carlos, 2-night trip
6/10 Okay
Jun 30, 2025
Area around the hotel is not pleasing. Housekeeping staff are excellent!
Jeffrey
Jeffrey, 1-night trip
10/10 Excellent
Jun 12, 2025
Good customer service and very clean
Olga
Olga, 1-night trip
10/10 Excellent
Jun 23, 2025
I like this hotel. I will stay here again next time i visit GDL. it was clean, have everything i needed. It was close to a lot of restaurants and attractions. Staffs were nice and helpful. I'm glad my reservation wasn't able to be cancelled lol.
Quang
Quang, 3-night trip
8/10 Good
Apr 19, 2025
Very convenient location, close to historical center 5-8 minutes walk distance, door front metro station, best of reasonably priced, 24 hour restaurant/room service of authentic Mexico food😀
Grace
Grace, 6-night trip
10/10 Excellent
Jul 8, 2025
Just love all
Bernardo de Jesús Lomeli
Bernardo de Jesús Lomeli, 2-night trip
10/10 Excellent
May 29, 2025
I have stayed here many times over the years always enjoying great friendly staff. If an issue came up like air conditioning not working, it was promptly taken care of.