In South San Antonio, Best Western Plus Palo Alto Inn & Suites offers a warm welcome with free full breakfast and dry cleaning/laundry services. Stay connected with in-room WiFi, enjoy the indoor pool, or get moving at the gym. The helpful staff has left a lasting impression on previous guests.
Henry B. González Convention Center - 13 min drive - 15.4 km
Lackland Air Force Base Visitor Center - 14 min drive - 13.6 km
Getting around
San Antonio International Airport (SAT) - 22 min drive
San Antonio Station - 14 min drive
Restaurants
McDonald's - 3 min drive
Mcdonalds - 3 min drive
Whataburger - 6 min walk
Circle K - 1 min walk
Jack in the Box - 1 min walk
About this property
Best Western Plus Palo Alto Inn & Suites
When you stay at Best Western Plus Palo Alto Inn & Suites, you'll be within a 15-minute drive of Lackland Air Force Base and River Walk. You can go for a morning swim at the indoor pool and visit the fitness center for a workout. Also, Alamodome and Henry B. González Convention Center are within a short drive. Fellow travelers like the helpful staff and breakfast.
At a glance
DONE
Hotel size
75 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in/out available
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness center
An indoor pool
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Handrails in stairways
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Pillowtop mattress
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Fees & policies
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Palo Alto
Best Western Plus Palo Alto
Best Western Plus Palo Alto Inn
Best Western Plus Palo Alto Inn San Antonio
Best Western Plus Palo Alto San Antonio
Palo Alto Best Western
Best Western Plus Palo Alto Hotel San Antonio
Best Western Plus Palo Alto Inn And Suites
Best Western Plus Palo Alto Inn Suites
Best Plus Palo Alto & Suites
Best Western Plus Palo Alto Inn & Suites Hotel
Best Western Plus Palo Alto Inn & Suites San Antonio
Best Western Plus Palo Alto Inn & Suites Hotel San Antonio
Frequently asked questions
Is there a pool at Best Western Plus Palo Alto Inn & Suites?
Yes, there's an indoor pool.
Are pets allowed at Best Western Plus Palo Alto Inn & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Palo Alto Inn & Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Plus Palo Alto Inn & Suites?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Best Western Plus Palo Alto Inn & Suites and nearby?
Best Western Plus Palo Alto Inn & Suites has an indoor pool and a fitness center.
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Best Western Plus Palo Alto Inn & Suites Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Bathroom
Children
Shower
Air conditioning
Location
Family friendly
What guests liked
Breakfast was consistently described as good, delicious, and excellent with plenty of options. (46 reviews)
Recommended restaurants were wonderful and staff provided helpful dining recommendations. (3 reviews)
The pool area was nice, heated, and comfortable, providing a great experience for kids and adults alike. (10 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
May 30, 2025
Love it here
Love staying here for the beans for breakfast and the comfy beds
rocio
rocio, 2-night trip
10/10 Exceptional
Apr 6, 2025
Will definitely be staying here again
Alondra
Alondra, 1-night trip
10/10 Exceptional
Apr 14, 2025
Enjoyed our stay. This was our second stay and no compkaints.
Ana
Ana, 2-night trip
10/10 Exceptional
Apr 17, 2025
Great choice.
Clean and comfortable room. Complementary breakfast was excellent.
Victor
Victor, 1-night trip
10/10 Exceptional
Jan 18, 2025
Enjoyed my stay
AMANDA
AMANDA, 1-night trip
8/10 Very good
Jan 1, 2025
Convenient Location
This hotel was at a very convenient location for a quick visit with nearby family
Rhonda
Rhonda, 1-night trip
10/10 Exceptional
Apr 14, 2025
Stores and restaurants at walking distance
Maribel
Maribel, 1-night trip
8/10 Very good
Jun 18, 2025
Nice soa could have been warmer
St
St, 1-night trip
10/10 Exceptional
Apr 28, 2025
My stay was pleasant and the rooms were always cleaned by the staff. All the staff that i encountered were friendly and helpful.
Mathew
Mathew, 5-night trip
10/10 Exceptional
Apr 16, 2025
Comfy bed and delicious breakfast
Love staying in this hotels, breakfast available is soooo good. Beds are comfortable. Super clean. Parking is safe
rocio
rocio, 1-night trip
10/10 Exceptional
Feb 21, 2025
Very friendly, actually felt at home
Sylvia
Sylvia, 1-night trip
10/10 Exceptional
Jun 25, 2025
Great staff, fair value room quality, 4/5
Elevator didn’t work, upstairs room had a dirty bathroom but Isaiah made up for it quickly and was attentive and friendly with a genuine interest in making the stay pleasant-
James
James, 1-night trip
6/10 Good
Jun 14, 2024
It’s a great place to stay
Maria
Maria, 1-night trip
10/10 Exceptional
Jul 27, 2024
Great place
Josef
Josef, 1-night trip
8/10 Very good
Feb 16, 2025
The staff are nice and professional.
omotayo
omotayo, 1-night trip
10/10 Exceptional
Mar 5, 2025
Front desk was great very helpful since this was a last minute check in because we were evacuated because of the fires but the girl in the front desk was so helpful with extra blankets
Christobal
Christobal, 1-night trip
10/10 Exceptional
Jan 25, 2025
Wonderful!
Check in was wonderful, we had been traveling all night and half the day and we asked for an early check in and the guy at the desk was very friendly and helpful and got us all settled. The room was roomy and clean, the bed's were very comfortable and clean. I would highly recommend and we'll definitely stay again.
Bonnie
Bonnie, 4-night trip
6/10 Good
May 30, 2025
Didn’t like the place at all
Nigel
Nigel, 2-night trip
10/10 Exceptional
Dec 16, 2024
The entrance of the property was decorated for the holidays inside, it made it feel welcome. Also the breakfast was really good.