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Hilton Richmond Hotel & Spa/Short Pump

4.0 star property
Hotel with spa, near Short Pump Town Center

Choose dates to view prices

Photo gallery for Hilton Richmond Hotel & Spa/Short Pump

Exterior
2 restaurants, breakfast, lunch, dinner served; American cuisine
View from room
Terrace/patio
Meeting facility
In the heart of Short Pump, Hilton Richmond Hotel & Spa/Short Pump offers an upscale retreat. Unwind with a deep-tissue massage at Aura Spa, take a dip in the indoor pool or enjoy breakfast and American cuisine at one of two on-site restaurants. With helpful staff and free in-room WiFi, your stay is sure to be relaxing.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Spa
  • Pool
  • Electric vehicle charging point
  • Gym

Main amenities (12)

  • Housekeeping (on request)
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Hot tub
  • Coffee shop/cafe
  • Massage/treatment rooms
  • 24-hour business center
  • 11 meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Coffee/tea maker
$152 nightly
The total price is $177
Aug 28 - Aug 29
Total includes taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Classic Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed - double
  • 380 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed - double
  • 380 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Classic Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Classic Room, 1 King Bed, Accessible (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(52 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | 1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillowtop bed
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillowtop bed
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Parlor Suite Non-Smoking

Parlor Suite Non-Smoking | Living area | 65-inch flat-screen TV with satellite channels, TV, pay movies

Parlor Suite Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt House Richmond / Short Pump

  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
8.8 out of 10, Excellent, 1,000 reviews
The price is $129
$111 nightly
$129 total
Total includes taxes and fees
Sep 1 - Sep 2
Hyatt House Richmond / Short Pump
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About the neighborhood

Map
12042 West Broad Street, Richmond, VA, 23233

What's nearby

  • Short Pump Town Center - 11 min walk - 1.0 km
  • Sheltering Arms Institute - 3 min drive - 3.2 km
  • Henrico Doctors' Hospital - 10 min drive - 13.0 km
  • University of Richmond - 14 min drive - 16.0 km
  • Virginia Commonwealth University - 18 min drive - 24.9 km

Getting around

  • Richmond Intl. Airport (RIC) - 29 min drive
  • Richmond Main Street Station - 19 min drive
  • Richmond Staples Mill Road Station - 19 min drive
  • Ashland Station - 22 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Casa del Barco - Short Pump Town Center - ‬10 min walk
  • ‪Firebirds Wood Fired Grill - ‬11 min walk
  • ‪Panera Bread - ‬19 min walk

About this property

Hilton Richmond Hotel & Spa/Short Pump

Hilton Richmond Hotel & Spa/Short Pump puts you within a 15-minute drive of Short Pump Town Center and University of Richmond. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Aroma Cafe, one of 2 restaurants, serves breakfast. Other highlights include an indoor pool, a bar/lounge, and a 24-hour fitness center. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 254 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3:00 AM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Guests are recommended to download the property's Hilton Honors mobile app before check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (USD 10.00 per day)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Shared microwave

Working away

  • 24-hour business center
  • 11 meeting rooms
  • Computer station
  • Conference space (21937 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • MP3 docking station
  • 65-inch flat-screen TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Alarm clock
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Aura Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open select days.

Dining

Aroma Cafe - This café serves breakfast only.
Shula's Steakhouse - This steakhouse specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
The Restaurant - This restaurant specializes in American cuisine and serves breakfast only. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 9.00 to 18.00 per person

Parking

  • Covered self parking costs USD 10.00 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hilton Richmond
Hilton Richmond Hotel
Hilton Richmond Hotel Short Pump
Hilton Richmond Short Pump
Hilton Short Pump
Hilton Short Pump Richmond
Richmond Hilton
Richmond Hilton Short Pump
Richmond Short Pump Hilton
Short Pump Hilton
Hilton Richmond Hotel And Spa / Short Pump
Hilton Richmond Hotel /Short Pump
Hilton Richmond /Short Pump
The Hilton Richmond Hotel Spa / Short Pump
Hilton Richmond & Short Pump
Hilton Richmond Hotel & Spa/Short Pump Hotel
Hilton Richmond Hotel & Spa/Short Pump Richmond
Hilton Richmond Hotel & Spa/Short Pump Hotel Richmond

Frequently asked questions

Does Hilton Richmond Hotel & Spa/Short Pump offer free cancellation for a full refund?

Yes, Hilton Richmond Hotel & Spa/Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Richmond Hotel & Spa/Short Pump?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Hilton Richmond Hotel & Spa/Short Pump?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hilton Richmond Hotel & Spa/Short Pump?

Yes. Self parking costs USD 10.00 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Hilton Richmond Hotel & Spa/Short Pump?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Hilton Richmond Hotel & Spa/Short Pump and nearby?

Hilton Richmond Hotel & Spa/Short Pump has a spa and an indoor pool, as well as a 24-hour fitness center.

Are there restaurants at or near Hilton Richmond Hotel & Spa/Short Pump?

Yes, there are 2 onsite restaurants, featuring American cuisine.

What's the area around Hilton Richmond Hotel & Spa/Short Pump like?

Hilton Richmond Hotel & Spa/Short Pump is in Short Pump, a short 12-minute walk from Short Pump Town Center.

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Hilton Richmond Hotel & Spa/Short Pump Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Restaurant
Food
Amenities
Bed
Breakfast
Shower
Lobby

What guests liked

  • Breakfast selection and food were consistently described as great, excellent, and awesome. (4 reviews)
  • The property is located near several restaurants and offers convenient dining options. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

This is my go-to hotel for Richmond. I always book this hotel whenever my family come to visit or if I just need a nice staycation. It's easy parking, great rooms/service and it's close to the mall, movie theater and restaurants. My family and I always enjoy our stay here.
Felicia, 2-night trip

10/10 Excellent

Beds were super comfy, bar made delicious drinks, and bar menu was yummy too!
Lacey, 1-night trip

10/10 Excellent

Nice little stay if you’re looking for a break during a long journey.
Alexis, 1-night trip

8/10 Good

Great stay. Indoor pool was convenient.
SHANEL, 2-night trip

8/10 Good

Nice hotel, good installation and good service
Madeline, 2-night trip

10/10 Excellent

Wonderful stay. Front of the house was super nice! Helped coordinate with a partnering hotel so I could wash my clothes.
Holly, 4-night trip

10/10 Excellent

Nice and helpful staff. Great location, nice clean property. Accessible parking. Many restaurants to choose from to eat. Shopping mall just a few miles up the road.
Stephen, 1-night trip

10/10 Excellent

Great hotel great area overall with easy access to endless amenities.
Rronniba, 2-night trip

10/10 Excellent

Great location - friendly staff - clean and quiet
Stephanie, 1-night trip

10/10 Excellent

Breakfast buffet wasn’t good but the dinner meal was delicious.
Shannon, 2-night trip

10/10 Excellent

Great!
Jaela, 1-night trip

10/10 Excellent

Great tine
Toma, 1-night trip

8/10 Good

The property was close to a lot of restaurants and shopping.
Roberto, 1-night trip

10/10 Excellent

The attendants all over the property were very welcoming.
T, 2-night trip

10/10 Excellent

Its always soo nice to stay here.
Nora, 1-night trip

6/10 Okay

It was okay
Tinina, 3-night trip

10/10 Excellent

We've stayed in this hotel many times over the years and I've always been satisfied. This time we were very disappointed that they now charge for parking at the hotel. The price of the hotel per night is a little steep so we feel like it was just another way for them to pinch off more money. We will not be staying there again, too many nice places right around the same hotel that do not charge for parking.
Charles, 4-night trip

10/10 Excellent

Very nice hotel overall. The room was spacious and the bed was very comfortable.
Christopher, 1-night trip

8/10 Good

Location
Luis, 1-night trip

10/10 Excellent

The property was first-class, clean, and modern, and we felt safe and had a wonderful time. We had breakfast every morning, and the selection and food were awesome. We were there for a graduation, and we enjoyed the stay.
warka, 6-night trip

10/10 Excellent

Great place to stay
Tim, 2-night trip

10/10 Excellent

Great room - just the right size. Fantastic shower with wonderful water pressure! The bed was comfortable and as were the linens and the pillows. We totally enjoyed out stay!
Anne-Stuart, 1-night trip

10/10 Excellent

The property is well kept, beautiful spacious rooms, exceptionally clean and comfortable, nice restaurant, gift shop with coffee and extras, generally quiet and family oriented. I would recommend this place to everyone
Adele, 5-night trip

8/10 Good

Stayed here for a quick overnight trip. Staff were welcoming and friendly. I had a bit of an issue with the elevators and my room key but staff took care of it. My room was exceptionally clean. The bathroom was clean and well stocked. The water pressure in the shower was best out of any hotel I’ve ever stayed at. The TV was huge, the bed was super comfortable. This hotel is in walking distance from Short Pump Town Center which is a plus. We had dinner at the restaurant in the lobby. The food was delicious and so was the breakfast. My only issue was the pool. The pool water was very murky and the walking area around the pool was not very clean. Other than that I enjoyed my stay.
Shaina, 1-night trip

10/10 Excellent

Good rooms and amazing restaurant.
Jeffrey, 1-night trip