Cons,Had a few problems at check in, staff wasn't right on location or what was in the room, i was told i would be getting a room with balcony the room didn't a have balcony, wasn't cleaned properly there was half drunk waters in fridge , restroom was locked also had wine lids on floor my 2 year old picked up, needed a balcony so was moved to another room and it still didn't have a balcony! Im Claustrophobic and felt trapped Was told was told i would be moved to another room in the morning but them was told no couldn't be, had issues with room to qr code on kee app on phone had to walk all the way back to front because i could not open the door, not a short walk actually pretty long from room, couldn't get key cards at check in because system was to slow they claimed. Could hear everything from neighbors as walls are thin, beds are hard. Were still working on hotel so had items all in parking lot for construction , could not use elevator close to room due to construction had to walk to other side Pros.Floors in new room was clean, loved the fill kitchen and 2 separate rooms, very very clean and comfortable environment , my kids loved the pools not too crowded, had stove , microwave ,dishes, dishwasher.