In downtown El Paso, Hotel Indigo El Paso Downtown offers a unique blend of comfort and relaxation. Take a dip in the outdoor pool with cabanas, grab a drink at the bar, or stay fit at the 24-hour gym. With perks like dry cleaning/laundry services and concierge services from helpful staff who go above and beyond.
Paso del Norte International Bridge - 19 min walk - 1.6 km
University of Texas at El Paso - 2 min drive - 1.6 km
Don Haskins Center - 3 min drive - 3.1 km
Sun Bowl Stadium - 3 min drive - 3.8 km
Getting around
El Paso International Airport (ELP) - 16 min drive
Ciudad Juarez Intl. Airport (CJS) - 41 min drive
El Paso Union Depot - 17 min walk
Restaurants
Coffee Box - 4 min walk
Church Bar - 3 min walk
Wxyz - 3 min walk
Park Tavern - 3 min walk
Mamacitas - 1 min walk
About this property
Hotel Indigo El Paso Downtown by IHG
Hotel Indigo El Paso Downtown by IHG puts you within a 10-minute drive of Paso del Norte International Bridge and Sunland Park Mall. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include an outdoor pool, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff and overall property condition.
At a glance
DONE
Hotel size
119 rooms
Arranged over 12 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (up to 75 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered onsite valet parking (USD 21 per day; includes in/out privileges)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Fence around the pool
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Porter/bellhop
Free pool cabanas
Facilities
ATM/banking
Safe-deposit box at front desk
Terrace
Library
24-hour fitness center
An outdoor pool
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Television
Satellite TV channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Crib/infant bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 0 to 18 per person
Children & extra beds
Cribs/infant beds are available for USD 25.0 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet, per stay
Parking
Covered valet parking costs USD 21 per day with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo El Paso By Ihg El Paso
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown by IHG Hotel
Hotel Indigo El Paso Downtown an IHG Hotel
Hotel Indigo El Paso Downtown by IHG El Paso
Hotel Indigo El Paso Downtown by IHG Hotel El Paso
Frequently asked questions
Does Hotel Indigo El Paso Downtown by IHG offer free cancellation for a full refund?
Yes, Hotel Indigo El Paso Downtown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Indigo El Paso Downtown by IHG?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Hotel Indigo El Paso Downtown by IHG?
Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel Indigo El Paso Downtown by IHG?
Yes. Valet parking costs USD 21 per day.
What are the check-in and check-out times at Hotel Indigo El Paso Downtown by IHG?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.
Is there an onsite casino at Hotel Indigo El Paso Downtown by IHG?
No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (10-min drive) and Speaking Rock Entertainment Center (15-min drive) are both nearby.
What is there to do at Hotel Indigo El Paso Downtown by IHG and nearby?
Hotel Indigo El Paso Downtown by IHG has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Hotel Indigo El Paso Downtown by IHG?
Yes, there's an onsite restaurant.
What's the area around Hotel Indigo El Paso Downtown by IHG like?
Hotel Indigo El Paso Downtown by IHG is in Downtown El Paso, a short 5-minute walk from Plaza Theater and 14 minutes' walk from El Paso Downtown Artist and Farmer's Market. Travelers give top marks for the hotel's prime location.
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Hotel Indigo El Paso Downtown by IHG Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Bar
Restaurant
Location
Live music
Parking
View
Food
Bed
What guests liked
The pool was consistently described as nice, warm, beautiful, and great, providing a relaxing experience for guests. (27 reviews)
The on-site restaurant and nearby dining options were highly praised for their great food and convenient location. (10 reviews)
Breakfast at Mamacitas was consistently described as delicious. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 12, 2025
Excellent service from everyone! Thanks
William
William, 1-night trip
10/10 Exceptional
Aug 3, 2025
The staff was amazing upon check-in. The room was nice and the layout was relaxing.
Neal
Neal, 1-night trip
10/10 Exceptional
Jun 21, 2025
Great hotel!
Mindy
Mindy, 1-night trip
10/10 Exceptional
Jul 27, 2025
Friends wedding
Our stay was great! Nice clean hotel the beds were comfy and the shower had great pressure. We had a pool view and it was pretty
Eric
Eric, 2-night trip
10/10 Exceptional
Apr 10, 2025
Amazing place to stay!
Joey
Joey, 2-night trip
10/10 Exceptional
Jun 3, 2025
Staff was very friendly, pool area was amazing. New favorite place to stay at when in El Paso.
Luis
Luis, 1-night trip
4/10 Fair
Sep 19, 2025
The Air con is too high of the ground and doesn't provide enough cold air to circulate.
Some better pillows please, way to soft.
Chris
Chris, 1-night trip
10/10 Exceptional
May 20, 2025
Great boutique hotel. Great pool and bar area.
Eric
Eric, 1-night trip
10/10 Exceptional
Apr 17, 2025
such a beautiful hotel!
Jose
Jose, 1-night trip
10/10 Exceptional
Apr 21, 2025
Loved it will stay again
george
george, 1-night trip
10/10 Exceptional
Jun 30, 2025
Superb!
We had a blast, it was my bday weekend and me and my family enjoyed it so much, from the delicious food, the pool and the activities they offer we even got to do a sound bath session that was amazing! Always a pleasure staying at the Indigo Hotel!
marisol
marisol, 2-night trip
10/10 Exceptional
Jun 15, 2025
Great place to stay in downtown. Rooms are great. Pool and bar area was fun to hang out in. They have a live band on weekends.
Harvey
Harvey, 1-night trip
10/10 Exceptional
May 22, 2025
The hotel was very clean. The hotel staff is friendly and helpful. We love the look of the hotel and rooms
laurie Ann
laurie Ann, 2-night trip
10/10 Exceptional
Feb 5, 2025
Great place to stay.
Neal
Neal, 2-night trip
8/10 Very good
Jun 15, 2025
Very Bougie Hotel , staff was wonderful, rooms are nice and clean . Microwave and fridge were great. Restaurant on property was very good and there pool is beautiful. Would definitely stay here again.
JohnF
JohnF, 2-night trip
8/10 Very good
May 9, 2025
Convenient location for downtown sites.
A nice place convenient to downtown El Paso.
Kristofer
Kristofer, 5-night trip
10/10 Exceptional
Apr 20, 2025
We’ve stayed at this hotel a couple times and it’s always so good to us!
Lizbette
Lizbette, 2-night trip
10/10 Exceptional
May 14, 2025
The pool was super nice
Olivia
Olivia, 2-night trip
4/10 Fair
Aug 22, 2025
Hotel is very aged. Rooms and halls are very hot and stuffy. Room had a lot of dust on many things. The shower had a big rust hole which resulted in the room below me leaking and maintenance having to come in my room mid stay. Pool is nice but was very cloudy and muggy. Bad area is nice.
Cedrick
Cedrick, 2-night trip
10/10 Exceptional
May 25, 2025
This hotel is great! I stay here every time I visit El Paso. Front desk personnel, house keeping staff, and bar tenders are super friendly and professional. The whole staff is amazing!
Eli
Eli, 1-night trip
10/10 Exceptional
Apr 15, 2025
The pool and bar area were beautiful and there were many convenient dining options within a walkable distance.
Christelle
Christelle, 2-night trip
10/10 Exceptional
May 12, 2025
Great place and the atmosphere by the bar is a plus, great views of downtown El paso
Jose
Jose, 1-night trip
10/10 Exceptional
May 28, 2025
Stylish stay with great amenities
We loved our stay at Hotel Indigo El Paso! The room was comfortable, and we really enjoyed the room service after a long day. The rooftop pool and bar were definite highlights—great views, relaxing vibe, and good drinks. Would stay again!
Carissa
Carissa, 2-night trip
10/10 Exceptional
Jan 27, 2025
Great place to stay, comfortable beds
Fernando
Fernando, 1-night trip
10/10 Exceptional
May 27, 2025
Great experience. I will always stay here when I’m in EP. Wonderful staff