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Grand Park Otaru

4.0 star property
Hotel with 2 restaurants, connected to a shopping center, near Otaru Canal

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Photo gallery for Grand Park Otaru

Enjoy a scenic view of the marina from this dining area with large windows and modern design.
Enjoy a serene view of the marina from this room's large window, featuring a glass table, sofa, and chair.
Exchange vows with breathtaking ocean views from a picturesque ceremony setting featuring a high ceiling, circular chandelier, and large windows.
Relax in this spacious room with a large bed, sofa, and armchairs, plus a dining table and ocean views.
Experience the hotel's striking high-rise design and scenic views from its hillside location.
Grand Park Otaru offers an upscale retreat in the heart of the city, with shopping on site and two restaurants serving Japanese cuisine. Enjoy a drink at the bar or hit the slopes with ski shuttle and storage services. With free in-room WiFi, luggage storage, multilingual staff, and conference space available to guests.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Ski facilities
  • Parking available
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Ski storage
  • Self parking
  • Ski shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Conference space

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
$87 nightly
The total price is $96
Sep 1 - Sep 2

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Presidential Suite Room, Non Smoking

Relax in a spacious room with a comfortable seating area, dining table, and stunning sea views.

Presidential Suite Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Bathrobes
Hair dryer
Bidet
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Japanese Style Room, Non Smoking, Ocean View

Experience serene views of the marina from a traditional Japanese-style room with tatami flooring and shoji screens.

Japanese Style Room, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bidet
Private bathroom
Shower/tub combination
  • 474 sq ft
  • Partial ocean view
  • Sleeps 5
  • 3 Twin Futons

View all photos for Japanese Style Suite Room, Non Smoking, Ocean View

Experience serene views of the marina from a traditional Japanese-style room with tatami flooring and shoji screens.

Japanese Style Suite Room, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bidet
Private bathroom
Shower/tub combination
  • 559 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 7
  • 4 Twin Futons

View all photos for Executive Suite Room, Non Smoking

Enjoy ocean views from the large bed, desk, and chair in this stylish room.

Executive Suite Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Bathrobes
Hair dryer
Bidet
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Bay Suite Room, Non Smoking

Relax in this stylish room with a large bed, comfortable sofa, and ocean views.

Bay Suite Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Bathrobes
Hair dryer
Bidet
  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

View all photos for 2 Connecting Twin Room, Non Smoking, Ocean View

Enjoy ocean views from the large window in this stylish room featuring two single beds, a flat-screen TV, and a desk.

2 Connecting Twin Room, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bidet
Private bathroom
  • Ocean view
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Superior Double Room, Non Smoking, Mountain View

Relax in this spacious room with a large bed, desk, and seating area, offering a mountain view.

Superior Double Room, Non Smoking, Mountain View

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bidet
Private bathroom
Shower/tub combination
  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking, Mountain View

Two large beds with white linens and a wooden headboard, a desk, and a television.

Superior Twin Room, Non Smoking, Mountain View

8.8 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bidet
Private bathroom
Shower/tub combination
  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking, Mountain View

Enjoy a comfortable stay in this well-appointed room featuring a large bed, desk, and chair.

Deluxe Double Room, Non Smoking, Mountain View

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bidet
Private bathroom
Shower/tub combination
  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Mountain View

Relax in a stylish room with two beds, a flat-screen TV, and a comfortable seating area.

Deluxe Twin Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bidet
Private bathroom
Shower/tub combination
  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking, Ocean View

Two large beds with white linens and a wooden headboard, a desk, and a television.

Superior Twin Room, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bidet
Private bathroom
Shower/tub combination
  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking, Ocean View

Relax in comfort with a large bed, flat-screen TV, and cozy seating area offering a view of the sea.

Deluxe Double Room, Non Smoking, Ocean View

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bidet
Private bathroom
Shower/tub combination
  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking, Ocean View

Enjoy a comfortable stay with a large bed, nightstand, and small table by the window offering a view of the sea.

Superior Double Room, Non Smoking, Ocean View

7.8 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bidet
Private bathroom
Shower/tub combination
  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Ocean View

Two large beds with white linens, a desk with telephone and lamp, and a seating area with chairs and table.

Deluxe Twin Room, Non Smoking, Ocean View

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bidet
Private bathroom
Shower/tub combination
  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

Similar properties

Restaurant

Hotel Torifito Otaru Canal

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,001 reviews
The price is $105
$95 nightly
$105 total
Sep 1 - Sep 2
Hotel Torifito Otaru Canal
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About the neighborhood

Map
11-3 Chikko, Otaru, Hokkaido, 047-0008

What's nearby

  • Shin Nihonkai Ferry - 11 min walk - 0.9 km
  • Sakaimachi Street - 18 min walk - 1.6 km
  • Otaru Music Box Museum - 2 min drive - 2.0 km
  • Otaru Canal - 3 min drive - 2.7 km
  • Asarigawa Hot Spring - 5 min drive - 5.5 km

Getting around

  • Sapporo Okadama Airport (OKD) - 45 min drive
  • New Chitose Intl. Airport (CTS) - 76 min drive
  • Inazumi-koen Station - 21 min drive
  • Hoshimi Station - 22 min drive
  • Hassamu Station - 23 min drive
  • Otaru-Chikkō Station - 7 min walk
  • Minami-Otaru Station - 22 min walk
  • Ski shuttle (surcharge)

About this property

Grand Park Otaru

Grand Park Otaru features a ski shuttle and puts you just a 5-minute drive from Otaru Canal. For a bite to eat, guests can check out Cocoro, one of 2 restaurants, which serves Japanese cuisine and is open for dinner. Ski storage is also available. Fellow travelers say good things about the helpful staff and nearby shopping. The property is just a short walk to public transportation: Otaru-Chikkō Station is 7 minutes away.

Languages

Chinese (Mandarin), English, Japanese, Korean

At a glance

DONE

Hotel size

    • 296 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • The type of breakfast (buffet or full) available at this property varies with stay dates.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (JPY 1650 per day; includes in/out privileges)
    • Onsite parking limited
    • Onsite parking includes off-street options
DONE

Offsite

    • Ski shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Working away

  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator

Ski

  • Ski shuttle (surcharge)
  • Ski storage
  • Ski area nearby

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Coffee grinder

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Cocoro - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3025 for adults and JPY 1694 for children
  • Ski shuttle service is offered for an extra charge

Parking

  • Covered self parking costs JPY 1650 per day with in/out privileges

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Housekeeping service is not provided for "No room cleaning provided" room types, and trash removal and towel exchanges are provided every other night beginning on the second night. For all other room types, housekeeping, trash removal and towel exchanges are provided daily.

Also known as

Hotel Grand Park Otaru
Otaru Grand Park
Grand Park Hotel Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru
Hilton Otaru
Otaru Grand Park Hotel
Otaru Hilton
Grand Park Otaru Hotel
Otaru Hilton
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Hilton Otaru
Grand Park Otaru Hokkaido
Otaru Hilton
Hilton Otaru
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Grand Park Otaru Hotel
Grand Park Otaru Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru

Frequently asked questions

Are pets allowed at Grand Park Otaru?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Park Otaru?

Yes. Self parking costs JPY 1650 per day. Parking spots may be limited.

What are the check-in and check-out times at Grand Park Otaru?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 10:00 AM.

What is there to do at Grand Park Otaru and nearby?

Have fun with nearby winter activities like skiing.

Are there restaurants at or near Grand Park Otaru?

Yes, there are 2 onsite restaurants, featuring Japanese cuisine.

What's the area around Grand Park Otaru like?

Grand Park Otaru is a short 7-minute walk from Otaru-Chikkō Station and 19 minutes' walk from Sakaimachi Street.

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Grand Park Otaru Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Shopping malls
Location
View
Ocean view
Breakfast
Supermarkets
Walking
Shopping

What guests liked

  • Several restaurants were just a few minutes walking distance, all connected under one building. (4 reviews)
  • The breakfast buffet offered a great selection and was a great value for the price. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

Nice hotel, friendly staff
Hak Kwong, 1-night trip

10/10 Excellent

It was perfect for what we needed.
Susana, 7-night trip

10/10 Excellent

Very fast response. Great car park and department store nearby
Kin kwan, 1-night trip

6/10 Okay

8 years ago I stayed at grand park otaru hotel. It was pleasant stay, I really like it a lot so I decided to stay at the same hotel this time round for my holiday. The toilet had a very strong unbearable mouldy smell.
Gillian, 1-night trip

8/10 Good

Friendly staff, excellent location and spacious rooms. Shame the Gold Member VIP benefits are so limited. Just 20% off food or beverages once during your stay and no room upgrade. ....and I was there for 7 nights.
TIMOTHY, 7-night trip

10/10 Excellent

Nice hotel with nice staff. Love it’s connected to the shopping mall.
Wincy, 2-night trip

4/10 Poor

Overall I felt like the property felt a little tired. Could definitely do with a refresh/renovation.
Braden, 2-night trip

10/10 Excellent

Nice ocean view. Clean hotel. Friendly staff
Jacky, 3-night trip

10/10 Excellent

great place will definitely stay again when in Hokkaido
William, 5-night trip

10/10 Excellent

Its such a great place to stay with the price!
du, 1-night trip

8/10 Good

We were happy with our stay
Russell, 2-night trip

10/10 Excellent

Nice hotel 👍👍👍👍
Coco, 1-night trip

8/10 Good

Nice facility

Nice facility. Nice view. But it little bit far from otaru canal. Even though hotel has many advantage to accomodation
JAEBOK, 1-night trip

10/10 Excellent

Excellent hotel at a reasonable price, near the train station and connected to a large mall
Paul, 2-night trip

4/10 Poor

The service was good but this was the only redeeming thing about the property. The pictures are misleading, as is the 4 star rating. The room was very dated, stains on the chair and generally old furniture. The bathroom had a mouldy smell which permeated the room - overall not comfortable. The only place other than the room to sit was the expensive bar (open from 3), 1200 yen for a small Sapporo. Parking at the property was also 1,600 yen per night despite the park being quite empty. Wifi was very slow. There was no washing machine or other features that made the hotel worthwhile. If you are a millennial (generalising but I think I’m right) you may find a different hotel is preferable.
Sarah, 2-night trip

6/10 Okay

The location a bit far from the town centre. If u not member, check out time is early @9.30 am
jacinta, 2-night trip

6/10 Okay

The view is gorgeous and desk staff were very friendly and helpful. The location within a mall means plenty of shopping/dining options, including a cinema as well. The beds are horrible - mostly due to age, I think. I could see the sway in the middle part of the beds upon entering the now rather dated rooms - the beds looked like an old, tired work horse with that sagging back. Could not sleep on the bed as it was. We turned the mattress over, and it was improved enough to get through the night. I suspect they don’t have enough occupancy to afford necessary updates.
Cary, 1-night trip

6/10 Okay

Older hotel with good upkeep, but little upgrade

Nice, but older hotel with excellent upkeep, but little upgrade for a few decades. Our room offer excellent view of the marina. The location is close to the Otaruchikko station, but almost all tourist attractions are more than 20 minutes walking distance away which means train and taxi are necessary.
Kenny, 1-night trip

10/10 Excellent

Nice service and location is very good

The hotel offered exceptional service and enjoyed a highly convenient location with close proximity to the JR line. The staff were both friendly and accommodating.
tao, 4-night trip

10/10 Excellent

Location Location Location. Shopping mall attached with a ton of stores and places to eat.
Scot, 4-night trip

10/10 Excellent

Really convenient. And really great staff.
Ruby Chun Ju, 1-night trip

10/10 Excellent

Very good location, clean and comfortable hotel. Windows open a crack, which is always a plus.
1-night trip

10/10 Excellent

Excellent location

very spacious, clean. location is excellent, close to shopping mall and JR station. Can speak English
2-night trip

10/10 Excellent

Comfortable and spacious guest rooms

Spacious room, Mountain View is very nice during winter time. Good for hotel guests who drive as the hotel location is about 10 mins away from the canal or other tourist attractions.
Mei Kuen Candy, 2-night trip

10/10 Excellent

The hotel is clean and tidy. The staff is friendly and helpful. The view from our window is gorgeous.
Annie Jie Yu, 2-night trip