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Mercure Pontianak City Center

4.0 star property
Pontianak hotel with outdoor pool and restaurant

Choose dates to view prices

Photo gallery for Mercure Pontianak City Center

Outdoor pool
Interior
1 bedroom, premium bedding, in-room safe, desk
Superior Twin Room, 2 Twin Beds | 1 bedroom, premium bedding, in-room safe, desk
Exterior
In the heart of Pontianak's business district, Mercure Pontianak City Center offers a serene escape. Unwind by the garden or take a dip in the outdoor pool. Ebony, our on-site restaurant, serves delicious meals with scenic views and is accompanied by amenities like an on-site spa tub and sauna.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Non-smoking
  • Gym
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Children's pool
  • Hot tub
  • 24-hour room service
  • 24-hour business center
  • Business center
  • Airport shuttle

Feel at home (6)

  • Children's pool
  • Playground on site
  • Rollaway/extra beds
  • Refrigerator
  • Private bathroom
  • Garden
$39 nightly
The total price is $43
Jun 17 - Jun 18
Total includes taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | 1 bedroom, premium bedding, in-room safe, desk

Superior Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 237 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 237 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 269 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby sitting area

ibis Pontianak City Center

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 41 reviews
The price is $33
$30 nightly
$33 total
Total includes taxes and fees
Jun 29 - Jun 30
ibis Pontianak City Center
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About the neighborhood

Map
Jalan Jenderal Ahmad Yani, 91, Pontianak, West Kalimantan, 78124

What's nearby

  • Ayani Mega Mall - 2 min walk - 0.2 km
  • Museum Provinsi Kalimantan Barat - 8 min walk - 0.7 km
  • Gajah Mada Shopping Complex - 3 min drive - 2.6 km
  • Alun Alun Kapuas - 4 min drive - 4.4 km
  • Danau Sentarum National Park - 9 min drive - 5.8 km

Getting around

  • Pontianak (PNK-Supadio) - 28 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Excelso - ‬3 min walk
  • ‪Marugame Udon - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Pizza Hut - ‬4 min walk
  • ‪A&W - ‬3 min walk

About this property

Mercure Pontianak City Center

Enjoy your visit to Pontianak with a stay at Mercure Pontianak City Center. Guests can take a dip in the outdoor pool or grab a bite to eat at Ebony, which serves breakfast, lunch, and dinner. A bar/lounge, a health club, and a fitness center are other highlights.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 265 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 1:00 AM
    • Express check-in available
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children aged 5 and younger eat free breakfast
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 5:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children's pool
  • Playground

What to do

  • Shopping
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Hot tub
  • Sauna
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Ebony - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 120000 per person
  • Airport shuttle service is offered for an extra charge of IDR 120000 per vehicle (roundtrip)

Children & extra beds

  • Rollaway beds are available for IDR 350000.0 per night

Policies

This property uses a grey water recycling system.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Mercure Hotel Pontianak
Mercure Pontianak
Mercure Pontianak Hotel Pontianak
Mercure Pontianak City Center Hotel
Mercure Pontianak City Center Hotel
Mercure Pontianak City Center Pontianak
Mercure Pontianak City Center Hotel Pontianak

Frequently asked questions

Does Mercure Pontianak City Center offer free cancellation for a full refund?

Yes, Mercure Pontianak City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Pontianak City Center?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Mercure Pontianak City Center?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Mercure Pontianak City Center?

Yes, there's free self parking.

Is airport shuttle service offered by Mercure Pontianak City Center?

Yes, an airport shuttle is available. The charge is IDR 120000 per vehicle roundtrip.

What are the check-in and check-out times at Mercure Pontianak City Center?

Check-in start time: 2 PM; Check-in end time: 1:00 AM. Check-out time is noon. Express check-in is available.

What is there to do at Mercure Pontianak City Center and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Mercure Pontianak City Center also has a sauna and a health club, as well as a garden.

Are there restaurants at or near Mercure Pontianak City Center?

Yes, Ebony offers pool views.

What's the area around Mercure Pontianak City Center like?

Mercure Pontianak City Center is in the heart of Pontianak, a short 3-minute walk from Ayani Mega Mall and 9 minutes' walk from Museum Provinsi Kalimantan Barat.

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Mercure Pontianak City Center Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10

Location convenient to shopping mall. Rooms ok and nice they had a fridge. Quite noisy in room sometimes even at 11.30 pm Staff helpful.
5-night trip

6/10

no hot water. pool was dirty. buffet breakfast is so so. room amenities not so impressive. for its level and reputation, it was a disappointing stay
3-night trip

6/10

The property is not well cleaned and maintained, and the room was really stuffy and air circulation is really bad. Bathroom with no fan nor window.
4-night trip

10/10

2-night trip

10/10

Alles is daar oké voor 4 sterren en de prijs
8-night trip

10/10

Voor een 4 sterren hotel was alles goed geregeld prijs verhouding service was goed
2-night trip

10/10

Goede service en voor 4 sterren goed hotel personeel aardig en behulpzaam
1-night trip

4/10

3-night trip

8/10

1-night trip

6/10

4-night trip

10/10

6-night trip

10/10

2-night trip

6/10

シャワーのお湯がなかなか出ず、セーフティボックスげ壊れてました。
2-night trip

10/10

5-night trip

10/10

1-night trip

10/10

1-night trip

4/10

We checked in to the room with broken door in the restroom. Hair dryer was not working. Breakfast was terrible. Overall we’re disappointed with staying here.
1-night trip

6/10

The room i has been stay for 8 day the AC was not cool at all. Since first nite staying already complaining to the receptionist and they said will chexk on it till next 2 day again i did tell them about and still the same nothing happening. As same the shower drain is blocked too. On my last day too laundry late delivery to me till the day i wanted and need to call for it. Hope they will more play attention to the guest request when they feel somethinf wrong with the room.
8-night trip

4/10

I didn't like there's no free breakfast for my family even though I paid for the hotel included free breakfast according to that hotel website anyway
2-night trip

4/10

2-night trip

8/10

1-night trip

8/10

1-night trip

6/10

3-night trip

8/10

At centre near ayani shopping centre. Staff are friendly. Breakfast is good.
3-night trip

6/10

2-night trip