In the heart of Buena Park, SureStay Hotel by Best Western Buena Park Anaheim offers a relaxing retreat. Unwind in the spa tub or soak up the sun at the outdoor pool with loungers. Previous guests have praised this hotel's convenient location and amenities like free continental breakfast, in-room WiFi, and multilingual staff.
Knott's Soak City Water Park - 2 min drive - 1.9 km
Disneyland® Resort - 9 min drive - 11.4 km
Honda Center - 12 min drive - 15.9 km
Getting around
Fullerton, CA (FUL-Fullerton Municipal) - 9 min drive
John Wayne Airport (SNA) - 25 min drive
Long Beach Municipal Airport (LGB) - 27 min drive
Los Angeles Intl. (LAX) - 45 min drive
Buena Park Station - 10 min drive
Fullerton Transportation Center - 14 min drive
Commerce Station - 15 min drive
Restaurants
In-sīt Coffee - 2 min walk
Denny's - 5 min walk
La Huasteca - 5 min walk
Pelicana Chicken - 2 min walk
Olympic Golf Zone - 4 min walk
About this property
SureStay Hotel by Best Western Buena Park Anaheim
When you stay at SureStay Hotel by Best Western Buena Park Anaheim, you'll be just a 5-minute drive from Knott's Berry Farm and Medieval Times. Guests can get a morning swim in at the outdoor pool, and the hot tub makes for a relaxing end to the day. Also, Disneyland® Resort and Anaheim Convention Center are within a short drive.
At a glance
DONE
Hotel size
50 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Onsite parking includes off-street options
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–9:00 AM
Services
24-hour front desk
Tour/ticket assistance
Multilingual staff
Pool loungers
Facilities
An outdoor pool
Hot tub
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
37-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Soap and shampoo
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Refrigerator
More
Daily housekeeping
Access via exterior corridors
Fees & policies
Refundable deposits
Deposit: USD 150.00
Optional extras
Early check-in can be arranged for an extra charge of USD 45.00 (subject to availability)
Late check-out can be arranged for an extra charge of USD 45.00 (subject to availability)
Credit card charges are subject to an extra charge
Children & extra beds
Cribs/infant beds are available for USD 20.0 per night
Rollaway beds are available for USD 20.0 per day
Policies
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Portola Buena Park
Portola Inn
Portola Inn Buena Park
Portola Hotel Buena Park
SureStay Hotel Best Western Buena Park Anaheim
SureStay Hotel Best Western Anaheim
SureStay Best Western Buena Park Anaheim
SureStay Best Western Anaheim
Portola Inn Suites
Frequently asked questions
Is there a pool at SureStay Hotel by Best Western Buena Park Anaheim?
Yes, there's an outdoor pool.
Are pets allowed at SureStay Hotel by Best Western Buena Park Anaheim?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SureStay Hotel by Best Western Buena Park Anaheim?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at SureStay Hotel by Best Western Buena Park Anaheim?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of USD 45.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 45.00 (subject to availability).
Is there an onsite casino at SureStay Hotel by Best Western Buena Park Anaheim?
No, this hotel doesn't have a casino, but Hawaiian Gardens Casino (10-min drive) and Parkwest Bicycle Casino (17-min drive) are both nearby.
What is there to do at SureStay Hotel by Best Western Buena Park Anaheim and nearby?
SureStay Hotel by Best Western Buena Park Anaheim has an outdoor pool and a hot tub.
What's the area around SureStay Hotel by Best Western Buena Park Anaheim like?
SureStay Hotel by Best Western Buena Park Anaheim is located a short 13-minute walk from Medieval Times.
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SureStay Hotel by Best Western Buena Park Anaheim Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0/10
Cleanliness
6.4/10
Staff & service
5.2/10
Amenities
5.8/10
Property conditions & facilities
5.6/10
Eco-friendliness
Popular mentions
Room
Breakfast
Bed
Microwave
Service staff
Refrigerator
Bathroom
Elevator
Family friendly
Building
Reviews
10/10 Exceptional
Jun 13, 2025
Staff was very friendly
Jada
Jada, 2-night trip
10/10 Exceptional
Jun 17, 2025
Easy accessible, safe location,
Juan
Juan, 1-night trip
10/10 Exceptional
Aug 24, 2025
The clerk at the front was very nice and professional.Very informative.The grounds was clean.The room was very comfortable.I planned on staying again in the future
Erick La Nard
Erick La Nard, 1-night trip
8/10 Very good
Jun 21, 2025
Staff is friendly.
Corina
Corina, 4-night trip
8/10 Very good
Jul 8, 2025
Mini family vacation
The room looked just like the picture. My family and I were super close to Knott's Berry Farm. Our stay was lovely. The only negative was the continental breakfast wasn’t really all that. Besides that, everything was great.
Lakeisha
Lakeisha, 1-night trip
10/10 Exceptional
Apr 28, 2025
Awesome staff!
Manuel
Manuel, 2-night trip
8/10 Very good
Jun 20, 2025
The hotel is in a great location close to an outdoor mall and eateries. There is just pastries, yogurt and fruit for breakfast. The rooms do not have a microwave but do have fridges and a desk.
Laura
Laura, 6-night trip
6/10 Good
Apr 23, 2025
Clean, quit and close to restaurants. Only wish there was softer towels and washcloths offered. Other than that we enjoyed our stay.
Alexis
Alexis, 2-night trip
8/10 Very good
Jan 3, 2025
It was close to shops and restaurants
Michelle
Michelle, 3-night trip
4/10 Fair
Jul 9, 2025
Ac was leaking on floor room smells bed reality uncomfortable
Gilberto
Gilberto, 3-night trip
8/10 Very good
May 6, 2025
The bathroom including shower seems new and clean. However the hair dryer and heater/AC were covered with dust, the table and ironing board was unpleasant and unclean.
The location was pretty safe, lots of restaurants, market. Very convenient.
JiEun
JiEun, 8-night trip
6/10 Good
Apr 18, 2025
Cheap hotel, we had 2 nights booked after returning from Knotts berry farm our key cards didn’t work and had to get 2 new ones.
Logan
Logan, 2-night trip
8/10 Very good
Oct 14, 2024
Was very convenient to the parks around, room was clean and I was able to get to everything I wanted to see quickly and easily.
Jeffrey
Jeffrey, 2-night trip
8/10 Very good
Feb 15, 2025
Great customer service.
Nancy
Nancy, 1-night trip
10/10 Exceptional
May 8, 2024
Very clean place to stay the facility is well maintained.
Martha
Martha, 1-night trip
8/10 Very good
Sep 25, 2024
It was a short stay one night only and it was perfect just what I needed.
MELISSA
MELISSA, 1-night trip
2/10 Poor
Jun 22, 2025
Check in time was 3pm, room wasn't ready. Finally got our room around 430pm and the room was still gross.
Jose
Jose, 1-night trip
8/10 Very good
Dec 20, 2024
Night away
Front desk staff was friendly and helpful. They were accommodating and the room was clean.
Bryant
Bryant, 1-night trip
8/10 Very good
Jul 5, 2024
Close to dining and shopping.
Alvin
Alvin, 2-night trip
4/10 Fair
Jun 20, 2025
There was an overpowering bleach smell when we first walked in our room. Tried to use the pool but it was dirty, we did use the jacuzzi but it was not hot, room temperature at best. Stayed in it for 2 hours and consistently turned on the jets but it would still not heat up. I did like the quality of the body wash and shampoo and conditioner.
Katherine
Katherine, 2-night trip
4/10 Fair
Apr 6, 2025
Bed was very uncomfortable
And in the website says breakfast included but is actually just coffe, and cereal
Gerardo
Gerardo, 5-night trip
8/10 Very good
Sep 27, 2024
Good decent decent rooms
Jose Alfredo
Jose Alfredo, 4-night trip
10/10 Exceptional
Dec 5, 2024
The rooms were very clean and the check in people were very kind! Everything went well, there is just very limited breakfast options.