See all properties

Novotel Marrakech Hivernage

4.0 star property
Family-friendly hotel with outdoor pool, near Jemaa el-Fnaa

Choose dates to view prices

Photo gallery for Novotel Marrakech Hivernage

Front of property
Outdoor pool, pool umbrellas
Exterior
Lunch and dinner served
Daily buffet breakfast (MAD 120 per person)
In the heart of Marrakech, Novotel Marrakech Hivernage welcomes you to an upscale retreat. Enjoy a rejuvenating spa treatment, connect with family over lunch at Bazz'art or let the kids play in the arcade while you unwind by the outdoor pool.

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Non-smoking
  • Bar
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Room service
  • Babysitting
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Rollaway/extra beds
  • Private bathroom
  • Television
$74 nightly
The total price is $85
Aug 21 - Aug 22
Total includes taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Twin Room, Multiple Beds

Superior Twin Room, Multiple Beds | 1 bedroom, premium bedding, in-room safe, desk

Superior Twin Room, Multiple Beds

7.8 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Sofa bed - double
Premium bedding
Separate bedroom
Shower/tub combination
Private bathroom
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Superior Double Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Sofa bed - double
Premium bedding
Separate bedroom
Shower/tub combination
Private bathroom
  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
HDTV
Sofa bed - double
Premium bedding
Separate bedroom
Private bathroom
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Superior Double Room, 1 Double Bed with Sofa bed

7.0 out of 10
Good
(12 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Sofa bed - double
Premium bedding
Separate bedroom
Shower/tub combination
Private bathroom
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

3 outdoor pools

Kenzi Rose Garden

  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.2 out of 10, Very Good, 351 reviews
The price is $158
$135 nightly
$158 total
Total includes taxes and fees
Aug 23 - Aug 24
Kenzi Rose Garden
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Rue Haroun Errachid, Quartier De L Hivernage, Marrakech, 40000

What's nearby

  • Le Grand Casino de La Mamounia - 8 min walk - 0.7 km
  • Koutoubia Mosque - 13 min walk - 1.1 km
  • Jemaa el-Fnaa - 20 min walk - 1.7 km
  • Menara Mall - 2 min drive - 1.1 km
  • Majorelle Garden - 2 min drive - 2.2 km

Getting around

  • Menara Airport (RAK) - 8 min drive
  • Marrakech Central Station - 28 min walk

Restaurants

  • ‪Casino de Marrakech - ‬3 min walk
  • ‪Cappuccino - Morocco - ‬5 min walk
  • ‪HUQQA GARDEN MARRAKECH - ‬4 min walk
  • ‪Café Extrablatt - ‬2 min walk
  • ‪Palais Jad Mahal - ‬3 min walk

About this property

Novotel Marrakech Hivernage

When you stay at Novotel Marrakech Hivernage, you'll be just a 5-minute drive from Jemaa el-Fnaa and Avenue Mohamed VI. Guests can indulge in mani/pedis, and Bazz'art serves lunch and dinner. Other highlights include an outdoor pool, a bar/lounge, and a fitness center.

Languages

Arabic, English, French

At a glance

DONE

Hotel size

    • 112 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (15 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Bazz'art - This brasserie serves lunch and dinner. Guests can enjoy drinks at the bar.
Comptoir Nomade - Onsite bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 16.50 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MAD 120 for adults and MAD 60 for children
  • Late check-out can be arranged for an extra charge of MAD 500 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MAD 150.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Suite Novotel Hotel Marrakech
Suite Novotel Marrakech
Suite Novotel Marrakech Hotel Marrakech
Novotel Suites Marrakech Hotel
Novotel Suites Marrakech
Novotel Marrakech Hivernage Hotel
Novotel Marrakech Hivernage
Novotel Marrakech Hivernage Hotel
Novotel Marrakech Hivernage Marrakech
Novotel Marrakech Hivernage Hotel Marrakech

Frequently asked questions

Does Novotel Marrakech Hivernage offer free cancellation for a full refund?

Yes, Novotel Marrakech Hivernage does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Marrakech Hivernage?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Novotel Marrakech Hivernage?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Novotel Marrakech Hivernage?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of MAD 500 (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Novotel Marrakech Hivernage?

No, this hotel doesn't have a casino, but Casino de Marrakech (6-min walk) and Le Grand Casino de La Mamounia (7-min walk) are both nearby.

What is there to do at Novotel Marrakech Hivernage and nearby?

Novotel Marrakech Hivernage has an outdoor pool and a fitness center, as well as an arcade and a garden.

Are there restaurants at or near Novotel Marrakech Hivernage?

Yes, there's an onsite restaurant, Bazz'art.

What's the area around Novotel Marrakech Hivernage like?

Novotel Marrakech Hivernage is in Gueliz, a short 8-minute drive from Menara Airport (RAK) and 19 minutes' walk from Jemaa el-Fnaa.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Novotel Marrakech Hivernage Reviews

Reviews

7.4

Good

7.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Bathroom
Breakfast
Value
Restaurant
Bed

Reviews

8/10 Good

Staff were great and really helpful.
Sajeda, 2-night trip

10/10 Excellent

A perfect place to stay while visiting Marrakech.
Robert, 2-night trip

6/10 Okay

Good location, pool was great, rooms dated and check in took a while be prepared to wait
warren, 4-night trip

10/10 Excellent

Great busy area
Bill, 1-night trip

10/10 Excellent

Hotel was noisy at night with Club music until 4am ,reception staff are moody and not helpful. I arrived at the hotel for check-in and was told to wait 15mins as another couple were checkin and completing their paperwork. Found this very rude and unprofessional.
Habib UL-Haq, 4-night trip

10/10 Excellent

Was here for a business Trip, done for my needs
Kevin, 2-night trip

10/10 Excellent

Staff at the restaurant were outstanding!
Mohammad, 14-night trip

2/10 Terrible

Checking was horrible. The staff were unfriendly and slow to respond to minimum request such as bed sheets. There was no parking so I paid a guy outside and I found my car damage the next morning. The room was not set up for 3 as requested and had a horrible view. Overall the dirtiest and the worst hotel I’ve stayed in in my life including poorest countries I’ve visited in Africa and South America. I typically stay at Sofitel or Hyatt but was last minute stop. It looks like the hotel was no updated in 50 years.
Imad, 1-night trip

10/10 Excellent

Staff service was exceptional. Especially receptionist Imane. Location is very good, very central. Can walk to Menara mall and walk over to old town too. Across the road there is a taxi rank and horse carriages station.
Usman, 4-night trip

8/10 Good

Good place to stay
Rajeswara, 2-night trip

10/10 Excellent

Excellent
Aathavan, 3-night trip

10/10 Excellent

Amazing place at the right price

Great location Great hotel
feraz, 3-night trip

8/10 Good

I really nice place. I will recommend this friendly place for anyone going to Marrakech. Very helpful welcome staff
Nzuki, 7-night trip

8/10 Good

It was really clean, nice people, near by everything and we really liked the room
Ruby Naomi, 11-night trip

4/10 Poor

Hotel office is getting renovated
Fawaz, 1-night trip

2/10 Terrible

Poor experience with reservation

Unfortunately after paying well in advance upon my arrival one day later than my check in date I was told I had no reservation with them that I should go to hotels.com and ask them what happened. This is despite the fact that I self checked in via the mail and prepaid in full for 5 nights. Emails sent to them and hotels.com have remained unanswered.
Uwaoma, 5-night trip

8/10 Good

Very good location. Good facilities. Recommended.
Adil Yusuf, 7-night trip

10/10 Excellent

The location in Hivernage is very good with easy access to both the Medina and Gueliz. The room was clean and spacious and the service excellent, the team made me feel super welcome from the security at the entrance to the front desk, the bar and the restaurant.
Laurent, 3-night trip

10/10 Excellent

Helpful staff. Rooms clean and practical. Hotel facilities are very good
Donna, 6-night trip

2/10 Terrible

I don’t recommend this hotel. This is really overvalued and the staff is terrible.
khaled, 2-night trip

4/10 Poor

Poorly maintained. Non-existent shower but enough to flood the bathroom and room due to missing trim. Noisy from streets. Air conditioning didn't work. Staff not very helpful.
Douglas, 2-night trip

4/10 Poor

Balconies are not big enough to sit out, no table and chairs, only standing room! Rooms are advertised with a double sofa bed, all rooms only have a single sofa bed. Beds very uncomfortable, lumpy pillows, bed sheets not changed all week. Gym is very basic. When I requested some teabags for the room I was told I would have to pay 80 dirhams as it was breakfast tea and only fruit teas were free. No milk also provided. Toaster at breakfast broken, food was not replenished. Not up to four star standard.
Claire, 7-night trip

10/10 Excellent

Environment
Abdouzakou, 3-night trip

6/10 Okay

Despite Fitness center being listed in the hotel services, there is no such. There is a room with no equipment.
ALBA CATALINA MORALES, 5-night trip

10/10 Excellent

Great
Sayed, 1-night trip