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Novotel Marrakech Hivernage

4.0 star property
Family-friendly hotel with outdoor pool, near Jemaa el-Fnaa

Choose dates to view prices

Photo gallery for Novotel Marrakech Hivernage

Front of property
Outdoor pool, pool umbrellas
Premium bedding, in-room safe, desk, soundproofing
Lounge
Lobby
In the heart of Marrakech, Novotel Marrakech Hivernage welcomes you to an upscale retreat. Enjoy a rejuvenating spa treatment, connect with family over lunch at Bazz'art or let the kids play in the arcade while you unwind by the outdoor pool.

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Non-smoking
  • Bar
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Room service
  • Babysitting
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Rollaway/extra beds
  • Private bathroom
  • Television
$138 nightly
The total price is $155
Jul 2 - Jul 3
Total includes taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Twin Room, Multiple Beds

Superior Twin Room, Multiple Beds | Premium bedding, in-room safe, desk, soundproofing

Superior Twin Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
HDTV
Sofa bed
Premium bedding
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Superior Double Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
HDTV
Sofa bed
Premium bedding
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed | Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 Double Bed with Sofa bed

Highlights

Balcony
Soundproofed
Air conditioning
HDTV
Sofa bed
Premium bedding
Bathrobes
Shower/tub combination
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Superior Double Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
HDTV
Sofa bed
Premium bedding
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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The price is $114
$99 nightly
$114 total
Total includes taxes and fees
Jun 15 - Jun 16
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About the neighborhood

Map
Rue Haroun Errachid, Quartier De L Hivernage, Marrakech, 40000

What's nearby

  • Koutoubia Mosque - 13 min walk - 1.1 km
  • Marrakech Plaza - 15 min walk - 1.3 km
  • Jemaa el-Fnaa - 20 min walk - 1.7 km
  • Menara Mall - 2 min drive - 1.1 km
  • Majorelle Garden - 2 min drive - 2.2 km

Getting around

  • Menara Airport (RAK) - 8 min drive
  • Marrakech Central Station - 28 min walk

Restaurants

  • ‪Casino de Marrakech - ‬3 min walk
  • ‪Cappuccino - Morocco - ‬5 min walk
  • ‪HUQQA GARDEN MARRAKECH - ‬4 min walk
  • ‪Café Extrablatt - ‬2 min walk
  • ‪Palais Jad Mahal - ‬3 min walk

About this property

Novotel Marrakech Hivernage

When you stay at Novotel Marrakech Hivernage, you'll be just a 5-minute drive from Jemaa el-Fnaa and Avenue Mohamed VI. Guests can indulge in mani/pedis, and Bazz'art serves lunch and dinner. Other highlights include an outdoor pool, a bar/lounge, and a fitness center.

Languages

Arabic, English, French

At a glance

DONE

Hotel size

    • 112 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (15 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Bazz'art - This brasserie serves lunch and dinner. Guests can enjoy drinks at the bar.
Comptoir Nomade - Onsite bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 16.50 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MAD 120 for adults and MAD 60 for children
  • Late check-out can be arranged for an extra charge of MAD 500 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MAD 150.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Suite Novotel Hotel Marrakech
Suite Novotel Marrakech
Suite Novotel Marrakech Hotel Marrakech
Novotel Suites Marrakech Hotel
Novotel Suites Marrakech
Novotel Marrakech Hivernage Hotel
Novotel Marrakech Hivernage
Novotel Marrakech Hivernage Hotel
Novotel Marrakech Hivernage Marrakech
Novotel Marrakech Hivernage Hotel Marrakech

Frequently asked questions

Does Novotel Marrakech Hivernage offer free cancellation for a full refund?

Yes, Novotel Marrakech Hivernage does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Marrakech Hivernage?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Novotel Marrakech Hivernage?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Novotel Marrakech Hivernage?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of MAD 500 (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Novotel Marrakech Hivernage?

No, this hotel doesn't have a casino, but Casino de Marrakech (6-min walk) and Le Grand Casino de La Mamounia (7-min walk) are both nearby.

What is there to do at Novotel Marrakech Hivernage and nearby?

Novotel Marrakech Hivernage has an outdoor pool and a fitness center, as well as an arcade and a garden.

Are there restaurants at or near Novotel Marrakech Hivernage?

Yes, there's an onsite restaurant, Bazz'art.

What's the area around Novotel Marrakech Hivernage like?

Novotel Marrakech Hivernage is in Gueliz, a short 8-minute drive from Menara Airport (RAK) and 19 minutes' walk from Jemaa el-Fnaa.

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Novotel Marrakech Hivernage Reviews

Reviews

7.4

Good

7.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Breakfast
Value
Bathroom
Bed
Restaurant

Reviews

10/10

Was here for a business Trip, done for my needs
2-night trip

10/10

Staff at the restaurant were outstanding!
14-night trip

10/10

Staff service was exceptional. Especially receptionist Imane. Location is very good, very central. Can walk to Menara mall and walk over to old town too. Across the road there is a taxi rank and horse carriages station.
4-night trip

10/10

Excellent
3-night trip

8/10

Good place to stay
2-night trip

8/10

Nice breakfast, city center in walkable distance, room was spacy, hotel is in good shape, bath tub, fridge, microwave and water boiler were ready to use. Not so good: there was a city view anounced but the view was inside the yard with no balcony
2-night trip

8/10

I really nice place. I will recommend this friendly place for anyone going to Marrakech. Very helpful welcome staff
7-night trip

2/10

Unfortunately after paying well in advance upon my arrival one day later than my check in date I was told I had no reservation with them that I should go to hotels.com and ask them what happened. This is despite the fact that I self checked in via the mail and prepaid in full for 5 nights. Emails sent to them and hotels.com have remained unanswered.
5-night trip

10/10

Great location Great hotel
3-night trip

4/10

Hotel office is getting renovated
1-night trip

8/10

It was really clean, nice people, near by everything and we really liked the room
11-night trip

4/10

Poorly maintained. Non-existent shower but enough to flood the bathroom and room due to missing trim. Noisy from streets. Air conditioning didn't work. Staff not very helpful.
2-night trip

4/10

Balconies are not big enough to sit out, no table and chairs, only standing room! Rooms are advertised with a double sofa bed, all rooms only have a single sofa bed. Beds very uncomfortable, lumpy pillows, bed sheets not changed all week. Gym is very basic. When I requested some teabags for the room I was told I would have to pay 80 dirhams as it was breakfast tea and only fruit teas were free. No milk also provided. Toaster at breakfast broken, food was not replenished. Not up to four star standard.
7-night trip

8/10

Very good location. Good facilities. Recommended.
7-night trip

10/10

Everything was great

6/10

They had zero air conditioning even though it was really hot. We had to sleep with the windows and doors open and it was really noisy outside!
6-night trip

2/10

I don’t recommend this hotel. This is really overvalued and the staff is terrible.
2-night trip

10/10

The location in Hivernage is very good with easy access to both the Medina and Gueliz. The room was clean and spacious and the service excellent, the team made me feel super welcome from the security at the entrance to the front desk, the bar and the restaurant.
3-night trip

8/10

Clean, and nice Staff
4-night trip

10/10

Helpful staff. Rooms clean and practical. Hotel facilities are very good
6-night trip

6/10

Despite Fitness center being listed in the hotel services, there is no such. There is a room with no equipment.
5-night trip

10/10

Environment
3-night trip

10/10

The hotel was very well located in the city and was within reasonable walking distance of all the locations I wanted to visit in the city. It was also 10 minutes from the airport and Gare de Marrakesh train station. The hotel was very nice and the room accommodated was lovely, comfortable and spacious. The breakfasts provided by the hotel were lovely with a wide variety of options. All of the staff I encountered were very friendly and helpful. The room was cleaned very day and 2 bottles of water provided each day along with coffee, tea and toiletries. The hotel has a very small gym (cardio equipment) and a large relaxing pool area. If I was returning to Marrakesh I would stay at the hotel again. Thank you.
3-night trip

10/10

Great
1-night trip

2/10

The hotel is old and needs some serious renovation.
2-night trip