4/10 Poor
Aug 2, 2025
Should be renamed Brera Un-Serviced Apartments as during our stay it was completely un staffed. There was not a soul around to help with the nightmare check-in or anything else. Online chat said no-one was around due to illness. But this was a poor excuse for abandoning guests .. particularly as check in was unnecessarily difficult. A good company would have had replacement staff and put notices up saying the office was shut. Not good enough
amanda
amanda, 1-night trip