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Hotel Crystal Mountain

Mountain hotel in Wisla with 2 restaurants and 3 indoor pools

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Photo gallery for Hotel Crystal Mountain

Front of property
Front of property
Superior Room, Balcony, Mountain View | In-room safe, desk, laptop workspace, blackout drapes
Restaurant
Children's play area - outdoor
Surrounded by mountains, Hotel Crystal Mountain offers a relaxing retreat with a free breakfast buffet, two on-site restaurants and laundry facilities. Take advantage of the spa’s massage treatments or lounge by one of the three indoor pools. Guests have praised this family-friendly hotel for its welcoming atmosphere.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Ski facilities
  • Spa
  • Bar
  • Pool
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 indoor pools
  • Free children's club
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Self parking
  • Seasonal outdoor pool
  • Children's pool

For families (6)

  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Check availability for these dates

Tonight

Sep 20 - Sep 21
Check availability for tonight Sep 20 - Sep 21

Tomorrow

Sep 21 - Sep 22
Check availability for tomorrow Sep 21 - Sep 22

View all photos for Superior Room, Balcony, Mountain View

Superior Room, Balcony, Mountain View | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, Balcony, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 484 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Classic Double Room, Balcony

Classic Double Room, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Classic Double Room, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
  • 291 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

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9.6 out of 10, Exceptional, 51 reviews
$132 nightly
The price is $145
Oct 1 - Oct 2
Total with taxes and fees
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About the neighborhood

Map
43-460 Wisla, ul. Bukowa 19a, Wisla, 43-460

What's nearby

  • Wisle Market Square - 3 min drive - 1.7 km
  • Nowa Ski Osada - 8 min drive - 5.2 km
  • Wisla Ski Resort - 11 min drive - 3.8 km
  • Adam Malysza Ski Jumping Venue Wisla-Malinka - 12 min drive - 7.9 km
  • Szczyrk Ski Resort - 30 min drive - 24.1 km

Getting around

  • Wisła Jawornik Station - 9 min drive
  • Ustroń Brzegi Station - 18 min drive
  • Wisla Station - 23 min walk

Restaurants

  • ‪Hospoda s Knedlíkem - ‬4 min drive
  • ‪u Janeczki - ‬4 min drive
  • ‪Restauracja Crystal - ‬1 min walk
  • ‪cafe Bon bon - ‬3 min drive
  • ‪Browar wisła - ‬3 min drive

About this property

Hotel Crystal Mountain

Bring the kids when you stay at Hotel Crystal Mountain in Wisla and they can enjoy the free kids' club. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, facials, or body scrubs. Other highlights include 3 indoor pools, a poolside bar, and a sauna.

At a glance

DONE

Hotel size

    • 491 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • Free children's club
DONE

Pets

    • Pets allowed (up to 55 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Covered onsite self parking (PLN 70 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Baby bath
  • Changing table
  • Lifeguard on site

What to do

  • Ski passes
  • Bicycle rentals nearby
  • Ski lifts nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Ski storage
  • Snow sports gear

Facilities

  • ATM/banking
  • Terrace
  • 3 indoor pools
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible parking
  • 7 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone

Food and drink

  • Meal delivery service
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Salon Dr Irena Eris Beauty Partner has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: PLN 3.00 per person, per night

Children & extra beds

  • Cribs/infant beds are available for PLN 50.0 per night
  • Rollaway beds are available for PLN 250.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 100 per pet, per night

Parking

  • Covered self parking costs PLN 70 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • The seasonal pool is open from June to September
  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

Frequently asked questions

Is there a pool at Hotel Crystal Mountain?

Yes, there are 3 indoor pools, a seasonal outdoor pool, and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hotel Crystal Mountain?

Yes, pets are welcome, with a maximum weight of 55 lbs per pet. There's a charge of PLN 100 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Crystal Mountain?

Yes. Self parking costs PLN 70 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel Crystal Mountain?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Hotel Crystal Mountain and nearby?

Have fun with nearby winter activities like skiing. Indulge in a treatment at the spa and enjoy a swim in one of the 3 indoor swimming pools. Hotel Crystal Mountain also has a seasonal outdoor pool and a sauna, as well as a steam room.

Are there restaurants at or near Hotel Crystal Mountain?

Yes, there are 2 onsite restaurants.

Does Hotel Crystal Mountain have any outdoor private spaces?

Yes, every room features a balcony.

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