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Boca de Agua

5.0 star property
Luxury hotel in Xul-Ha with outdoor pool and restaurant

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Photo gallery for Boca de Agua

Exterior
Tree House (Pool) | Premium bedding, down comforters, minibar, individually furnished
Exterior
Exterior
Tree House (Pool) | Terrace/patio
At Boca de Agua, you'll be within a 10-minute drive of Lake Bacalar. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in massages, facials, or body treatments. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a health club.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Gym
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Health club
  • Room service
  • Coffee shop/cafe
  • Spa services
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Separate sitting area
  • Garden
  • Daily housekeeping
  • Minibar
  • Premium bedding
$232 nightly
The total price is $263
Jul 9 - Jul 10
Total includes taxes and fees

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Tree House (Pool)

Tree House (Pool) | Terrace/patio

Tree House (Pool)

Highlights

Balcony
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Ceiling fan
Premium bedding
Down duvet
  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Tree House (Pool)

Tree House (Pool) | Premium bedding, down comforters, minibar, individually furnished

Tree House (Pool)

Highlights

Balcony
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Ceiling fan
Premium bedding
Down duvet
  • 969 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Tree House (Jungle)

Tree House (Jungle) | Premium bedding, down comforters, minibar, individually furnished

Tree House (Jungle)

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Ceiling fan
Premium bedding
Down duvet
Private bathroom
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Our Habitas Bacalar – Adults Only

  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 200 reviews
The price is $274
$224 nightly
$274 total
Total includes taxes and fees
Jun 11 - Jun 12
Our Habitas Bacalar – Adults Only
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About the neighborhood

Map
Carretera Chetumal-Cancun KM. 4.5, Xul-Ha, QROO, 77963

What's nearby

  • Cenote Azul - 15 min drive - 12.8 km
  • Cenote Cocalitos - 16 min drive - 14.2 km
  • Municipal Spa of Bacalar - 20 min drive - 17.4 km
  • Fort of San Felipe - 20 min drive - 17.8 km
  • Laguna Bacalar Ecological Park - 21 min drive - 18.5 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 46 min drive
  • Corozal (CZH) - 63 min drive

Restaurants

  • ‪Los Rápidos de Bacalar - ‬12 min drive
  • ‪Blu Beach Club - ‬13 min drive
  • Siete By Habitas Bacalar
  • ‪La Eufemia - ‬24 min drive
  • ‪Maya Luum - ‬18 min drive

About this property

Boca de Agua

At Boca de Agua, you'll be within a 10-minute drive of Lake Bacalar. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in massages, facials, or body treatments. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a health club.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 22 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Private picnics
  • Room service (limited hours)

Traveling with children

  • Paddleboard on site

What to do

  • Yoga classes
  • Kayaking
  • Paddleboard on site
  • Sailing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Paddleboard on site
  • Romance packages

Facilities

  • Garden
  • Health club
  • An outdoor pool
  • Spa services
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Smooth flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes

Sleep well

  • Down comforter
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Outdoor shower
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: 5 percent of room rate

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 32 per person

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:30 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Boca de Agua Hotel
Boca de Agua Xul-Ha
Boca de Agua Hotel Xul-Ha

Frequently asked questions

Does Boca de Agua offer free cancellation for a full refund?

Yes, Boca de Agua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Boca de Agua?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 6:30 PM.

Are pets allowed at Boca de Agua?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Boca de Agua?

Yes, there's free self parking.

What are the check-in and check-out times at Boca de Agua?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Boca de Agua and nearby?

Have fun during the warmer months with activities such as kayaking. Additional recreation onsite includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a health club and spa services. Boca de Agua also has a garden.

Are there restaurants at or near Boca de Agua?

Yes, there's an onsite restaurant.

Does Boca de Agua have any outdoor private spaces?

Yes, every room features a balcony.

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Boca de Agua Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10

Fantastic retreat in the jungle with magical sunset at the private jetty at the Laguna.
4-night trip

10/10

We had an amazing stay at Boca de Agua. Caesar, the activities guide, was incredible. After booking the sunrise kayak tour with him on our first day, we booked a different activity with him every day.
3-night trip

10/10

Perfect
2-night trip

6/10

Pros: Staff were very nice and helpful whenever asked. All employees went out of their way to assist us. The lagoon area was picturesque and serene. Food was generally good. Cons: Hotel is very expensive by local standards (equivalent or better hotels in the area are less than half the cost). Getting to the hotel requires a long drive from the highway on a poorly paved road and any transportation in or out of the hotel to the nearest town was $500 MXN each way so you were somewhat stranded at the resort. Food options at the resort were very expensive compared to local restaurants. No fitness center. Summary: Pretty hotel with good service but very overpriced (both for the room and for any food purchased) and isolated (expensive to leave the resort).
3-night trip

10/10

Excelente, perfecto para conectar con la naturaleza, el área de la laguna por donde esta el hotel esta super tranquilo, perfrcto para relajarse
2-night trip

10/10

2-night trip

6/10

No me esperaban, no encontraban mi reserva, hay muy mala señal de Wifi, el personal muy amable sin embargo NO se dan abasto y tardan mucho en brindarte el servicio
3-night trip

2/10

3-night trip

6/10

El hotel es muy pero muy bonito, pero podrían trabajar mucho más en la atención al cliente. La verdad es que es un hotel en su arquitectura hermoso y bien pensado. Pero les falta mucho para dar una atención al cliente de la altura de la arquitectura y del lugar donde está situado. Es una lástima. Con respecto a servicio a habitación, anoche pedí algo de cenar al cuarto, a la hora decidí cancelarlo ya que nunca lo recibí.
4-night trip

10/10

Increíble experiencia poder hospedarse en este hotel. Fui con mi pareja y fue perfecto para conectar con la naturaleza, ya que se encuentra en medio de la selva. La laguna es espectacular. De verdad, cada detalle está bien pensado y fuimos atendidos con excelente servicio y el restaurante flora es delicioso, especialmente los desayunos fueron nuestros favoritos. Definitivamente lo recomiendo para una escapada y relajar.
3-night trip

10/10

Super schöne Ausstattung, extrem freundliches Personal, welches alles möglich macht, was gewünscht wird. Traumhafte Lage mit direktem Zugang zur Lagune.
2-night trip