Truly one of the very best B&B’s I have ever stayed in!! The lady at reception (owner) was super friendly and helpful. She explained about the city and recommended nice restaurants. Upon arrival very nice communication, we did not had to ask because she already sent us the information we needed. Room was very tidy, cute, everything was there (drinking water, hairdryer, tea, extra pillows, soaps, you name it). Great place to stay when visiting Florence!