LAM Hotel Serra da Estrela, nestled in the mountains, offers a warm welcome with a Regional cuisine restaurant and bar. Unwind on the garden terrace or explore your competitive side at the arcade/game room. With ski passes, storage for equipment, and multilingual staff nearby attractions are within reach.
Estrada Nacional 339, SERRA DA ESTRELA, Covilhã, Castelo Branco District, 6200-324
What's nearby
University of Beira Interior - 3 min drive - 2.2 km
Praca do Municipio - 4 min drive - 2.6 km
Igreja de Santa Maria - 4 min drive - 2.6 km
Ski resort of Serra da Estrela - 16 min drive - 14.9 km
Torre - 17 min drive - 15.6 km
Getting around
Covilha Station - 17 min drive
Fundao Station - 38 min drive
Restaurants
Café Snack Bar - Saudade - 7 min drive
Mamma Mia - 8 min drive
Bar - Pousada da Serra da Estrela - 12 min walk
Telepizza - 8 min drive
Armazém Bar - 8 min drive
About this property
Luna Hotel dos Carqueijais
Putting you near winter activities like downhill skiing and snowboarding, Luna Hotel dos Carqueijais is a great choice for your ski vacation in Covilhã. After visiting the outdoor tennis courts for a workout, guests who aren't on the slopes can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include an outdoor pool, a poolside bar, and a children's pool. Skiers will appreciate access to ski passes and storage. Fellow travelers say great things about the helpful staff.
All inclusive
All-inclusive room rates at Luna Hotel dos Carqueijais are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Languages
English, French, Portuguese, Spanish
At a glance
DONE
Hotel size
50 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
Babysitting
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Free buffet breakfast each morning 8:00 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Room service
Traveling with children
Children's pool
Babysitting services
What to do
Tennis
Pool table
Foosball
Bicycle rentals nearby
Hiking/biking trails nearby
Horse riding nearby
Working away
Business center
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Laundry service
Luggage storage
Multilingual staff
Ski storage
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Fireplace in lobby
Television in common areas
An outdoor pool
Outdoor tennis court
Banquet hall
Accessibility
Wheelchair accessible
Wheelchair-accessible parking
1 on-site accessible parking spaces
Front entrance ramp
Bathroom emergency pull cord
No elevator (single level property)
Hardwood flooring in room
Ski
Ski passes
Ski storage
Downhill skiing nearby
Ski lessons nearby
Snowboarding nearby
Ski rental shops
Room amenities
Be entertained
60-cm LCD TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Bathtub only
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
More
In-room safe
Connecting/adjoining rooms available
Mobile key entry
Special features
Dining
Bar Vip - This bar serves light fare only. Open daily.
Fees & policies
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
Guests can rest easy knowing there's a first aid kit on site.
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Property Registration Number 360
Frequently asked questions
Is there a pool at Luna Hotel dos Carqueijais?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Luna Hotel dos Carqueijais?
Sorry, pets aren't allowed.
Is parking offered on site at Luna Hotel dos Carqueijais?
Yes, there's free self parking.
What are the check-in and check-out times at Luna Hotel dos Carqueijais?
You can check in starting at 4 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Luna Hotel dos Carqueijais and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Luna Hotel dos Carqueijais?
Yes, there's an onsite restaurant.
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Luna Hotel dos Carqueijais Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
7.6/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 25, 2023
Lovely hotel located near the top for the mountain. Clean and safe hotel with parking. There is also a pool table and a sitting area to chill. Breakfast was included.
Anite
10/10 Exceptional
Oct 16, 2024
Stunning views and comfortable rooms.
Spectacular views. Very clean and comfortable. Up a very long and windy, steep road so didn't want to venture back out and ate dinner at the hotel. Food was good enough but rather pricy for what you got. Breakfast was spectacular though.
Frank
Frank, 1-night trip
8/10 Very good
Dec 22, 2023
I have been in better hotels before! Staff are very friendly 5 stars staff but the hotel needs new mattresses and renovations
Dallana
Dallana, 1-night trip
8/10 Very good
Nov 21, 2023
Amazing views
The views are amazing! The staff was great.
Building is a bit tired and bathtub was not working.
Joao Pedro
Joao Pedro, 1-night trip
8/10 Very good
Oct 21, 2024
Quiet
Quiet location- its an hour walk into Covilha town, although tracks are difficult. (Taxi return advisable!!)
chris
chris, 2-night trip
10/10 Exceptional
Sep 8, 2023
Perfect
Harvinder
Harvinder, 1-night trip
8/10 Very good
Apr 5, 2023
Great views and pool, but need a car
Location - great views over the city, but there is nothing nearby, so need a car to access any shops (there is a shuttle bus to the city that passes by a number times a day)
Service - excellent, especially from Bernardo on reception.
Accommodation - very comfortable, large bathroom, views over the pool to the city
Eating - full breakfast was excellent. There is a restaurant on site.
Wi-fi - excellent throughout
Summary - recommended
Darren
Darren, 1-night trip
8/10 Very good
Sep 25, 2023
Nice place with great view. Note that the pool is not heated. The staff is very friendly. The rooms are clean but the shower is awkward hard to not get water on the floor. I would return.
Thomas
Thomas, 2-night trip
8/10 Very good
Sep 7, 2022
Staff were very helpful, got great tips from them on local restaurants. What we booked on Expedia wasn't exactly what they had but the staff worked hard to get us as close to exactly what we thought we had booked. The pool is absolutely lovely but very cold which was surprising as it's not very deep and we thought that sunlight alone would make it much warmer.
Craig
Craig, 3-night trip
10/10 Exceptional
Jan 23, 2024
Could do with a refresh but otherwise good. Expedia needs to update name of the hotel and address. Local rental car GPS cannot find it and takes one on a crazy rote through narrow city streets made for donkeys. I’m
Kenneth
Kenneth, 1-night trip
10/10 Exceptional
Mar 3, 2024
Ok
Ângelo
Ângelo, 1-night trip
8/10 Very good
Nov 24, 2023
Normal
José
José, 1-night trip
10/10 Exceptional
Dec 26, 2024
5 estrelas
Foi tudo muito ótimo, desde a compra da reserva, serviços, funcionários, comida e estadia.
Francisco
Francisco, 2-night trip
6/10 Good
Dec 15, 2024
Excelente localização, instalações com ar velho
O Hotel tem uma excelente localização, estacionamento, uma bela vista mas as instalações parecem mal cuidadas dando assim um aspecto de velho. Se quiser aproveitar as instalações, vai ficar devendo, agora se for somente para dormir e passar o dia fora, uma boa opção.
Verified traveler
2-night trip
10/10 Exceptional
Dec 15, 2024
Ano esse hotel e o frequento há 21 pois vem de memória afetiva. Sempre ia com is meus pais, filhos, irmãs e sobrinhos. A comida caiu bastante em questão de variedade, principalmente no pequeno almoço que me decepcionou bastante. Do resto, foi otimo
Claudia Seixas
Claudia Seixas, 1-night trip
8/10 Very good
Dec 4, 2024
Filipa
Filipa, 1-night trip
8/10 Very good
Nov 29, 2024
Férias
Correu tudo bem
Verified traveler
1-night trip
10/10 Exceptional
Aug 29, 2024
Muito bom
Jozelio F
Jozelio F, 3-night trip
4/10 Fair
Jul 28, 2024
Ne conseille pas !
L'hôtel manque énormément d'entretien que ce soit à l'intérieur comme à l'extérieur. Nous avons soit disant été surclassé.
La chambre :
Lampe tachée, peu de lumière (un spot à l'entrée, une lampe sur pied et deux petites lampes de chevets), le papier peint qui se décolle. Dans la salle de bain le joint de la baignoire mal fait, baignoire balnéo qui ne fonctionne pas et fuite d'eau au coin de la baignoire.
La chasse d'eau des toilettes qui fonctionne pas correctement, obligé de prendre la douchette de la baignoire comme chasse d'eau.
Le resto n'était pas catastrophique et le petit déjeuner non plus.
Le seul point positif est la piscine et la vue
C'est maximum un 2 étoiles
Maïté
Maïté, 1-night trip
10/10 Exceptional
May 18, 2024
Muito bom
Limpo, funcionários muito simpáticos e prestativos
Ana
Ana, 2-night trip
6/10 Good
Apr 1, 2024
No es categoría 4 estrellas. Necesita reformas
El personal del hotel muy amable y muy agradable. Buenos profesionales. Sin embargo, el hotel no es de categoría 4 estrellas. Sus instalaciones necesitarían una reforma profunda y tiene muchas deficiencias. Soplaba el viento y sonaba muchísimo en las habitaciones (cerramiento de ventanas muy malo). La calefacción funcionaba mal y pasamos mucho frío.
Mª Ángeles
Mª Ángeles, 4-night trip
8/10 Very good
Mar 28, 2024
João Luiz
João Luiz, 2-night trip
10/10 Exceptional
Mar 25, 2024
Verified traveler
1-night trip
2/10 Poor
Mar 17, 2024
Bem localizado mas fica aquém a nível de conforto , não conseguimos dormir porque conseguíamos ouvir tudo o que se passava fora da porta do quarto.
Limpeza boa
Francisco
Francisco, 1-night trip
10/10 Exceptional
Mar 5, 2024
Muito boa
Quarto com ar condicionado, chuveiro bem quente, tudo bem limpo